Windows 10: Notification: "We need your help to finish adding a feature"

**Mike Farnham** · 21 Mar 2018

...and looking again, the language pack does not install because the offer to install it reappears and sometimes there is a message relating to searching Windows Update - which we know is flakey itself.....

Will uninstall update back before 1709.

Mike

**Mike Farnham** · 21 Mar 2018

Have removed all updates it would let me - cricked on some and no option to remove came up. Downladed and ran update troubleshooter and have: Windows update components must be repaired message. M/S guidance tells me to: Download the version of the latest SSU (KB4090914) which I have done but then am told already installed!

Meanwhile have installed US English in case it then allows me to remove UK. UK currently appears to be installing and shows progress bar. Basic typing and handwriting still with dots circling and if you touch the view progress option the window changes to Manage Optional Features page.

Something is very wrong and am seriously considering wiping the whole thing and starting again but would appreciate advice on best way. Thanks for your help.

Mike.

**Mike Farnham** · 21 Mar 2018

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**dalchina** · 21 Mar 2018

Suggest you uninstall all UK English, and then consider doing an in-place upgrade repair install which keeps all programs and data and most settings.

Repair Install Windows 10 with an In-place Upgrade Windows 10 Tutorials

**Mike Farnham** · 21 Mar 2018

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**Mike Farnham** · 21 Mar 2018

Have rerun troubleshooter which found WU issues; now shows update database error detected and fixed and update components repaired. Now pending restart.

Just as bad after restart. Run troubleshooter again and all problems identified now have green ticks.

Just to reiterate if wiping and reinstalling is best option, no recovery partition installed, I could backup what I have to USB stick and also have a (think I had to make it bootable but followed all the instructions at the time to the letter) usb with win 10 made a couple of years ago when free upgrades were available

**dalchina** · 21 Mar 2018

..see post #24 - not a clean boot. Yet.

**Mike Farnham** · 21 Mar 2018

Ah! Do have recovery partition but hidden. Have now backed up all drivers and created recovery USB.

**Mike Farnham** · 23 Mar 2018

Sorted!

As suspected, did a reset, made all the locations and languages agree and all fine until I loaded the latest chipset drivers and no screen rotation until I loaded them again!!

All updates now loaded and turned System Restore on just in case!

Mike.

**dalchina** · 23 Mar 2018

Great- you could check Cortana's happy- in the early days, you had to have several language related items consistent for Cortana to run without wingeing...

Note System Restore is not that reliable when you come to restore; disk imaging is an excellent backstop which we strongly recommend, although with different implications for your data when an image is restored as it's the whole partition. On the other hand, it works even if your disk fails.

Windows 10: Notification: "We need your help to finish adding a feature"

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