Microsoft Store Issue

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  1. ZJE123
    Posts : 22
    Windows 10
       New #1

    Microsoft Store Issue


    I just downloaded Windows 10 yesterday and I am encountering a problem with the Microsoft Store. I am trying to download a few apps. When I am on the app page, I click the "Free" button, which I assume is the download button, and nothing happens. I don't get any error messages, nothing downloads, nothing pops up, simply nothing happens when I try to download apps from the store. Is anyone else encountering this problem and does anyone know a fix to this issue I am having? Thanks!

    Update: I have a new and possibly related problem. I am trying to enable Cortana and it is telling me I need to sign into my Microsoft account first. So I click the sign in button in the search menu, and then nothing happens. Also, when I go into my account settings, there is an option that says "Sign in with a Microsoft Account Instead," and as expected, when I click this, absolutely nothing happens.

    Also, I tried signing into the store. When I click the person icon, there is a drop down that includes an option to sign into my account. When I click this, also as expected, nothing happens. I am beginning to think this is a larger problem.
    Last edited by ZJE123; 01 Aug 2015 at 12:22.
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  3. COMPUTIAC
       New #2

    I just tried it on my 'puter and clicking on a free app D/L's it.
    Its like a quick flash and I see nothing going on. Then check in all apps and it is there.

    Check is all apps to see if yours is listed.
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  4. ZJE123
    Posts : 22
    Windows 10
    Thread Starter
       New #3

    COMPUTIAC said:
    I just tried it on my 'puter and clicking on a free app D/L's it.
    Its like a quick flash and I see nothing going on. Then check in all apps and it is there.

    Check is all apps to see if yours is listed.
    I do not see any apps listed. I am coming from Windows 7 so that may be because I actually have no apps installed.
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  6. COMPUTIAC
       New #4

    ZJE123 said:
    I do not see any apps listed. I am coming from Windows 7 so that may be because I actually have no apps installed.
    When you click on all apps, is there anything there ?
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  7. ZJE123
    Posts : 22
    Windows 10
    Thread Starter
       New #5

    COMPUTIAC said:
    When you click on all apps, is there anything there ?
    Okay, this time it loaded all of my apps. However, only the apps that I have installed from Windows 7 show up. Nothing I have tried to install in the store appears in that area.
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  8. COMPUTIAC
       New #6

    Go back to the store and try again to D/L something you want and see if it work's now.
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  9. ZJE123
    Posts : 22
    Windows 10
    Thread Starter
       New #7

    COMPUTIAC said:
    Go back to the store and try again to D/L something you want and see if it work's now.
    Already did, and still, nothing happens, all those other problems I mentioned exist still as well.
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  10. ZJE123
    Posts : 22
    Windows 10
    Thread Starter
       New #8

    I made a short video demonstrating my problem so it can be visually seen. I know the quality of it is poor, but it should get the point across.

    Windows 10 Problem - YouTube
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  12. Dude
    Posts : 16,636
    Windows 11 Pro X64
       New #9

    Press Type run, select run and enter wsreset.exe

    Try this also

    Microsoft Account - Switch to in Windows 10 - Windows 10 Forums
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  13. COMPUTIAC
       New #10

    Dude said:
    Press Type run, select run and enter wsreset.exe

    Try this also

    Microsoft Account - Switch to in Windows 10 - Windows 10 Forums
    Thanks I didn't see his update in the first post.
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