Windows 10: Default Picture viewer not taking

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  1.    10 Dec 2017 #1

    Default Picture viewer not taking


    Hi

    I have set the Photos app as the default .JPG viewer but
    every time I click on a .jpg file I get the message
    "How do you want to open this file?"
    "Keep using this app"
    see attached pic.

    How do I stop this error, I have tried setting other viewers as default
    but the same thing happens.

    Any advice appreciated

    Regards

    Daniel
    Attached Thumbnails Attached Thumbnails Default_Error.jpg  
      My ComputerSystem Spec


  2. Posts : 27,292
    64-bit Windows 10 Pro build 17604
       10 Dec 2017 #2

    Hello Daniel,

    Just to verify, are you checking the "Always use this app to open .jpg files" box before clicking on OK to set it as default?

    If you are and still getting this message, then see if using Option 1 in the tutorial below to reset the default apps may stop this for you.

    Choose Default Apps in Windows 10 Apps Features Tutorials
      My ComputersSystem Spec

  3.    10 Dec 2017 #3

    Hi

    yes I did put a tick in the check box, almost every time.

    I have now done the reset thing and nothing has changed, I click on the
    file and get the message box and I do or do not put a tick in the box and
    I just get the same box up again and the Photos app does not show the file,
    even if I right click and select Open with Photos nothing happens.
    If I select PSP it shows.

    But I do not want to use PSP as it takes too long to open.

    Thing is, Photos is the MS default.

    Cheers

    Daniel
      My ComputerSystem Spec


  4. Posts : 27,292
    64-bit Windows 10 Pro build 17604
       10 Dec 2017 #4

    Odd. As a test, download and merge the .reg file for the listed jpg item in option 2 of the tutorial below to see if that may stop this for you.

    Restore Default File Type Associations in Windows 10 Customization Tutorials
      My ComputersSystem Spec

  5.    10 Dec 2017 #5

    Hi

    Thanks for your patience,

    I merged the jpg reg file and restarted, as the PC restarted there was a notification that an app had changed the default
    for a file type and it was changed back.

    Photos is still showing as the default but it is still not working with a double click or
    a double click or a Right click/Open

    Cheers

    Daniek
      My ComputerSystem Spec


  6. Posts : 27,292
    64-bit Windows 10 Pro build 17604
       10 Dec 2017 #6

    Since you got the "An app default was reset" type notification, you could test to see if using step 2 in the tutorial below may be able to stop this. If not, then step 3 will undo step 2.

    Fix An app default was reset Error in Windows 10 Apps Features Tutorials
      My ComputersSystem Spec

  7.    10 Dec 2017 #7

    Hi

    I have some new info that may point to the cause

    I am using Start10 and when I check on the shortcut to the Photo app

    I get this "D:\Program Files (x86)\Stardock\Start10\Launch.exe" /Microsoft.Windows.Photos_8wekyb3d8bbwe!App

    So I'm guessing there may be a conflict.

    Perhaps I should talk to the Start 10 help desk?

    Cheers

    Daniel
      My ComputerSystem Spec


  8. Posts : 27,292
    64-bit Windows 10 Pro build 17604
       10 Dec 2017 #8

    It does appear that Start 10 may have corrupted it. It wouldn't hurt to hear what they say.

    That, or something went wrong when you moved your Program Files folder to "D" from the default "C" drive.
      My ComputersSystem Spec

  9.    10 Dec 2017 #9

    Hi

    I'll contact them, BTW I did not "move" the programs folder, all my programs were installed on D,
    I Keep C for OS as it is a SSD and only 260 GB.

    Cheers

    Daniel
      My ComputerSystem Spec

  10.    14 Dec 2017 #10

    Hi

    I completely purged Start10 from my PC, using their Purge file and then having Revo Uninstal clean up the leftovers.

    But I still get the same result.

    Cheers

    Daniel
      My ComputerSystem Spec


 
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