Windows 10: Recovery disks for HP ProBook 6460b

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  1.    01 Mar 2018 #11

    Hi here are the show key details

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    The windows details on the COA are

    Windows 7 Pro OA
    X16 - 96076
      My ComputerSystem Spec

  2.    01 Mar 2018 #12

    X16 - 96076 appears to be Windows 7 Pro SP1 64-bit. You wanted an ISO file but this specific one appears to be unavailable.

    Other HP owners (with OEM installs, i.e. SLIC-activated) with the same issue have apparently used an X17-24281 ISO (DVD, 3.09 GB) successfully. Other available ISO's have apparently not worked with their COA. See this SevenForums post for more info.

    Hope this helps...
      My ComputerSystem Spec

  3.    01 Mar 2018 #13

    You can also go to Belarc - System Management For The Internet Age. Software license management, IT asset management, IT security, Cyber Security.. I just ran it on my Windows 7 computer and it provides the product key and Windows version and bittedness as well as other useful information.

    Go through simrick's link to HP and see if you can order the proper install disc for your computer.

    If that doesn't work out go to RestoreDisks.com. Call them up to verify that you are providing them the information they need. One of their requirements is to have the correct product key and now that you have that, you'll be good to order.

    Good luck.
      My ComputersSystem Spec

  4.    01 Mar 2018 #14

    So, are you saying the ISO available through Heidoc doesn't work?

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      My ComputerSystem Spec

  5.    01 Mar 2018 #15

    When i go to the website the option for windows 7 is grayed out and not selectable
      My ComputerSystem Spec

  6.    01 Mar 2018 #16

    sam02 said: View Post
    When i go to the website the option for windows 7 is grayed out and not selectable
    It's available through the Heidoc downloader I posted the link for earlier.
      My ComputerSystem Spec

  7.    01 Mar 2018 #17

    It sure would be nice if that ISO could come through as it would be a nice clean install.
    Unfortunately I just noticed on page one
    "Important: The downloader can't currently generate links for Windows 7, as well as Office 2007 and 2010. We're trying to bring back some limited options for these systems with the next release."
    But try it again to verify.

    You could consider getting back to the factory setting w/o having to pay for install media.

    Go to HP Probook Model Number 6460b Notebook User Guides
    HP ProBook 6460b Notebook PC User Guides | HP® Customer Support

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    Check out page 145 of 163
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      My ComputersSystem Spec

  8.    02 Mar 2018 #18

    Well i have tried my best but it looks like this lack of recovery disks is going to beat me, i dont mind buying they but it seems they are hard to come by, ive even looked at buying another probook that is for sale as spares but they all have the hard drive missing,
    There must be hundreds of these recovery dvds about but none for sale
      My ComputerSystem Spec

  9.   My ComputerSystem Spec

  10.    02 Mar 2018 #20

    HI simrick i have tried that before and it says they are not able to find my model number so i rand the phone number on that site and it was a call to america they said the laptop was classed as a business computer and they dont do business recovery disks.

    But thanks for the link
      My ComputerSystem Spec


 
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