Windows 10: Microsoft Fresh Paint won't install, error 0x80240013 Solved

Page 1 of 2 12 LastLast
  1.    20 Dec 2017 #1

    Microsoft Fresh Paint won't install, error 0x80240013


    Guys, I need your help. Thank you in advance. So, yesterday I noticed Fresh Paint icon looked somewhat corrupted, that is in place of the regular Click image for larger version. 

Name:	FreshIcon.png 
Views:	35 
Size:	1.3 KB 
ID:	168974, a yellow little square was displayed. I then proceeded to click on said corrupted icon, in order to run Fresh Paint, but it was to no avail. Tried multiple times, without success, as nothing opened. At this point decided to uninstall/remove Fresh Paint, and subsequently just reinstall it, to see if this procedure would do the trick, hopefully bringing the app back to full functionality. Uninstall was apparently successful. But when I ventured into Microsoft Store, numerous attempts at installing Fresh Paint resulted invariably in failure, as soon as it began downloading the package, with a 0x80240013 error code. As far as I know, this kind of error is linked primarily to the presence of duplicates in a list. Tried running Microsoft Troubleshooter, which supposedly resets the store and cleans/repairs cache and licenses, but that didn't work either. I always end up getting the following 0x80240013 error message

    Click image for larger version. 

Name:	Cattura107.JPG 
Views:	2 
Size:	42.3 KB 
ID:	168982

    Any suggestions? All help is greatly appreciated. Thank you everyone
    Last edited by Marco83; 20 Dec 2017 at 17:26.
      My ComputerSystem Spec

  2.    21 Dec 2017 #2

    Is there a way to completely remove/uninstall Fresh Paint other than the conventional procedure through Apps & Features, or Control Panel? Maybe the removal process has left some remnants behind, and these are preventing the new download and installation from completing successfully. Error 0x80240013 could be attributed to this behaviour, since it is usually found in conjunction with duplicates in a list (based on a quick Google Search). Thank you all for your help
      My ComputerSystem Spec

  3.    21 Dec 2017 #3

    Try following the steps in the link below to reinstall the app or all apps

    http://www.intowindows.com/how-to-re...in-windows-10/
      My ComputerSystem Spec

  4.    22 Dec 2017 #4

    Techjourney said: View Post
    Try following the steps in the link below to reinstall the app or all apps

    http://www.intowindows.com/how-to-re...in-windows-10/
    Thank you for your reply. The problem with this is that I executed the
    Code:
    Get-Appxpackage ĖAllusers
    command via PowerShell, but Fresh Paint wasn't anywhere to be found. So apparently Fresh Paint is not a preinstalled Windows 10 App (think they call them built-in apps), but I must have downloaded it subsequently. Given this, it seems the second part of the article would not help either, since it is aimed at restoring all apps that came already preinstalled in Windows 10
    Last edited by Marco83; 22 Dec 2017 at 08:09.
      My ComputerSystem Spec

  5.    22 Dec 2017 #5

    Marco83 said: View Post
    Is there a way to completely remove/uninstall Fresh Paint other than the conventional procedure through Apps & Features, or Control Panel? Maybe the removal process has left some remnants behind, and these are preventing the new download and installation from completing successfully. Error 0x80240013 could be attributed to this behaviour, since it is usually found in conjunction with duplicates in a list (based on a quick Google Search). Thank you all for your help
    Wondering whether anyone knows of a method as to fully remove Fresh Paint specifically, via PowerShell. Maybe there's also a way in order to install it offline, or again using PowerShell, without passing through the Store, which seems to detect some sort of duplicate as per 0x80240013 error
      My ComputerSystem Spec

  6.    22 Dec 2017 #6

    So, I created a new account. Logged into the new account and went to Store, to try and see once more if Fresh Paint might be installed, al least from the newly-created position. No success. Always the same error. As soon as it starts downloading error 0x80240013 comes up, and download with consequent installation gets interrupted. All other apps work just fine. Tried also to run Sfc and DISM, no errors found
    Last edited by Marco83; 22 Dec 2017 at 10:23.
      My ComputerSystem Spec

  7.    22 Dec 2017 #7

    Iím not sure if this will help but I had some problems on a pc with some native ms apps after they updated. Weather and news. The live tile had an exclamation mark and the apps wouldnít launch as a box came up saying something about corruption and telling me to repair/ reinstall via the store. Canít remember exactly the message but it was something like that. Trouble was doing repair didnít work as download stalled. Uninstalling and reinstalling didnít work as the same problem remained after. And the same corruption as present across all user accounts. I even did a complete repair install of windows and that didnít help.

    the fix - for me at least. Download ccleaner and go into tools. Find the offending app in the list (hopefully itíll show in here) and uninstall / remove it. Then go back into store and install it again. The apps functioned perfectly after this. Might be worth a try
      My ComputerSystem Spec

  •    22 Dec 2017 #8

    Would try reinstalling All apps then in Powershell follwing that link. It will also reinstall thr store components etc
      My ComputerSystem Spec


  • Posts : 2,626
    Windows 10x64 Home Version 1803 (Build 17134) .48
       22 Dec 2017 #9

    Have you tried Revo Uninstaller that brings up a list of everything on your computer,
    Scroll down see if fresh paint is listed, if it is tick it then click the uninstall mark, it will ask if you are sure you want it removed, click yes and you should find it will remove all traces of it from your computer.
    I have used it several times and has worked every time for me.
      My ComputerSystem Spec

  •    22 Dec 2017 #10

    Won't install here either, and I don't know why.

    Click image for larger version. 

Name:	000043.png 
Views:	1 
Size:	66.2 KB 
ID:	169285
      My ComputerSystem Spec


  •  
    Page 1 of 2 12 LastLast

    Related Threads
    New Microsoft Account on fresh install in User Accounts and Family Safety
    Hi guys. I am thinking of creating a new Microsoft account based on Outlook address when I come to update to Fall Creator's. I want to make Windows set to default settings which you don't get when you log into your current Microsoft account as...
    trying to install paint preview 3d but throws an error windows version 1607(os build 14931.1000) my regions set to united states 108048
    Fresh Paint Featured Activities in Software and Apps
    I love Fresh Paint, but I don't want the "Featured Activities" to appear on the right side of the screen. Is there a way to hide that panel?
    Fresh Paint Icons in Software and Apps
    Guys, I know this isn't earth shattering, but "Fresh Paint" is sweet! One thing, there is no icon descriptions. Can anyone tell me what this does?..Thank you, :) 33639
    Activation Error on Fresh install 0xc004f050 in Windows Updates and Activation
    Hi! I recently attempted upgrading to Windows 10 and the installation went without too much hassle, however at one course during the installation, there was a step that required to me enter my activation code. I entered it but the installer...
    Our Sites
    Site Links
    About Us
    Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

    © Designer Media Ltd
    All times are GMT -5. The time now is 12:57.
    Find Us