Teamviewer


  1. Posts : 7
    Windows 10
       #1

    Teamviewer


    Recently Teamviewer stopped working for me. I get a pop up that says "Not ready. Check your connections". My remote users get the same message when they try to activate Teamviewer for me to connect.

    I am online and Internet connected when I try to use Teamviewer, so I don't really understand the problem.

    Any suggestions would be most welcomed.

    Thanks,
    Lunsfordc
      My Computer


  2. Bit
    Posts : 21
    Windows 10 pro x64 ver 1803 OS Build 17134.48
       #2

    Try this thread . Towards the end you will find several solutions.

    Regards,

    Bit
      My Computer


  3. Posts : 7
    Windows 10
    Thread Starter
       #3

    Teamviewer


    Bit,

    Thanks for the speedy reply. However, the link won't open for me and gives me "Cannot securely connect to this page". Is that because one of my settings is not set properly?

    I have searched the Forum for this issue but find nothing that relates. Can you please give me the Title of the Topic of the link and I'll do another search and see if I can get it that way.

    Thanks again,
    Lunsfordc
      My Computer


  4. Posts : 152
    Windows 10 Pro/Education x64
       #4

    Check your internet settings for tls certificates. See here for more info.
      My Computer


  5. Posts : 7
    Windows 10
    Thread Starter
       #5

    Titetanium,

    Thanks for your help, but no matter what I change it still won't allow me to see the link. Same result. Normally I use Edge so I even changed to Firefox and Chrome and get the same result. Turned off all Security - no change.

    At a standstill at this point.

    Lunsfordc
      My Computer


  6. Posts : 7
    Windows 10
    Thread Starter
       #6

    OK, hold on a minute. Just tried to go directly to Teamviewer Community support and I get the same "Cannot open......etc."
    So it's something to do with the site itself? Not my settings?
    Will explore further.

    Lunsfordc
      My Computer


  7. Posts : 152
    Windows 10 Pro/Education x64
       #7

    I checked the The #1 Choice in Remote Desktop Access and Support | TeamViewer website and it loads fine on my laptop. Do you have an antivirus program that is installing a certificate in your browser to intercept requests? In firefox, you can check this via options > privacy & security > view certificates. Look for a certificate issued by your antivirus provider.
      My Computer


  8. Posts : 7
    Windows 10
    Thread Starter
       #8

    Excellent Titetanium !! It wasn't actually MY security programs blocking me. It was my ISP (TalkTalk) with an Anti Scam filter set to ON. I was never aware of this. Turned it off and now all is well.

    You're a gem. Thanks for your help and guidance.

    Lunsfordc
      My Computer


  9. Posts : 152
    Windows 10 Pro/Education x64
       #9

    Glad to hear that you got it solved!
      My Computer


 

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