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  1. Replies 9 Views 175

    What process did you use to do the fresh install?...

    What process did you use to do the fresh install?
    Since you cannot boot into Windows, try HP's pre-boot diagnostics and see what it reports.
    Upon startup, press & hold or keep tapping ESC or...
  2. Replies 62 Views 1,745

    This is the service manual for your Dell computer...

    This is the service manual for your Dell computer
    https://downloads.dell.com/manuals/all-products/esuprt_desktop/esuprt_inspiron_desktop/inspiron-560s_service%20manual_en-us.pdf
    Go to page 18 & 19:...
  3. Replies 62 Views 1,745

    Windows 10 October 2018 Update rollout now paused...

    Windows 10 October 2018 Update rollout now paused
    Windows 10 October 2018 Update rollout now paused - Windows 10 Forums
    --- That is for version 1809

    Please run winver so we'll know what...
  4. Replies 62 Views 1,745

    This is the hard drive I installed on my Dell...

    This is the hard drive I installed on my Dell Inspiron 580
    ST1000DM010-2EP102 1TB 7200 RPM
    Here is one on Amazon's site
    Amazon.com: Seagate 1TB BarraCuda SATA 6Gb/s 32MB Cache 3.5-Inch Internal...
  5. Replies 62 Views 1,745

    You mention the "1809 update" in post #45. Is it...

    You mention the "1809 update" in post #45.
    Is it possible to revert back to 1803?
  6. Replies 62 Views 1,745

    Well I couldn't stop thinking out loud myself...

    Well I couldn't stop thinking out loud myself especially since you know the Windows 7 activation key.
    I haven't run this process but it looks good to: review it and see what you think about trying...
  7. Replies 62 Views 1,745

    Adela, since you like to think out loud that's a...

    Adela, since you like to think out loud that's a good thing.

    You could run Dell's built in pre-boot diagnostics. Upon startup, press F12 repeatedly or hold the key in immediately: you will see F12...
  8. Replies 62 Views 1,745

    Thanks Bree. What's interesting is that in...

    Thanks Bree. What's interesting is that in researching what Core means, I haven't seen it means Home but that's ok because now I know.
    I didn't buy my Dell Inspiron 580 new, I got it for free from a...
  9. Replies 62 Views 1,745

    Thank you for this 209192 Windows Core...

    Thank you for this
    209192

    Windows Core edition
    --- My Dell Inspiron 580 reads the same.
    --- I'm not familiar with that as I would have expected Windows 10 Home since the original OS was Windows...
  10. Replies 62 Views 1,745

    When you speak with the Microsoft technician, you...

    When you speak with the Microsoft technician, you might want to show him/her the comment included in that article.

    On the 1803 version, it's the latest version I would trust at this time. 1809 has...
  11. Replies 62 Views 1,745

    The way my sample shows isn't likely. I moved it...

    The way my sample shows isn't likely. I moved it together so you could see the command & result together easier. Here is the original result
    209181
  12. Replies 62 Views 1,745

    When you bring the computer to the Microsoft...

    When you bring the computer to the Microsoft store, point out the following items along with the information you already have.

    In post #5, Mooly mentions ďThere may well be a sticker on the PC...
  13. Replies 62 Views 1,745

    On those phone numbers, you will have to go...

    On those phone numbers, you will have to go through a menu, but you will get to a live person.
    You might want to consider another thread for your Lenovo laptop.
  14. Replies 62 Views 1,745

    I have used these phone numbers when I helped...

    I have used these phone numbers when I helped some of my friends
    Customer service: 800-936-5700 Microsoft 800-642-7676
    --- I believe the customer service number led me to the correct department but...
  15. Replies 62 Views 1,745

    You might find this article interesting and you...

    You might find this article interesting and you can access the Virtual Agent from here also.
    Why can't I activate Windows?
    https://support.microsoft.com/en-us/help/10751/windows-why-activate
    ...
  16. Replies 62 Views 1,745

    Hello Adele It would be good to identify your...

    Hello Adele It would be good to identify your computers

    Computer #1: Dell: Please post the model including the Service Tag
    --- If you are able to go on-line, contact Microsoft to access their...
  17. Replies 62 Views 1,745

    Adela I just did an experiment on recovering my...

    Adela I just did an experiment on recovering my data as if I had a problem with my PC.
    --- Unfortunately though don't be surprised if your data is missing due to whatever has happened to your...
  18. Replies 62 Views 1,745

    It sounds to me like you would like to know how...

    It sounds to me like you would like to know how to remove the HDD.
    Go to Dell support website.
    Click on Detect PC.
    Click on manuals and documents.
    Select the service guide for your model.
    --- In...
  19. Replies 31 Views 1,247

    Sticky: Thanks Compumind. I have used that Clean install...

    Thanks Compumind. I have used that Clean install process quite a few times and it works great.
    When I was in the working world, I never got any computer training so I got used to using documentation...
  20. Replies 31 Views 1,247

    Sticky: I'm not one of the vast majority but I have...

    I'm not one of the vast majority but I have re-installed Windows for family and friends.
    --- I haven't seen the issue mentioned yet
    --- It's nice to know things but is there a tutorial, website or...
  21. Replies 62 Views 1,745

    Can someone enlighten me on troubleshooting an...

    Can someone enlighten me on troubleshooting an installed OS by installing that HDD into another computer with a different motherboard?
    --- Is that a realistic troubleshooting/fixing procedure?
    ...
  22. Thread: Help: Password Not Recognized!!! by MeAndMyComputer
    Forum: User Accounts and Family Safety
    Replies 31 Views 1,275

    The Windows Activation nag message is common on...

    The Windows Activation nag message is common on an inactivated system eventually.

    I guess Iím missing a few more things so I need some clarification.
    I was under the impression you couldnít log...
  23. Thread: Help: Password Not Recognized!!! by MeAndMyComputer
    Forum: User Accounts and Family Safety
    Replies 31 Views 1,275

    Review this article. I’m not an insider so I’m...

    Review this article. I’m not an insider so I’m not familiar with what all of that article mentions.
    Windows 10 Preview Product Key
    Windows 10 Preview Product Key

    Somehow, I suspect you were able...
  24. Thread: Help: Password Not Recognized!!! by MeAndMyComputer
    Forum: User Accounts and Family Safety
    Replies 31 Views 1,275

    Please jog my memory You have a Microsoft...

    Please jog my memory
    You have a Microsoft account and the password ended up not working.
    --- You were also using a PIN before but now the PIN option has disappeared
    --- Now the Microsoft account...
  25. Thread: Help: Password Not Recognized!!! by MeAndMyComputer
    Forum: User Accounts and Family Safety
    Replies 31 Views 1,275

    Thank you for your answers. Letís concentrate...

    Thank you for your answers.
    Letís concentrate only on the Dell Optiplex 745.
    I believe Ken has the better approach to get the computer back in working order.
    Microsoft reports you donít have a...
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