Might not be the memory which tends to cause crashes if at fault. Suggest you remove the laptop battery for a couple of minutes and / or try to boot into safe mode.

Also use Autoruns to check what third party stuff is loading and disable inessential items https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

Installing a SSD will greatly improve...

The heidoc.net tool is handy for finding outdated versions of Windows Microsoft Windows and Office ISO Download Tool
All for free!

That's probably why. Should have used Redploy to New hardware in Reflect. I noticed Windows Update installed driver Intel HDC 17.9.6.1019 which appears to be disk driver shortly after the first...

I'm updating a friend's Dell Inspiron 5770. I replaced the 128 GB M2 SATA SSD with a Crucial P5 Plus 500GB PCIe M.2 2280SS SSD. Before replacing the card I checked the system was functioning...

I am so thrilled

Oh dear. I missed the post where it was said he already had a digital licence. All he needed was a £5 flash drive and a free download from MS! It's a great example of parting fools from their money.

Why bother posting if you are determined to ignore all the advice how to save tidy sum? At least my Microsoft shares have been boosted by your purchase :-)

That's what I did 2 years ago for £5!

I installed the new Drive which was found after changing the BIOS setting from RAID to AHCI. Oddly the old drive wasn't found unless that was set to RAID. Recovered from the Reflect image. Initially...

I always look at the 'professional' ranges like HP ProBook and Dell Latitude. These are built to a better standard, have better support and are generally supplied with W10 Pro for about the same...

Ouch. I'm mystified why you paid so much when there are far cheaper options as advised.

Thanks. This is a friend's laptop so relatively unfamiliar to me. I've had the back off and there is just one M2 slot occupied by the Liteon M2 SATA SSD to be replaced with the Crucial M2 nvme SSD....

At least the BIOS shows there is an unoccupied M2 PCIe SSD slot so I am hopeful all will be OK. I suspect we are making a simple problem complicated.
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Here are the screens for the three root ports shown.
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Note I am swapping out a LITEON CV8-8E128-11 SATA 128GB in the M2 slot for the Crucial P5 Plus 500GB PCIe M.2 2280SS mentioned above. Those ports are all PCie 3.0. However I'm now concerned they all ...

I can only see a BIOS entry to enable / disable ports SATA 0, SATA 1, SATA 2, SATA 3 and M.2 PCIe SSD-0. All are currently enabled. I'm assuming I just swap out the old SSD, insert the new one and it...

I just had the same issue trying to enable Core Isolation in friends laptop. I just disabled PxHlpa64.sys in Autoruns and renamed PxHlpa64.sys in windows\system\32\drivers.

I wish I knew what...

Well it shows as compatible on the Crucial configurator and Dell specification:
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Not if you insert a dodgy external drive

He has a SATA SSD via the M2 interface. I bought a Crucial P5 Plus 500GB PCIe M.2 2280SS Gaming SSD based on price / performance for £59 Crucial P5 Plus 500GB PCIe M.2 2280SS Gaming SSD |...

Update - I uninstalled all the Dell bloatware and disabled various non-essential third party stuff loading using Autoruns and so far it has run a benchmark program I'm using as a soak test for half a...

Yes, many printers won't work after significant use when the waste ink pad is saturated

Yes, marked solved as post 5. Lateral thinking sorted it!

I'm upgrading a friend's Dell Inspiron 5770 laptop which has a small 128GB SSD. What PCIe M2 SSD do people recommend these days size 500GB - 1TB? He is only doing routine office work and web...