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  1. Joined : Jun 2014
    USA
    Posts : 424
    Windows 10 Pro x64
       01 Aug 2015 #1

    OneDrive Sync Issue


    Has anyone who actually upgraded noticed that OneDrive is continuing to sync files? Since upgrading to 10 on Wednesday One drive has been trying to sync this file...



    I've no idea what it is or where it came from but it is not in any of my folders, nor is it in my OneDrive folder online, It's only on the Win 10 laptop. Additionally I can not delete it because it says "the file is open in Microsoft OneDrive".

    Also, If I stop OneDrive from syncing when I log in, the file disappears, but as soon as I turn on OneDrive, the file re-appears and OneDrive continues to try to sync it...



    Anyone else see this or have an idea? BTW all my other files and folders are sync'd and good to go. It's just this orphan file that's making OneDrive continue to sync.

    Thanks.
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    A Finnish ex-pat in Germany
    Posts : 9,571
    Windows 10 Pro
       01 Aug 2015 #2

    Posted this on another thread before noticing you had started a new thread for this issue. Here's the quote of that response:

    Kari said: View Post
    Your screenshot shows that the file in question is located in root of OneDrive, not in a folder. This just might work:

    Go to OneDrive Settings, unselect Files not in a folder, click OK:Wait OneDrive to process the changes. When the icon in notification area doesn't show the sync overlay anymore, check that this file really is not on OneDrive cloud storage. If it is there, delete it, then back to Settings and re-select Files not in a folder and let local OneDrive to get your files again.
      My System SpecsSystem Spec


  3. Joined : Jun 2014
    USA
    Posts : 424
    Windows 10 Pro x64
       01 Aug 2015 #3

    Thanks Kari, I actually thought about contacting you for this issue

    But yeah I know I said folder, because it's in the "OneDrive" folder. At any rate the problem is its been trying to sync since upgrading to Windows 10 on 29 July. In short, OneDrive can't seem to complete "processing the changes", thus the continuing sync. That's the problem.

    BTW the issue has also been reported by someone here - Undeletable hidden file .849C9593-D756-4E56-8D6E-42412F2A707B in - Microsoft Community Seems this may be a Win 10 specific issue.
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    A Finnish ex-pat in Germany
    Posts : 9,571
    Windows 10 Pro
       01 Aug 2015 #4

    Did you try unselecting "Files not in folders"?
      My System SpecsSystem Spec


  5. Joined : Jun 2014
    USA
    Posts : 424
    Windows 10 Pro x64
       01 Aug 2015 #5

    Yeah I was just about to post...

    I tried your suggestion and all that did was remove the other files not in a folder, not the problem file! And, again, the file is only on the local Win 10 machine, not the OneDrive website. I've checked a few times.
      My System SpecsSystem Spec


  6. Joined : Oct 2013
    A Finnish ex-pat in Germany
    Posts : 9,571
    Windows 10 Pro
       01 Aug 2015 #6

    Strange. It was worth a try, though.

    What about booting the PC with a Linux Live disk, WinPE disk or something similar and trying to manually remove the problem file?
      My System SpecsSystem Spec


  7. Joined : Jun 2014
    USA
    Posts : 424
    Windows 10 Pro x64
       01 Aug 2015 #7

    I haven't even considered that route. I'm not even sure I know how to do that. However that was a person over at the Microsoft forums I linked to who said he was able to remove it through McAfee, but that it came back so I'm definitely thinking it's something linked to the OS.

    BTW I assume you're running Win 10? You don't have it?

    Anyway I have to go out for a couple of hours so I'll post back when I get back home.

    Thanks.
      My System SpecsSystem Spec


  8. Joined : Jun 2014
    USA
    Posts : 424
    Windows 10 Pro x64
       05 Aug 2015 #8

    OK, so this issue is still here and thus far no one seems to know what's going on or how to solve it.

    Thoughts?

    Thanks.
      My System SpecsSystem Spec


  9. Joined : Oct 2013
    A Finnish ex-pat in Germany
    Posts : 9,571
    Windows 10 Pro
       05 Aug 2015 #9

    Kari said: View Post
    What about booting the PC with a Linux Live disk, WinPE disk or something similar and trying to manually remove the problem file?
    sygnus21 said: View Post
    I haven't even considered that route. I'm not even sure I know how to do that.
    sygnus21 said: View Post
    OK, so this issue is still here and thus far no one seems to know what's going on or how to solve it.

    Thoughts?

    Thanks.
    Honestly, I don't understand why you haven't already tried to boot with WinPE or other live disk and manually remove the file? This example using Macrium WinPE boot disk, download Macrium Free and let it create a boot disk for you. Option to create one is shown automatically when you launch Macrium first time:

    Click image for larger version. 

Name:	2015-08-06_00h31_38.png 
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Size:	104.0 KB 
ID:	28714

    1. Switch to C: drive
    2. Change the working folder to your OneDrive folder
    3. Check that the file has no Read Only (r) and System (s) attributes set. As the file name in your case is quite long, you don't have to type the full name. Use the *.* wildcard to replace any number of characters in file name and any extension, in your case command attrib .849C*.* should be enough
    4. If r and / or s attributes are shown for the file, remove them with command attrib .849C*.* -r -s
    5. Check that attributes r & s are removed
    6. Delete the file with del .849C*.*

    (Steps 3 & 5 not necessary; step 3 because removing attributes as in step 4 removes them if set but does no harm if not set, and step 5 because the attrib command works for 100% sure if no error messages are given.)

    The file should be removed now. You can test with command dir .849C*.*, it should not be shown anymore.

    Kari
      My System SpecsSystem Spec


  10. Joined : Jun 2014
    USA
    Posts : 424
    Windows 10 Pro x64
       05 Aug 2015 #10

    Well one - I didn't know to do it - now I do thanks to you

    Two - I was too lazy to go through such a task to try to remove it, only to have it possibly come back, or find it's somehow needed by the OS since it only affects 10.

    At any rate I'll give your suggestion a try later on and see what gives. I'll keep you posted.

    Thanks.
      My System SpecsSystem Spec


 
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