Windows 10: Windows 10 can't play media file by WMP and Edge Solved

  1.    30 Jul 2015 #1

    Windows 10 can't play media file by WMP and Edge

    Today I've just upgrade my PC to Windows 10, everything is alright except when I play media files(.mp3, mp4, wav,.....) by Windows Media Player, it starts to run slowly, and the sound is quite bad, I almost can't hear the sound, and the video is super lag, like watch video in low connection, I don't know why cause this, so please someone who know this please tell me how to fix it.

    If this cause by driver, can you give me a link to download it ?(I use driver provide by Microsoft and HP)

    Please note that I use win 8.1 driver for my Windows 10 PC because Hp still not public win 10 driver so far

    My product is Hp ProBook 650 G1, i often download driver from this site:

    p/s : If I play media files by 3rd party software (like PowerDVD, Itunes,...) the sound and video is normal, it only happen when I play Windows Media Player, and also, watching video by Edge is super lag, super bad sound, but Firefox ad chrome is normal
      My ComputerSystem Spec

  2.    31 Jul 2015 #2

    Somebody please help me solve this problem, please ?
    Last edited by phamthanhnhan; 15 May 2016 at 09:42.
      My ComputerSystem Spec

  3.    18 Sep 2015 #3

    Did you try using Microsoft Basic Display Adaptor?

    My experience is different though but happy to share with you what I did.
    My WMP and favorite Media Classic Player (MCP) didn't play video in Windows 10 but had no problem with sound.
    VLC and 5KPlayer played everything fine though but I missed my MCP.
    Frustration made me crazy and I uninstalled the proprietary driver (ATI Radeon adaptor 5000 series) from "Display adaptor" in "Device Manager". (I'm not an IT guy! )
    Windows replaced the driver with its own "Microsoft Basic Display Adaptor". Now the video is back!
    Not sure about audio. Maybe Microsoft's own audio driver helps too, well, just maybe. If you wanna try, do it one by one.
    This may not help but hope this will add one more choice in your list to success.
      My ComputerSystem Spec


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