Spotify fails to open

PsyCoil · 22 Jul 2018

Hello there,
After the newest update (1803) I have a problem opening Spotify. This is the error message I get:

I checked the folder and my user does have full control over the entire folder but the program fails to open. Other programs from the Microsoft Store work fine.

dalchina · 22 Jul 2018

I checked the folder and my user does have full control over the entire folder

- by default that folder is protected. Presumably you have changed its permissions... Could you confirm?

PsyCoil · 22 Jul 2018

dalchina said:

- by default that folder is protected. Presumably you have changed its permissions... Could you confirm?

I have changed the permissions after I saw that error message, yes.
In any case, I solved the problem by installing Spotify directly from the official website. Got rid of the Microsoft app.

dalchina · 22 Jul 2018

I have changed the permissions .... yes.

You should have got this when you tried to access the folder:

That is not an error - that is by design.

Anyway, hope it continues to work for you, and good idea to use the desktop program version.