Windows 10: Issues with Ccleaner

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  1. Jesse Williams's Avatar
    Posts : 1,501
    Windows 10 Home 64-bit
       16 May 2018 #1

    Issues with Ccleaner


    With Ccleaner, it's saying the software is not updated each time I go to update. Can anyone tell me what is going on? Also, it says an application (I think Microsoft SmartScreen) isn't working due to my internet connection not being connected. My Wi-Fi network is connected to this computer. This is my mom's Acer Aspire XC-603G Desktop PC. Below are the screenshots describing what is going on.

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      My ComputersSystem Spec

  2. Wiley Coyote's Avatar
    Posts : 906
    Windows 10 Home x64 Version 1809 (OS Build 17763.55)
       16 May 2018 #2

    Can't comment on CCleaner, but Smart Screen has had a problem with at least some browsers since 1803. There's a thread made the rounds a day or two back. Sorry but I don't have time to track it down for you, but you can give it a try.
      My ComputersSystem Spec

  3.    16 May 2018 #3

    Download it from MajorGeeks and it will work.

    Download CCleaner Standard - MajorGeeks
      My ComputerSystem Spec

  4. Bree's Avatar
    Posts : 8,847
    10 Home x64 (1809) (10 Pro on 2nd pc)
       16 May 2018 #4

    Wiley Coyote said: View Post
    ..Smart Screen has had a problem with at least some browsers since 1803. There's a thread made the rounds a day or two back. Sorry but I don't have time to track it down for you, but you can give it a try.
    The timing was coincidental, it didn't seem to be anything specific to 1803, There appeared to be a problem at Microsoft's servers. This was the thread...

    Windows Smartscreen down?
      My ComputersSystem Spec

  5. Jesse Williams's Avatar
    Posts : 1,501
    Windows 10 Home 64-bit
    Thread Starter
       16 May 2018 #5

    Okay. Thank you everyone! I didnít know if it was an issue on my end or what was going on.
    Last edited by Jesse Williams; 16 May 2018 at 21:58.
      My ComputersSystem Spec

  6. Bree's Avatar
    Posts : 8,847
    10 Home x64 (1809) (10 Pro on 2nd pc)
       16 May 2018 #6

    Jesse Williams said: View Post
    Okay. Thank everyone! I didnít know if it was an issue on my end or what was going on.
    Two notes...

    You can still download if Smart Screen is down. Click Run on that second screenshot of yours to continue.

    The Slim build is a better way to update CCleaner, the difference between the Standard installer and the Slim build is that the Slim one doesn't try to trick you into installing any 'extras' like Avast or Chrome.

    https://www.ccleaner.com/ccleaner/builds
      My ComputersSystem Spec

  7.    16 May 2018 #7

    CCleaner also got a Update today. It's now CCleaner on version 5.42.6499.
    Opera & Firefox also got updates today and Chrome got a Update yesterday.
      My ComputerSystem Spec


  8. Posts : 123
    Windows 10 Home, 64-bit, Version 1809 (OS Build: 17763.55)
       17 May 2018 #8

    Jesse Williams said: View Post
    With Ccleaner, it's saying the software is not updated each time I go to update.
    Same thing happened with me. . . after about 3 tries at the update, I finally uninstalled the program and reinstalled a new one.

    Jesse, do you know if this event shows in your reliability history ?

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    .
      My ComputerSystem Spec

  9.    17 May 2018 #9

    My update method:

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    Manually update when a new version is available. Wait for Slim Build to be released and install over the top of the old version.

    CCleaner - Builds

    Any problem - backup settings file then uninstall Ccleaner using a decent uninstaller then install new version and restore settings file.

    Click image for larger version. 

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    EDIT:

    Forgot to mention that you need to check that the option to save settings is enabled. Plus you might like to restore the old cleaning results list.


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      My ComputerSystem Spec

  10.    17 May 2018 #10

    Jesse Williams said: View Post
    With Ccleaner, it's saying the software is not updated each time I go to update. Can anyone tell me what is going on? Also, it says an application (I think Microsoft SmartScreen) isn't working due to my internet connection not being connected. My Wi-Fi network is connected to this computer. This is my mom's Acer Aspire XC-603G Desktop PC. Below are the screenshots describing what is going on.






    Click image for larger version. 

Name:	2018-05-16 (1).png 
Views:	16 
Size:	176.5 KB 
ID:	189005Click image for larger version. 

Name:	2018-05-16.png 
Views:	10 
Size:	127.3 KB 
ID:	189006


    I had the exact same problem....I ended up uninstalling and then downloading the latest version and that worked.
      My ComputerSystem Spec


 
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