Windows 10: Photos app crashes when trying to print


  1. Posts : 3
    Windows ( all flavors )
       4 Weeks Ago #1

    Photos app crashes when trying to print


    Same issue - Windows 10 1709 X86 / X64 ( 300 + machines domain joined ) Some machines work some do not. error logs on a machine that does not work. App crashes when trying to print. Tried all above recommendations with no luck what so ever.

    Event ( Application Log )
    Faulting application name: Microsoft.Photos.exe, version: 2018.18021.12420.0, time stamp: 0x5a8e3c23Faulting module name: twinapi.appcore.dll, version: 10.0.16299.19, time stamp: 0x63553d36Exception code: 0xc000027bFault offset: 0x0000000000094ef5Faulting process id: 0x34e0Faulting application start time: 0x01d3bfaeb1945aebFaulting application path: C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\Microsoft.Photos.ex eFaulting module path: C:\WINDOWS\SYSTEM32\twinapi.appcore.dllReport Id: 645b2b2a-cdf8-47e8-8ad8-ab946a7f9916Faulting package full name: Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbweFaulting package-relative application ID: App

    Windows Error Log

    Fault bucket 1312323849521328789, type 5Event Name: MoAppCrashResponse: Not availableCab Id: 0Problem signature:P1: Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbweP2: praid:AppP3: 2018.18021.12420.0P4: 5a8e3c23P5: combase.dllP6: 10.0.16299.15P7: 3db461b4P8: 80070057P9: 00000000000a50e6P10: Attached files:\\?\C:\Users\jamie.ojida\AppData\Local\Packages\Microsoft.Windows.Photos_8wekyb3d8bbwe\LocalSt ate\PhotosAppTracing.etl\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF31C.tmp.mdmp\\?\C:\Program Data\Microsoft\Windows\WER\Temp\WERF820.tmp.WERInternalMetadata.xml\\?\C:\ProgramData\Microsoft\Wind ows\WER\Temp\WERF82D.tmp.csv\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF85D.tmp.txtThese files may be available here:C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Window_d17a3c7f4ba9b16a64 c579c08ebc2afe3fdeeb_91bc3e58_2b3afc44Analysis symbol: Rechecking for solution: 0Report Id: 645b2b2a-cdf8-47e8-8ad8-ab946a7f9916Report Status: 268435456
      My ComputerSystem Spec


