1. Joined : Aug 2015
    Posts : 15
    Windows 10
       01 Aug 2015 #1

    Hey Cortana stops after unlocking


    I have my PC set to lock after so many minutes. Hey Cortana works until it locks and then I unlock it. I have to go into settings and turn off hey Cortana and back on for it to work again. Anyone else notice this? Wondering if it's widespread or not. Hopefully they'll fix it soon!
      My System SpecsSystem Spec


  2. Joined : Aug 2015
    Posts : 11
    windows 8
       01 Aug 2015 #2

    Cortana is only currently available on Windows 10 for the United States, United Kingdom, China, France, Italy, Germany, and Spain.
      My System SpecsSystem Spec


  3. Joined : Aug 2015
    Posts : 15
    Windows 10
       01 Aug 2015 #3

    I'm in the US, so that's not the issue. It works fine until the pc is locked and then unlocked. I can then either re-enable it like in the OP or click the mic button and it'll work. It just seems to stop working after unlocking.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 15
    Windows 10
       01 Aug 2015 #4

    Hope someone else has experienced this. Maybe not that many are using 'hey cortana'?
      My System SpecsSystem Spec


  5. Joined : Feb 2015
    Houston, Tx
    Posts : 123
    Win 10
       01 Aug 2015 #5

    Haven't tried Hey, Cortana yet - need to activate it
      My System SpecsSystem Spec


  6. Joined : Sep 2015
    Posts : 1
    Windows 10 Pro
       08 Sep 2015 #6

    Same issue here


    monty22001 said: View Post
    I have my PC set to lock after so many minutes. Hey Cortana works until it locks and then I unlock it. I have to go into settings and turn off hey Cortana and back on for it to work again. Anyone else notice this? Wondering if it's widespread or not. Hopefully they'll fix it soon!
    i'm having the same issue... after an unlock (I think that's the determining factor, as far as I can tell) Cortana will stop responding to "Hey, Cortana" and the only work-arounds seem to be either just a simple reboot, a sign out and sign back in (doesn't always work though), or simply turning Cortana off in the settings and then back on again. (this works every time and is probably the main reason rebooting and sign outs works in the first place)

    Nice to know someone else has the issue I was beginning to think it had to do with fault mic hardware on my brand new surface pro 3!!
      My System SpecsSystem Spec


 


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