Windows 10: Samsung 1 Tb backup drive has stopped functioning with Drive Manager

  1.    4 Weeks Ago #1

    Samsung 1 Tb backup drive has stopped functioning with Drive Manager


    I am running Windows 10 on a fast, powerful desktop computer I built myself when I was (until March 2018) Comp TIA A+ quailified.
    I just did a fresh installation of Windows 10 because it had become corrupted.
    Now I tried to run Drive Manager for the first time since June (when I discovered I could not get any Windows updates).
    Drive manager now hangs and won't perform the "backup" function.
    Trying to get this to work by restarting the software and attempting to disconnect and reconnect the drive, then attempting to restart, induced a BSOD.


    I'm not sure I even need this external backup drive any more, since I have Microsoft One Drive and Dropbox performing 'live' cloud backups of every new file I create on my HDD.

    I reformatted the exernal drive but still no luck. Then I uninstalled and reinstalled Drive Manager.
    After this the drive does not appear in Drive Manager any more.
    It does still appear in Windows Explorer however.

    Why has Drive Manager stopped working suddenly and how can I get it working again?
      My ComputerSystem Spec


  2. Posts : 8,151
    10 Home x64 (1803) (10 Pro on 2nd pc)
       4 Weeks Ago #2

    Samsung Drive Manager does not list Windows 10 as a supported operating system.
    Software Version: v1.0.175 COMPATIBLE OPERATING SYSTEMS
    • Windows 8
    • Windows 7 32- and 64-Bit
    • Windows Vista 32- and 64-Bit
    • Windows XP

    https://www.seagate.com/gb/en/suppor...ger-master-dl/

    Try running the compatibility troubleshooter, right-click on the .exe to find it.

    Change Compatibility Mode Settings for Apps in Windows 10 | Windows 10 Tutorials

    Maugli said: View Post
    I'm not sure I even need this external backup drive any more, since I have Microsoft One Drive and Dropbox performing 'live' cloud backups of every new file I create on my HDD.
    It's good that your files are being backed up, but what if you system becomes corrupted again? Another clean install? Why not repurpose the external drive and use it to store system images. This would let you restore your entire system as it was when you made the image, including all the software that was installed at the time you made the image.

    Macrium Reflect Free is what many here recommend to use.

    Backup and Restore with Macrium Reflect | Windows 10 Tutorials
    Last edited by Bree; 4 Weeks Ago at 19:21.
      My ComputersSystem Spec


 

Related Threads
Hi all. I've on the advice of this forum installed Macrium Free for disc imaging (it feels like a really well put together application) to provide an additional backup for my writing, but would appreciate some help with a few questions from...
Hi. I just installed windows 8 on this new 2gb disk as I was having issues with my current disk. My issues are resolved and I c an now boot up with my "old" drive, and now the "new" drive is going to be my backup drive, but when I click on the...
Hello, My Lenovo Ideapad 100S D drive isn't working with 128gb Micro Sd Card 128GB microSDXC Card Class 10 with Micro SD Adapter inserted in. It's been giving me trouble since Windows 10 last January 26, 2017—KB 3216755 (OS Build 14393.726) update....
I've been using an eSATA drive since Win 7 and had no problem with Windows backup. Now, since Sunday morning, backup considers that drive 'removable' media and won't back up to it. Any ideas out there? (Since I couldn't do a Windows backup, I...
I want to have Macrium Rescue and windows backup in one pendrive. If I create two partition in my pendrive, first for rescue and other for keeping backup, is it possible. Because windows only recognize the first primary partition of the pendrive. ...

Tags for this Thread

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:44.
Find Us