  2. Posts : 3
    Windows ( all flavors )
    Thread Starter
       4 Weeks Ago #2

    * Hopefully someone can figure this out *

    Report.wer for Microsoft Photo App -

    Version=1EventType=MoAppCrashEventTime=131659571190429025ReportType=2Consent=1UploadTime=13165957120 4300000ReportStatus=268435456ReportIdentifier=64e12fbd-3458-4149-8812-d827cb6ffaa9IntegratorReportIdentifier=645b2b2a-cdf8-47e8-8ad8-ab946a7f9916Wow64Host=34404NsAppName=praid:AppAppSessionGuid=000034e0-0001-004b-eb5a-94b1aebfd301TargetAppId=U:Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe!AppTargetAp pVer=2018.18021.12420.0_x64_!2018//02//22:03:42:27!0!Microsoft.Photos.exeBootId=4294967295TargetAsId=51203UserImpactVector=808452912Respons e.BucketId=b7e5e499581fbebec2364f9690fdf295Response.BucketTable=5Response.LegacyBucketId=13123238495 21328789Response.type=4Sig[0].Name=Package Full NameSig[0].Value=Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbweSig[1].Name=Application NameSig[1].Value=praid:AppSig[2].Name=Application VersionSig[2].Value=2018.18021.12420.0Sig[3].Name=Application TimestampSig[3].Value=5a8e3c23Sig[4].Name=Fault Module NameSig[4].Value=combase.dllSig[5].Name=Fault Module VersionSig[5].Value=10.0.16299.15Sig[6].Name=Fault Module TimestampSig[6].Value=3db461b4Sig[7].Name=Exception CodeSig[7].Value=80070057Sig[8].Name=Exception OffsetSig[8].Value=00000000000a50e6DynamicSig[1].Name=OS VersionDynamicSig[1].Value=10.0.16299.2.0.0.256.48DynamicSig[2].Name=Locale IDDynamicSig[2].Value=1033DynamicSig[22].Name=Additional Information 1DynamicSig[22].Value=8cb3DynamicSig[23].Name=Additional Information 2DynamicSig[23].Value=8cb376b53aad876bd935733dd8eeeb1cDynamicSig[24].Name=Additional Information 3DynamicSig[24].Value=031fDynamicSig[25].Name=Additional Information 4DynamicSig[25].Value=031fdd20f55dccd00ef405f4715ab378UI[2]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\Microsoft.Photos.ex eLoadedModule[0]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\Microsoft.Photos.ex eLoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dllLoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLLLoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dllLoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dllLoadedModule[5]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\Microsoft.Photos.dl lLoadedModule[6]=C:\WINDOWS\System32\combase.dllLoadedModule[7]=C:\WINDOWS\System32\ucrtbase.dllLoadedModule[8]=C:\WINDOWS\System32\RPCRT4.dllLoadedModule[9]=C:\WINDOWS\System32\bcryptPrimitives.dllLoadedModule[10]=C:\WINDOWS\System32\OleAut32.dllLoadedModule[11]=C:\WINDOWS\System32\msvcp_win.dllLoadedModule[12]=C:\WINDOWS\System32\ws2_32.dllLoadedModule[13]=C:\Program Files\WindowsApps\Microsoft.NET.Native.Runtime.1.7_1.7.25531.0_x64__8wekyb3d8bbwe\mrt100_app.dllLoad edModule[14]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\UnityEngineDelegate s.dllLoadedModule[15]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\RenderingPlugin.dll LoadedModule[16]=C:\WINDOWS\SYSTEM32\wintypes.dllLoadedModule[17]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\MediaEngineCSWrappe r.dllLoadedModule[18]=C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.1.7_1.7.25531.0_x64__8wekyb3d8bbwe\SharedLibrary.dl lLoadedModule[19]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\clrcompression.dllL oadedModule[20]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.25426.0_x64__8wekyb3d8bbwe\VCRUNTIME140_APP.dllLoaded Module[21]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.25426.0_x64__8wekyb3d8bbwe\vccorlib140_app.DLLLoadedM odule[22]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.25426.0_x64__8wekyb3d8bbwe\MSVCP140_APP.dllLoadedModu le[23]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\TrackingDLLUWP.dllL oadedModule[24]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.25426.0_x64__8wekyb3d8bbwe\VCOMP140_app.DLLLoadedModu le[25]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.25426.