New
#1
Unable to install iTunes from MS Store or from Apple
I wanted to uninstall iTunes from Apple, and the install iTunes from MS Store.
Reason: rumours that the Apple IT is full of bloatware.
After installing IT from MS Store, I now cannot run any version of iTunes.
Here's the history:
- Uninstall IT using Control Panel.
- Download and install IT from MS Store.
- Click Launch.
- Get message "iPhone driver not installed". Progress bar completes.
- Get message "Driver required for iPhone not installed. Pls check Win Update settings"
- Click Settings > Update & Security > Win Updates
- Get message "Install error 0x8007ffff"
- Go to Device Manager > Portable Devices > Apple iPhone > Update driver
- Get hex error message as above.
Decide to abandon IT from MS Store and reinstall IT from Apple
Get message "One or more computers have installed IT from MS Store. Must uninstall these"
But IT is no longer in Control Panel (see first step above), therefore can't uninstall
I would be grateful for any advice. I'm no techie, but I'm comfortable in the registry, if necessary.
Thanks.