Classic Start Installation Disaster

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  1. Posts : 622
    Windows 10 Pro (20H2)
       #1

    Classic Start Installation Disaster


    Using Total Uninstall, I removed Classic Shell, and then started installing Classic Start. The install seemed rather odd, with constant flashing of the desktop, for example. When it finished, it said that I needed to restart the computer, which I did, and is when I encountered what I would deem to have been a disaster.

    Windows restarted as usual, asked me for my password, much too quickly went past the usual wait for the desktop to appear, and I was greeted with a black screen and a mouse cursor. I waited a while, whereupon Total Uninstall reappeared at the normal last step, which ran, so I closed it.

    That reverted to the black screen + cursor, and that is all I got, other than a few momentary busy cursor symbols. I rebooted a few times got nothing. I tried to run my Macrium Reflect repair disc, which did not work, The DVD drive was running, but I was taken to the normal Windows login screen. It is entirely possible that I improperly reset the BIOS to boot from the DVD drive, although I chose a BIOS entry for it.

    Failing to figure out what the problem was, much less how to fix it, I created a Windows 10 ISO on a USB key on my wife's computer, reset the BIOS on mine to boot from it, which it kindly did, and offered me several choices, to I found the Restore Point entry, chose one created yesterday, skipping the one created when I used Total Uninstall to install Classic Start. That worked--it even found my Classic Shell .XML file on the desktop, where I had saved it earlier today.

    Quicken did not seem overly happy to completely load, but did so finally; Word Perfect started and offered to show me a file which I had deleted earlier, and so forth, so things seem to have been well restored by the Restore Point action.

    I admit that I did not restart after removing Class Shell and installing Classic Start. I don't want to go through another episode, and wonder if perhaps that oversight may have caused the weird problem encountered after installing Class Start, and also wonder about the odd behavior of that install: During the process, a pop-up said that two programs needed to be closed and would restart. One was QDir, I think that the other might have been the Windows file manager. At any rate, I chose to let the installer close them, and I am not at all certain that that worked properly.

    Now that I have just about used up all the individual letters stored in my computer for posting messages, any thoughts/suggestions/incantations to be observed before I try to remove and install again?
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  2. f14tomcat's Avatar
    Posts : 53,591
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #2

    @Not Myself

    Use the Classic Shell Utility, which was written by the original author, Ivo. It was designed to completely and safely uninstall Classic Shell, and all it's parts. Should also work just fine with the revised Classic Start, by Passionate-Coder.

    Classic Start Installation Disaster-2018-07-20_16h08_19.png

    Download link is about 2 pages down here: Classic Shell: Downloads
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  3. Posts : 622
    Windows 10 Pro (20H2)
    Thread Starter
       #3

    f14 AlleyCat (oops, Tomcat), thanks for the quick reply. I did see references to the program in the lengthy Classic Shell thread, but no link to it. File has been downloaded.

    When I get around tuit (I only have square ones,) I shall report the download to MalwareBytes: Their beta-test extension for Firefox thinks that the location has a bad reputation.
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  4. f14tomcat's Avatar
    Posts : 53,591
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #4

    Not Myself said:
    f14 AlleyCat (oops, Tomcat), thanks for the quick reply. I did see references to the program in the lengthy Classic Shell thread, but no link to it. File has been downloaded.

    When I get around tuit (I only have square ones,) I shall report the download to MalwareBytes: Their beta-test extension for Firefox thinks that the location has a bad reputation.
    Same here....I used Edge to download it....
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  5. Posts : 622
    Windows 10 Pro (20H2)
    Thread Starter
       #5

    I ran the Classic Shell Utility, which was quite rapid, and decided to reboot, That rather scared me: When I rebooted after the failed installation of Classic Start earlier today, when I entered my password, the normal welcome screen appeared, but unlike every other time I had rebooted, went almost instantaneously to what ought to have been my desktop.

    When I logged on after rebooting this time, the same thing occurred, and I found myself looking at a black screen. I decided to wait a short while, and when I returned to the computer, the desktop was showing. I don't know if the very short welcome screen/black screen were part of the removal of Classic Shell; I am reluctant to reboot again, but shall do so sometime. Perhaps related is that, for a while recently, although the welcome screen was visible for a relatively lengthy time, I was faced with a black screen for as long as ten seconds or so, a condition that eventually went away.

