Windows 10: Recovery disks for HP ProBook 6460b

Page 2 of 4 FirstFirst 1234 LastLast
  1.    01 Mar 2018 #11

    Hi here are the show key details

    Click image for larger version. 

Name:	Laptop Key3.jpg 
Views:	26 
Size:	55.6 KB 
ID:	179065

    The windows details on the COA are

    Windows 7 Pro OA
    X16 - 96076
      My ComputerSystem Spec

  2.    01 Mar 2018 #12

    X16 - 96076 appears to be Windows 7 Pro SP1 64-bit. You wanted an ISO file but this specific one appears to be unavailable.

    Other HP owners (with OEM installs, i.e. SLIC-activated) with the same issue have apparently used an X17-24281 ISO (DVD, 3.09 GB) successfully. Other available ISO's have apparently not worked with their COA. See this SevenForums post for more info.

    Hope this helps...
      My ComputerSystem Spec

  3.    01 Mar 2018 #13

    You can also go to Belarc - System Management For The Internet Age. Software license management, IT asset management, IT security, Cyber Security.. I just ran it on my Windows 7 computer and it provides the product key and Windows version and bittedness as well as other useful information.

    Go through simrick's link to HP and see if you can order the proper install disc for your computer.

    If that doesn't work out go to Call them up to verify that you are providing them the information they need. One of their requirements is to have the correct product key and now that you have that, you'll be good to order.

    Good luck.
      My ComputersSystem Spec

  4.    01 Mar 2018 #14

    So, are you saying the ISO available through Heidoc doesn't work?

    Click image for larger version. 

Name:	image.png 
Views:	2 
Size:	92.6 KB 
ID:	179080
      My ComputerSystem Spec

  5.    01 Mar 2018 #15

    When i go to the website the option for windows 7 is grayed out and not selectable
      My ComputerSystem Spec

  6.    01 Mar 2018 #16

    sam02 said: View Post
    When i go to the website the option for windows 7 is grayed out and not selectable
    It's available through the Heidoc downloader I posted the link for earlier.
      My ComputerSystem Spec

  7.    01 Mar 2018 #17

    It sure would be nice if that ISO could come through as it would be a nice clean install.
    Unfortunately I just noticed on page one
    "Important: The downloader can't currently generate links for Windows 7, as well as Office 2007 and 2010. We're trying to bring back some limited options for these systems with the next release."
    But try it again to verify.

    You could consider getting back to the factory setting w/o having to pay for install media.

    Go to HP Probook Model Number 6460b Notebook User Guides
    HP ProBook 6460b Notebook PC User Guides | HP® Customer Support

    Check out page 132 of 163
    Click image for larger version. 

Name:	Restoring factory settings in computer setup  .PNG 
Views:	20 
Size:	47.7 KB 
ID:	179098

    Check out page 145 of 163
    Click image for larger version. 

Name:	Performing a system recovery.PNG 
Views:	20 
Size:	47.2 KB 
ID:	179099
      My ComputersSystem Spec

  8.    02 Mar 2018 #18

    Well i have tried my best but it looks like this lack of recovery disks is going to beat me, i dont mind buying they but it seems they are hard to come by, ive even looked at buying another probook that is for sale as spares but they all have the hard drive missing,
    There must be hundreds of these recovery dvds about but none for sale
      My ComputerSystem Spec

  9.   My ComputerSystem Spec

  10.    02 Mar 2018 #20

    HI simrick i have tried that before and it says they are not able to find my model number so i rand the phone number on that site and it was a call to america they said the laptop was classed as a business computer and they dont do business recovery disks.

    But thanks for the link
      My ComputerSystem Spec

Page 2 of 4 FirstFirst 1234 LastLast

Related Threads
I had a ASUS computer that after every Microsoft 10 update it took many reboots to get working again, last update it just could not be brought to life. I used the recovery disks that wipe the HD and it returned the computer to the command line on...
When viewing Disk Management, there are two RECOVERY D: disks. They have the exact information with the exception of one having an NTSF file system. I get error messages that backups are failing due to insufficient space. I attempted to change...
Solved Reinstalling Windows 7 using Recovery Disks in Installation and Upgrade
Here's my situation. Prior to doing my Windows 10 upgrade on my HP Pavillion DVT7 2200 Notebook, I successfully created the 3 Recovery disks. Prior to that I was receiving messages that a hard drive failure is eminent and I should back up my files...
Random Restarts on HP ProBook in General Support
Hi I have fresh installed Win 10 x64 on my HP ProBook 450, yet every now and then it freezes with only the mouse cursor movable and then restarts the laptop. I though it was the upgrade from Win 8.1 but the same thing happens after a fresh...
I tried to install on my laptop. Got error message "Internal Power Error". Googled, got a work around to try to disable all drivers and restart. This was very difficult because computer locked up so quick I had to very fast to get to device...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:56.
Find Us