Unable to install iTunes from MS Store or from Apple


  1. Posts : 373
    Windows 10 Home 21H2
       #1

    Unable to install iTunes from MS Store or from Apple


    I wanted to uninstall iTunes from Apple, and the install iTunes from MS Store.

    Reason: rumours that the Apple IT is full of bloatware.

    After installing IT from MS Store, I now cannot run any version of iTunes.

    Here's the history:

    - Uninstall IT using Control Panel.
    - Download and install IT from MS Store.
    - Click Launch.
    - Get message "iPhone driver not installed". Progress bar completes.
    - Get message "Driver required for iPhone not installed. Pls check Win Update settings"
    - Click Settings > Update & Security > Win Updates
    - Get message "Install error 0x8007ffff"
    - Go to Device Manager > Portable Devices > Apple iPhone > Update driver
    - Get hex error message as above.

    Decide to abandon IT from MS Store and reinstall IT from Apple

    Get message "One or more computers have installed IT from MS Store. Must uninstall these"

    But IT is no longer in Control Panel (see first step above), therefore can't uninstall

    I would be grateful for any advice. I'm no techie, but I'm comfortable in the registry, if necessary.

    Thanks.
      My Computer


  2. Posts : 373
    Windows 10 Home 21H2
    Thread Starter
       #2

    I solved this.

    If anyone's interested, here's the link to the Apple forum. I wouldn't recommend reading this late at night.

    https://discussions.apple.com/messag...23456#33457777
      My Computer


  3. Posts : 2,297
    Windows 10 Pro (64 bit)
       #3

    Glad you got this sorted and posted your solution. Personally I wouldn’t touch the MS store version. The MS store and all it’s modern apps and methods are still really hit and miss even after a few years. Most of my computer headaches these days seem to involve the store or some kind of modern app. Traditional desktop software is still the best way to go in my eyes.

    to be honest iTunes on windows seems to be half baked these days. I have it on both windows and Mac OS and it works better on Mac. Apple’s crafty way of forcing people towards Mac I guess.
      My Computer


 

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