Windows 10: Duplicate of an App in Start Menu after App update

  1.    21 Feb 2018 #1

    Duplicate of an App in Start Menu after App update


    Hello,

    I have a Windows Store App installed; EdgeTile Creators. It got an update and after installing that update through the Windows Store, I now have two versions of that app in the All Programs list of the Start menu; one that doesn't work when clicking on it (presumably the old version before the update) and one that does work which is the new version. (see attachment)

    Uninstalling the old version through right-clicking on the old app doesn't do anything and doesn't remove the old app from the list. Uninstalling the new version only removes the new version of the duplicate app.
    I can't find the apps in the Start Menu directory through explorer to delete the old one.

    Can this be a problem caused by the developer of the app? Because updating any other app doesn't give this issue.
    Click image for larger version. 

Name:	Duplicate.jpg 
Views:	4 
Size:	6.1 KB 
ID:	178009
      My ComputerSystem Spec

  2.    21 Feb 2018 #2

    JohnnyGui said: View Post
    Hello,

    I have a Windows Store App installed; EdgeTile Creators. It got an update and after installing that update through the Windows Store, I now have two versions of that app in the All Programs list of the Start menu; one that doesn't work when clicking on it (presumably the old version before the update) and one that does work which is the new version. (see attachment)

    Uninstalling the old version through right-clicking on the old app doesn't do anything and doesn't remove the old app from the list. Uninstalling the new version only removes the new version of the duplicate app.
    I can't find the apps in the Start Menu directory through explorer to delete the old one.

    Can this be a problem caused by the developer of the app? Because updating any other app doesn't give this issue.
    Click image for larger version. 

Name:	Duplicate.jpg 
Views:	4 
Size:	6.1 KB 
ID:	178009
    a QUICK REBOOT WILL PROBABLY FIX THINGS UP.

    (Oops! Caps Lock was on! Sorry bout that!)
      My ComputerSystem Spec

  3.    21 Feb 2018 #3

    Edwin said: View Post
    a QUICK REBOOT WILL PROBABLY FIX THINGS UP.

    (Oops! Caps Lock was on! Sorry bout that!)
    Haha, no worries. I already did several reboots but it didn't solve the problem. I have a hunch this might be a fault from the developer although I'm not sure.

    Edit: Someone else seems to have this problem mentioned in the concerning app thread: EdgeTile Creators: A fully-featured Tile Man - Pg. 2 | Windows 10 Development and Hacking
      My ComputerSystem Spec


 

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