New
#1
Can't download/install MS News from the Microsoft App Store.
Hello,
Title says it all really...
Downloaded & Installed 1709 recently (took hooooours...) and realised some time later browsing MSN News that any subject which has a video will not play - it just shows a white screen. Ran DISM and SFC to no avail. This of course may have nothing to do with 1709...
Then I thought - hey let's uninstall and re-install a nice new copy from the App Store...
Bad move !!!
The uninstalling went well - well I presume so - I've been trying for a few days to download but have had no luck.
In the store I search for MSN News, click on 'get the app' it then tells me 'you own this product' (???). I click on install and it 'looks' as if it's downloading but I quickly get the message error 'couldn't install, we'll try later' The rrror code is: 0x80240013.
A bit more information that might help. I've downloaded a couple of other apps from the Store and all goes well. Also YouTube videos play normally as do videos from such places as the Daily Express (!!!).
This leads me think that the problem lies with the app and /or the store ? The 'you own this product' intrigues me though.
Thank you...