Photo apps won't open photo files


  1. Posts : 75
    Windows 10
       #1

    Photo apps won't open photo files


    Out of the blue I can no longer open photo files like PNG, JPG, etc. and don't know when this started. I can select open with Windows Photo Viewer and it will open fine but if I close that file and reopen again I get an error "The app didn't start". Nor can I open any other files it only works the first time you try to open with a given app.

    If I select open Picasa Photo Viewer it will again open one of those files but won't reopen if I close it... I get the error screen. Any ideas?
    Attached Thumbnails Attached Thumbnails Photo apps won't open photo files-photo-app.jpg  
      My Computer

  2. Steve C's Avatar
    Posts : 6,382
    Windows 10 Pro 64 bit
       #2

    Check your file associations for the app you want to use. Which is your preferred app for opening photo files?
      My Computers

  3. dalchina's Avatar
    Posts : 30,610
    Win 10 Pro (1903)
       #3

    if I close that file and reopen again I get an error "The app didn't start"
    What happens if you simply launch the program from a shortcut (start menu) rather than via its association with a file? Does the program launch correctly?

    Try some basic checks:
    Check your disk.
    Download and install Hard Disk Sentinel (trial) and run it- post a screenshot of its GUI.
    To post a screenshot please use the icon above your post to the left of the video icon.

    Check your file system.From an admin command or Powershell prompt run
    chkdsk c: /scan
    and post the summary result.

    Then run SFC /SCANNOW and post the result.
      My Computers


  4. Posts : 75
    Windows 10
    Thread Starter
       #4

    Thanks guys it was the file associations it was set to Photos but after I changed it to Picasa Photo Viewer it's working again. Not sure why Photos Viewer quit working but using Picasa is fine.
      My Computer


 

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