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  1. Thread: OK to Remove Duplicate Files? by ALN
    Forum: General Support
    Replies 7 Views 1,290

    Thanks Guys for your quick and professional...

    Thanks Guys for your quick and professional replys. I will hold off for 10 days (just recently updated to 1903) to see if windows.old goes away.
  2. Thread: OK to Remove Duplicate Files? by ALN
    Forum: General Support
    Replies 7 Views 1,290

    OK to Remove Duplicate Files?

    I used CCleaner to identify duplicate files on my Win10 system. It came up with 100s of them, but what I noticed is each duplicate is in a separate folder - appears in all cases, one of the folders...
  3. Thread: Black Screen After Latest Update by ALN
    Forum: Installation and Upgrade
    Replies 2 Views 361

    Solved All is well now. It wasn't a GPU driver issue; I...

    All is well now. It wasn't a GPU driver issue; I didn't have to restor from my backup; I didn't have to do a clean Win install. I simply shut it down and started it up again. Took a little longer to...
  4. Thread: Black Screen After Latest Update by ALN
    Forum: Installation and Upgrade
    Replies 2 Views 361

    Solved Black Screen After Latest Update

    I started the update to my Win10 Pro last night. The screen said it will take a long time (my words), so I went to bed expecting the latest to be fully installed and ready to go this morning....
  5. Replies 5 Views 627

    Solved How is it that you're on 1809 17763.437, and I'm...

    How is it that you're on 1809 17763.437, and I'm only on 1803 17134.706 , and, when I check for updates, it says I'm up to date?
  6. Replies 5 Views 627

    Solved Edge is correct - my bad

    Edge is correct - my bad
  7. Replies 5 Views 627

    Solved Why Does my Default App Revert Back to MS Default?

    I changed my .pdf default to PDFComplete, and it reverts back to IE often. My guess is it happens every time MS does an update to my Win10 Pro (v 1803 Build 17134.706). Any thoughts on how to prevent...
  8. Thread: System Restore Points Missing by ALN
    Forum: Backup and Restore
    Replies 4 Views 1,645

    Solved Thanks for the info Ken. Will check it out.

    Thanks for the info Ken. Will check it out.
  9. Thread: System Restore Points Missing by ALN
    Forum: Backup and Restore
    Replies 4 Views 1,645

    Solved Yep. 1803 was installed May 22. That explains it....

    Yep. 1803 was installed May 22. That explains it. I do run CCleaner from time to time. but don't believe it removes Restore Points. Do you know for sure?

    Thanks for your quick reply!
    Al
  10. Thread: System Restore Points Missing by ALN
    Forum: Backup and Restore
    Replies 4 Views 1,645

    Solved System Restore Points Missing

    I was thinking about restoring my hard drive to an earlier configuration to see if that would correct an issue I'm having with one of my applications. But when I opened the System Restore window, I...
  11. Thread: How do I remove quarantined threats by ALN
    Forum: AntiVirus, Firewalls and System Security
    Replies 21 Views 10,926

    Guess that what makes life interesting. Thanks...

    Guess that what makes life interesting. Thanks for your input - I learned something new!
  12. Thread: How do I remove quarantined threats by ALN
    Forum: AntiVirus, Firewalls and System Security
    Replies 21 Views 10,926

    Thanks MeAndMyComputer for the link. Very well...

    Thanks MeAndMyComputer for the link. Very well written and easy to follow. My system is set at "Not configured." I elected not to change it at this time because there seems to be conflicting...
  13. Thread: How do I remove quarantined threats by ALN
    Forum: AntiVirus, Firewalls and System Security
    Replies 21 Views 10,926

    Already tried that - No Remove button anyplace....

    Already tried that - No Remove button anyplace. BUT...
    Just went back to try individually removing the Test file (Previously only tried it on the Trojans). Now the History page shows only the EICAR...
  14. Thread: How do I remove quarantined threats by ALN
    Forum: AntiVirus, Firewalls and System Security
    Replies 21 Views 10,926

    OK Bree. I ran the EICAR test file, and Defender...