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dllLoadedMod ule[26]=C:\WINDOWS\SYSTEM32\mrt100.dllLoadedModule[27]=C:\WINDOWS\System32\msvcrt.dllLoadedModule[28]=C:\WINDOWS\System32\kernel.appcore.dllLoadedModule[29]=C:\Windows\System32\rmclient.dllLoadedModule[30]=C:\WINDOWS\System32\advapi32.dllLoadedModule[31]=C:\WINDOWS\System32\sechost.dllLoadedModule[32]=C:\WINDOWS\System32\user32.dllLoadedModule[33]=C:\WINDOWS\System32\win32u.dllLoadedModule[34]=C:\WINDOWS\System32\GDI32.dllLoadedModule[35]=C:\WINDOWS\System32\gdi32full.dllLoadedModule[36]=C:\WINDOWS\System32\IMM32.DLLLoadedModule[37]=C:\WINDOWS\SYSTEM32\twinapi.appcore.dllLoadedModule[38]=C:\WINDOWS\SYSTEM32\bcrypt.dllLoadedModule[39]=C:\Windows\System32\Windows.UI.Xaml.dllLoadedModule[40]=C:\WINDOWS\System32\shcore.dllLoadedModule[41]=C:\WINDOWS\SYSTEM32\CoreMessaging.dllLoadedModule[42]=C:\WINDOWS\SYSTEM32\UIAutomationCore.DLLLoadedModule[43]=C:\WINDOWS\SYSTEM32\Bcp47Langs.dllLoadedModule[44]=C:\WINDOWS\SYSTEM32\iertutil.dllLoadedModule[45]=C:\WINDOWS\SYSTEM32\dcomp.dllLoadedModule[46]=C:\Windows\System32\Windows.UI.dllLoadedModule[47]=C:\WINDOWS\SYSTEM32\TextInputFramework.dllLoadedModule[48]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dllLoadedModule[49]=C:\WINDOWS\SYSTEM32\ntmarta.dllLoadedModule[50]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dllLoadedModule[51]=C:\WINDOWS\system32\uxtheme.dllLoadedModule[52]=C:\WINDOWS\SYSTEM32\dwmapi.dllLoadedModule[53]=C:\WINDOWS\SYSTEM32\urlmon.dllLoadedModule[54]=C:\WINDOWS\System32\windows.storage.dllLoadedModule[55]=C:\WINDOWS\System32\shlwapi.dllLoadedModule[56]=C:\WINDOWS\System32\powrprof.dllLoadedModule[57]=C:\WINDOWS\System32\profapi.dllLoadedModule[58]=C:\WINDOWS\System32\imagehlp.dllLoadedModule[59]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLLLoadedModule[60]=C:\WINDOWS\SYSTEM32\dxgi.dllLoadedModule[61]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\PhotosApp.Windows.d llLoadedModule[62]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\MediaEngine.dllLoad edModule[63]=C:\WINDOWS\SYSTEM32\d3d11.dllLoadedModule[64]=C:\WINDOWS\SYSTEM32\d2d1.dllLoadedModule[65]=C:\WINDOWS\SYSTEM32\winsqlite3.dllLoadedModule[66]=C:\WINDOWS\System32\CRYPT32.dllLoadedModule[67]=C:\WINDOWS\SYSTEM32\PROPSYS.dllLoadedModule[68]=C:\WINDOWS\System32\MSASN1.dllLoadedModule[69]=C:\WINDOWS\SYSTEM32\nvwgf2umx.dllLoadedModule[70]=C:\WINDOWS\SYSTEM32\VERSION.dllLoadedModule[71]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\AppCore.Windows.dll LoadedModule[72]=C:\WINDOWS\System32\Shell32.dllLoadedModule[73]=C:\WINDOWS\System32\cfgmgr32.dllLoadedModule[74]=C:\Windows\System32\Windows.System.Profile.PlatformDiagnosticsAndUsageDataSettings.dllLoadedModule[75]=C:\Windows\System32\Windows.Storage.ApplicationData.dllLoadedModule[76]=C:\WINDOWS\SYSTEM32\CLDAPI.dllLoadedModule[77]=C:\WINDOWS\SYSTEM32\FLTLIB.DLLLoadedModule[78]=C:\WINDOWS\SYSTEM32\AEPIC.dllLoadedModule[79]=C:\WINDOWS\SYSTEM32\cryptsp.dllLoadedModule[80]=C:\Windows\System32\MrmCoreR.dllLoadedModule[81]=C:\WINDOWS\SYSTEM32\dwrite.dllLoadedModule[82]=C:\Windows\System32\Windows.Globalization.dllLoadedModule[83]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\Microsoft.RichMedia .Ink.Controls.dllLoadedModule[84]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\Microsoft.UI.Xaml.d