Windows 10: No Internet Explorer after reset


  1. Posts : 3
    Windows 10 Home
       12 Apr 2018 #1

    No Internet Explorer after reset


    After a factory reset Internet Explorer no longer works and QuickBooks Pro says it won't run without it. The Internet Explorer program folder is there with a few files but no .exe file. I tried to install it but get a pop up that it is already installed. It is not listed in Add/Remove Windows Programs to turn on. Is there any way to fix this?
      My ComputerSystem Spec


  2. Posts : 8,150
    Windows 10 Pro x64 Build 1803
       12 Apr 2018 #2

    Hi den942. Welcome to the TenForums @den942

    If you

    Windows key + R, type optionalfeatures, enter.

    Is Internet Explorer not listed there (This may be what you were referring to as Add/Remove)

    What build are you on after this reset, Windows Key +R, type winver, enter.
      My ComputerSystem Spec


  3. Posts : 3
    Windows 10 Home
    Thread Starter
       12 Apr 2018 #3

    Caledon Ken said: View Post
    Hi den942. Welcome to the TenForums @den942

    If you

    Windows key + R, type optionalfeatures, enter.

    Is Internet Explorer not listed there (This may be what you were referring to as Add/Remove)

    What build are you on after this reset, Windows Key +R, type winver, enter.
    Windows 10 Version 1709 Build 16299.371

    Yes, under optional features, Internet Explorer is not listed...
      My ComputerSystem Spec


  4. Posts : 8,150
    Windows 10 Pro x64 Build 1803
       12 Apr 2018 #4

    Well I think i would then do an inplace repair / upgrade. Since you are on 1709 this will just be an inplace repair.

    Repair Install Windows 10 with an In-place Upgrade

    I always suggest having your personal data backed up which you likely already have from your reset.
      My ComputerSystem Spec


  5. Posts : 3
    Windows 10 Home
    Thread Starter
       12 Apr 2018 #5

    Caledon Ken said: View Post
    Well I think i would then do an inplace repair / upgrade. Since you are on 1709 this will just be an inplace repair.

    Repair Install Windows 10 with an In-place Upgrade

    I always suggest having your personal data backed up which you likely already have from your reset.
    I tried the inplace repair/upgrade and it wouldn't run. It said Windows could not be repair with this method.
    There is no back up because there was no access before it was factory reset.
      My ComputerSystem Spec


  6. Posts : 8,150
    Windows 10 Pro x64 Build 1803
       13 Apr 2018 #6

    Ouch.

    TenForums, thanks to Kyhi, has a recovery disk that you boot from to copy your data. Not sure of circumstances but so you you are aware should this happen again.

    You could try DISM, tutorial attached.

    Use DISM to Repair Windows 10 Image

    Two options, one for command prompt and one for power shell. Basically the same steps, commands slightly different.

    If that fails or as an alternative you could do a clean install from a USB Thumb Drive. That is the route I would go at this time as it sounds like machine doesn't have a lot on it.

    Clean Install Windows 10

    With HP there maybe a few drivers to add after the install to get hot buttons and disk guard operational. For the most part Windows will install the bulk of the drivers to get you to an operational machine. You already have the USB Thumb drive made if you tried the repair / upgrade method.
      My ComputerSystem Spec


 

Related Threads
I'm on a fresh install Win10Home64Bit, 1709.16299.125. This occurs the instant I get to the desktop after installation and forever after. Right clicking on an internet shortcut (.URL) in file explorer or on desktop causes explorer to hang and...
How to Reset Internet Explorer to Default in Windows 10 Internet Explorer 11 is a web browser that comes included with Windows 10, but Microsoft Edge is the default web browser. You can reset Internet Explorer settings to return them to the...
hello community, I use Internet Explorer 11 to access my employer's intranet site to upload information and docs. when I logged in, all the 'Explanations' were hidden and I had to click on 'See Explanations' to reveal them - see image 'Capture...
CCleaner always detects 1-2GB files to be cleaned from IE. I don't use IE, Edge occasionally so what are these files? Are they possibly Windows update files?
After the System Reset for Windows 10 on my Laptop, it is not displaying webpages correctly on Internet Explorer 11. Below is the screenshot. Help would be greatly appreciated! :) 61293
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 01:05.
Find Us