    OK Bree. I ran the EICAR test file, and Defender intercepted it immediately. Guess it's working as designed. It shows up as being quarantined, but still no option to Remove from quarantine. So your...
  15. Thread: How do I remove quarantined threats by ALN
    Forum: AntiVirus, Firewalls and System Security
    Replies 21 Views 10,926

    Since Defender did it's job by identifying and...

    Since Defender did it's job by identifying and quarantined the threat, what will I gain by testing it as you suggest?
  16. Thread: How do I remove quarantined threats by ALN
    Forum: AntiVirus, Firewalls and System Security
    Replies 21 Views 10,926

    Thanks for your suggestion zbook. I ran it, and...

    Thanks for your suggestion zbook. I ran it, and got "No malicious software found". My uneducated guess is that the tool does not look in the area where it is already quarantined. Might that be...
  17. Thread: How do I remove quarantined threats by ALN
    Forum: AntiVirus, Firewalls and System Security
    Replies 21 Views 10,926

    The attached images show what I see in Win 10 Pro...

    The attached images show what I see in Win 10 Pro v1803 build 17134.48. Wish I knew how to insert the images in between text like Bree did, but I do not, so simply attaching them - they are in proper...
  18. Thread: How do I remove quarantined threats by ALN
    Forum: AntiVirus, Firewalls and System Security
    Replies 21 Views 10,926

    How do I remove quarantined threats

    A bit more detail:
    When I select anyone of the 3 Trojans, and then click on See Details, I get the attached page. While there is a statement that recommends it be removed now, there is no button ...
  19. Thread: How do I remove quarantined threats by ALN
    Forum: AntiVirus, Firewalls and System Security
    Replies 21 Views 10,926

    Thanks for your quick reply, and the link....

    Thanks for your quick reply, and the link. Unfortunately, it looks like the instructions at that link do not apply to my version Defender. It says:
    1: Open Windows Defender Security Center from the...
  20. Thread: How do I remove quarantined threats by ALN
    Forum: AntiVirus, Firewalls and System Security
    Replies 21 Views 10,926

    How do I remove quarantined threats

    Windows Defender did what it is designed to do - quarantined a Trojan. Now I would like to remove it from quarantine. How do I do that? I know Windows says it will removed periodically, but I do not...
  21. Thread: How to Bypass Login Password by ALN
    Forum: User Accounts and Family Safety
    Replies 14 Views 2,254

    SO does that mean there is no way to bypass the...

    SO does that mean there is no way to bypass the password when switching from one account to the other?
  22. Thread: How to Bypass Login Password by ALN
    Forum: User Accounts and Family Safety
    Replies 14 Views 2,254

    as for Grace Period - 2 questions: One of the...

    as for Grace Period - 2 questions:
    One of the directions is:
    click/tap on New, click/tap on DWORD (32-bit) Value, type ScreenSaverGracePeriod for the name, and press Enter.
    I have a 64-bit...
  23. Thread: How to Bypass Login Password by ALN
    Forum: User Accounts and Family Safety
    Replies 14 Views 2,254

    Thanks for your reply Nigel. I already have...

    Thanks for your reply Nigel. I already have option set to Never.
  24. Thread: How to Bypass Login Password by ALN
    Forum: User Accounts and Family Safety
    Replies 14 Views 2,254

    Actually, this is how I switch back to my...

    Actually, this is how I switch back to my account. Turns out that I actually do not log out (My bad). When I'm in another account and I open this drop down, I see my account with a comment saying I'm...
  25. Thread: How to Bypass Login Password by ALN
    Forum: User Accounts and Family Safety
    Replies 14 Views 2,254

    I log out because there is another User Account...

    I log out because there is another User Account that use the PC interchangeably with me. (The other account does not require a password to log in, but it migh tbe a local account without a password...
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