    Once my various startup processes finished, I started the Classic Startup installer, which seemed to be stalled, with a progress box showing nothing at all, but eventually it filled up, the install finished without any flashing icons or requests to close programs (I closed QDir as soon as I started the installer.) Reinstalled my settings xml file, fixed Macrium Reflect which apparently had a corrupted file in Documents\Reflect, which had worked at 0900 Local, my daily interim backup, and created a new rescue disk.

    When that was done, I noticed that my mouse cursor was rather odd looking,, and closing Reflect did not restore it to its normal size and shape, but as soon as I moved it to the task bar, it returned to its normal appearance.

    Sic transit gloria mundi, loosely translated as "The bus was not running, so Gloria will be in next Monday...".

    ===
    I did forget to mention the three errors during the install, which all referred to the inability to create .lnk or similar language. This was the exact type of messages I saw during installation of Word Perfect X9, a total of eight such. I had two remote sessions with two Corel support agents about this. The first one was quite lengthy as the agent tried more than one method of installing, to no avail. The second agent did it only once, the way that I had tried more than once, and stated that there was no problem, and that the failure to do whatever the installer failed to do would not cause any difficulties for me.

    Having, as threatened, to reboot once more, this time the welcome screen stayed up for its usual amount of time, and I was taken directly to the desktop image; it did take a short while for the icons to appear, but as all seems to be okay, I am going to mark this thread as solved.
    Last edited by Not Myself; 20 Jul 2018 at 17:57.
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  6. Bree's Avatar
    Posts : 19,106
    10 Home x64 (20H2) (10 Pro on 2nd pc)
       #6

    Not Myself said:
    When I logged on after rebooting this time ... I found myself looking at a black screen. I decided to wait a short while, and when I returned to the computer, the desktop was showing...
    That black screen may be seen after some cumulative updates, sometimes with a little message top left saying 'updating desktop settings' or similar. Worrying as it looks, it appears to be normal when an update has modified the desktop behaviour.
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  7. KCR
    Posts : 295
    Windows 10 Home, 64-bit, Version 20H2 (OS Build 19042.964)
       #7

    Using a square tuit !


    Not Myself said:
    I only have square ones. . .
    I have tried using that same excuse on my wife, and oddly I've found, it seems to result in. . . .


    Lol. . .
    Last edited by KCR; 20 Jul 2018 at 21:38.
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  8. Posts : 622
    Windows 10 Pro (20H2)
    Thread Starter
       #8

    Bree said:
    That black screen may be seen after some cumulative updates, sometimes with a little message top left saying 'updating desktop settings' or similar. Worrying as it looks, it appears to be normal when an update has modified the desktop behaviour.
    I have seen that under the same circumstances, but as far as I can recall, I had only used Restore Point once before yesterday and don't know if the `black screen syndrome' was seem that time. Having spent too much time starting at a black screen yesterday, in the vain hope that the problem would resolve itself, when I saw yet another black screen, I just left the room, so I don't know if the updating message appeared before the desktop reappeared.
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  9. f14tomcat's Avatar
    Posts : 53,591
    Multi-boot Windows 10 - RTM, RP, Beta, and Insider
       #9

    This may have no bearing, but occasionally, when doing an Insider Build update, I get a similar black screen. The desktop icons are there, taskbar is there and full, but the background is pitch black. After a few seconds (5-10) it all fades in and is ok. It's happened enough, and consistently like that, I attribute it to the graphics driver and Windows rebuilding the display buffer. Probably not using all the correct terms. But it seems that way. Then it settles down and doesn't recur. Maybe a connection with the driver, maybe not.
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  10. Posts : 622
    Windows 10 Pro (20H2)
    Thread Starter
       #10

    f14tomcat said:
    This may have no bearing, but occasionally, when doing an Insider Build update, I get a similar black screen. The desktop icons are there, taskbar is there and full, but the background is pitch black. After a few seconds (5-10) it all fades in and is ok. It's happened enough, and consistently like that, I attribute it to the graphics driver and Windows rebuilding the display buffer. Probably not using all the correct terms. But it seems that way. Then it settles down and doesn't recur. Maybe a connection with the driver, maybe not.
    I would have been much calmer had I seen what you have seen, in place of the entirely black screen with a white cursor. Seeing this after removing the first failed install of the new software, which forced me to create an ISO so that I could then access Restore Point, whereupon, after rebooting, I again encountered the totally black screen. At least that second black screen was replaced by the desktop after a short while, a `short while' which, under the circumstances, seemed interminable.
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