llLoadedModule[85]=C:\WINDOWS\SYSTEM32\rometadata.dllLoadedModule[86]=C:\Windows\System32\Windows.ApplicationModel.dllLoadedModule[87]=C:\WINDOWS\System32\msctf.dllLoadedModule[88]=C:\Windows\System32\UiaManager.dllLoadedModule[89]=C:\WINDOWS\SYSTEM32\windows.ui.core.textinput.dllLoadedModule[90]=C:\Windows\System32\Windows.UI.Immersive.dllLoadedModule[91]=C:\WINDOWS\system32\DataExchange.dllLoadedModule[92]=C:\WINDOWS\SYSTEM32\logoncli.dllLoadedModule[93]=C:\Windows\System32\Windows.System.Profile.RetailInfo.dllLoadedModule[94]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\BendRealityNode.dll LoadedModule[95]=C:\Windows\System32\OneCoreCommonProxyStub.dllLoadedModule[96]=C:\Windows\System32\Windows.System.UserProfile.DiagnosticsSettings.dllLoadedModule[97]=C:\Windows\System32\threadpoolwinrt.dllLoadedModule[98]=C:\Windows\System32\Windows.StateRepositoryPS.dllLoadedModule[99]=C:\Windows\System32\Windows.Globalization.Fontgroups.dllLoadedModule[100]=C:\WINDOWS\SYSTEM32\fontgroupsoverride.dllLoadedModule[101]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\Microsoft.Photos.Ed it.Services.dllLoadedModule[102]=C:\Windows\System32\Windows.Energy.dllLoadedModule[103]=C:\Windows\System32\Windows.Graphics.dllLoadedModule[104]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\RuntimeConfiguratio n.dllLoadedModule[105]=C:\Windows\System32\Windows.Devices.Enumeration.dllLoadedModule[106]=C:\WINDOWS\SYSTEM32\BiWinrt.dllLoadedModule[107]=C:\WINDOWS\SYSTEM32\deviceassociation.dllLoadedModule[108]=C:\Windows\System32\Windows.Media.dllLoadedModule[109]=C:\WINDOWS\SYSTEM32\MFSENSORGROUP.dllLoadedModule[110]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLLLoadedModule[111]=C:\WINDOWS\SYSTEM32\MFPlat.DLLLoadedModule[112]=C:\Windows\System32\DevDispItemProvider.dllLoadedModule[113]=C:\WINDOWS\System32\ole32.dllLoadedModule[114]=C:\WINDOWS\SYSTEM32\msftedit.dllLoadedModule[115]=C:\WINDOWS\SYSTEM32\globinputhost.dllLoadedModule[116]=C:\WINDOWS\SYSTEM32\NInput.dllLoadedModule[117]=C:\WINDOWS\SYSTEM32\Windows.UI.Xaml.Controls.dllLoadedModule[118]=C:\WINDOWS\SYSTEM32\Windows.UI.Xaml.Phone.dllLoadedModule[119]=C:\Windows\System32\Windows.Media.Import.dllLoadedModule[120]=C:\WINDOWS\system32\directmanipulation.dllLoadedModule[121]=C:\WINDOWS\system32\twinapi.dllLoadedModule[122]=C:\WINDOWS\system32\windowscodecs.dllLoadedModule[123]=C:\WINDOWS\SYSTEM32\wuceffects.dllLoadedModule[124]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.16299.309_none_8875ce284abe80d8\comctl32.dllLoadedModule[125]=C:\Windows\System32\Windows.Management.Workplace.dllLoadedModule[126]=C:\WINDOWS\SYSTEM32\msvcp110_win.dllLoadedModule[127]=C:\Windows\System32\msxml6.dllLoadedModule[128]=C:\Windows\System32\thumbcache.dllLoadedModule[129]=C:\WINDOWS\SYSTEM32\USERENV.dllLoadedModule[130]=C:\WINDOWS\SYSTEM32\SspiCli.dllLoadedModule[131]=C:\Windows\System32\Windows.AccountsControl.dllLoadedModule[132]=C:\WINDOWS\SYSTEM32\XmlLite.dllLoadedModule[133]=C:\Windows\System32\RTMediaFrame.dllLoadedModule[134]=C:\WINDOWS\SYSTEM32\PhotoMetadataHandler.dllLoadedModule[135]=C:\WINDOWS\system32\windowscodecsext.dllLoadedModule[136]=C:\WINDOWS\SYSTEM32\inputhost.dllLoadedModule[137]=C:\Windows\System32\CryptoWinRT.dllLoadedModule[138]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\SKU.dllLoadedModule[139]=C:\Windows\System32\Windows.Networking.Connectivity.dllLoadedModule[140]=C:\Windows\System32\Windows.Web.Http.dllLoadedModule[141]=C:\Windows\System32\Windows.Web.dllLoadedModule[142]=C:\Windows\System32\efswrt.dllLoadedModule[143]=C:\WINDOWS\SYSTEM32\MPR.dllLoadedModule[144]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\Lumia.ViewerPluginP roxy.dllLoadedModule[145]=C:\Windows\System32\Windows.ApplicationModel.LockScreen.dllLoadedModule[146]=C:\WINDOWS\SYSTEM32\wincorlib.DLLLoadedModule[147]=C:\Windows\System32\Windows.Graphics.Printing.dllLoadedModule[148]=C:\WINDOWS\system32\PrintPlatformConfig.dllLoadedModule[149]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRVLoadedModule[150]=C:\WINDOWS\SYSTEM32\prntvpt.dllLoadedModule[151]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLLLoadedModule[152]=C:\Windows\System32\Windows.UI.Xaml.InkControls.dllLoadedModule[153]=C:\Windows\System32\Windows.UI.Input.Inking.dllLoadedModule[154]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\Microsoft.RichMedia .Ink.dllLoadedModule[155]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\IPP_UWP.dllLoadedMo dule[156]=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\Microsoft.Graphics. Canvas.dllLoadedModule[157]=C:\WINDOWS\SYSTEM32\D3D10Warp.dllLoadedModule[158]=C:\Windows\System32\lockappbroker.dllLoadedModule[159]=C:\WINDOWS\SYSTEM32\VEEventDispatcher.dllState[0].Key=Transport.DoneStage1State[0].Value=1ProcessMetadata[0].Key=CVProcessMetadata[0].Value=3u7//o1odt0uGp7Hu.0OsInfo[0].Key=vermajOsInfo[0].Value=10OsInfo[1].Key=verminOsInfo[1].Value=0OsInfo[2].Key=verbldOsInfo[2].Value=16299OsInfo[3].Key=ubrOsInfo[3].Value=309OsInfo[4].Key=verspOsInfo[4].Value=0OsInfo[5].Key=archOsInfo[5].Value=9OsInfo[6].Key=lcidOsInfo[6].Value=1033OsInfo[7].Key=geoidOsInfo[7].Value=244OsInfo[8].Key=skuOsInfo[8].Value=48OsInfo[9].Key=domainOsInfo[9].Value=1OsInfo[10].Key=prodsuiteOsInfo[10].Value=256OsInfo[11].Key=ntprodtypeOsInfo[11].Value=1OsInfo[12].Key=platidOsInfo[12].Value=10OsInfo[13].Key=srOsInfo[13].Value=0OsInfo[14].Key=tmsiOsInfo[14].Value=217328OsInfo[15].Key=osinstyOsInfo[15].Value=1OsInfo[16].Key=ieverOsInfo[16].Value=11.309.16299.0-11.0.56OsInfo[17].Key=portosOsInfo[17].Value=0OsInfo[18].Key=ramOsInfo[18].Value=16326OsInfo[19].Key=svolszOsInfo[19].Value=237OsInfo[20].Key=wimbtOsInfo[20].Value=0OsInfo[21].Key=blddtOsInfo[21].Value=170928OsInfo[22].Key=bldtmOsInfo[22].Value=1534OsInfo[23].Key=bldbrchOsInfo[23].Value=rs3_releaseOsInfo[24].Key=bldchkOsInfo[24].Value=0OsInfo[25].Key=wpvermajOsInfo[25].Value=0OsInfo[26].Key=wpverminOsInfo[26].Value=0OsInfo[27].Key=wpbuildmajOsInfo[27].Value=0OsInfo[28].Key=wpbuildminOsInfo[28].Value=0OsInfo[29].Key=osverOsInfo[29].Value=10.0.16299.309.amd64fre.rs3_release.170928-1534OsInfo[30].Key=buildflightidOsInfo[30].Value=1060849e-adf6-45f5-a69d-4c8ffcae44a8OsInfo[31].Key=editionOsInfo[31].Value=ProfessionalOsInfo[32].Key=ringOsInfo[32].Value=RetailOsInfo[33].Key=containeridOsInfo[34].Key=containertypeOsInfo[35].Key=eduOsInfo[35].Value=0FriendlyEventName=Stopped workingConsentKey=MoAppCrashAppName=Microsoft.Photos.exeAppPath=C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\Microsoft.Photos.ex eNsPartner=windowsNsGroup=windows8ApplicationIdentity=80EF160143B3FC648EEF49B2158D1F46MetadataHash=-263246762
      My ComputerSystem Spec


  3. Posts : 2,470
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)
       4 Weeks Ago #3

    Does it crash if you try a different printer? Suggest you uninstall the printer driver then reinstall the latest driver. I guess you have uninstalled/reinstalled the Photos app? Have you tried the Store Apps Troubleshooter, sfc /scannow, chkdsk c; /f etc.?
      My ComputersSystem Spec


  4. Posts : 3
    Windows ( all flavors )
    Thread Starter
       4 Weeks Ago #4

    Steve C - reset app and tried different printers as default printer with the same result. Had some luck with 2 test machines using a universal HP printer driver ( V6.1.0 ) ( 61.180.1.20062 ) where resetting the app, setting this networked printer allowed me to print multiple times without the app crashing, but using two more machines that have the same app crash issue with the same configuration, the app crashed after printing once, going back into the app and printing again. Even on a clean installed 1709 with Adobe Reader, Microsoft Office 2016 and a few other non critical apps, the Photo app still crashes.
      My ComputerSystem Spec


 

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