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  1. Thread: unable to boot.. any possible help ?? by Jim8080
    Forum: General Support
    Replies 12 Views 2,960

    If you are running UEFI but are more familiar...

    If you are running UEFI but are more familiar with MBR/BIOS, a different approach is required. My post at...
  2. Thread: Office 365 and 2016 by Jim8080
    Forum: Microsoft Office and 365
    Replies 6 Views 449

    Ken: I briefly searched for a similar repair...

    Ken:
    I briefly searched for a similar repair tool for Office Home and Student with no luck, so assume it is only available for Office 365.

    I did not try the first link, and thought it covered...
  3. Thread: Office 365 and 2016 by Jim8080
    Forum: Microsoft Office and 365
    Replies 6 Views 449

    Hi Ken Regarding repairs, I could not find the...

    Hi Ken
    Regarding repairs, I could not find the site I was thinking about, but the following links cover the topic:

    Downloading the tool:
    ...
  4. Thread: Office 365 and 2016 by Jim8080
    Forum: Microsoft Office and 365
    Replies 6 Views 449

    Office 365 and 2016

    My old computer had a serious failure, and I purchased a new Dell i3670, which included a one month trial subscription of Office 365. I purchased a card called Office 365 Personal for about $70...
  5. Replies 7 Views 2,885

    I want to backup my computer by creating an image...

    I want to backup my computer by creating an image file using EraseUs or Macrum and be able use it to restore in the future, if needed. I'm sure there is a tutorial on this topic in the Tutorials,...
  6. Replies 7 Views 2,885

    Cannot boot from a bootable flash drive when using Win10 with UEFI

    Iím using a Dell i3670 purchased new a few months ago. Win10 and EUFI are factory installed. The computer runs fine.

    How can I boot/restore using an image file on a flash
    drive?

    With...
  7. Replies 4 Views 580

    Solved Computer will not start, how do I boot from a flash drive?

    I have a new Dell i3670 with win10 and UEFI. There seems to be no method of booting from a flash drive containing an image file connected to a USB port if I have major problems and the computer will...
  8. Thread: Using Macrum Reflect with UEFI by Jim8080
    Forum: Backup and Restore
    Replies 8 Views 915

    Using Macrum Reflect with UEFI

    I downloaded Macrum Reflect Free a few months ago, made a boot disk, and it booted on my old BIOS/MBR computer with no problems. The computer failed, and I purchased a new Dell i3670 with UEFI. ...
  9. Replies 7 Views 624

    missed something- If security is the issue, what...

    missed something- If security is the issue, what should I do?
  10. Replies 7 Views 624

    I guess I was not clear. I have Microsoft office...

    I guess I was not clear. I have Microsoft office 97-2002 installed on a hard drive that uses windows10. The computer the drive is normally connected to has severe problems, and I would like to copy...
  11. Replies 7 Views 624

    Access data files from bootable drive in external enclosure

    How do I access Word documents on a bootable drive in an external drive enclosure? I'm using both win7 and win10.
    Jim
  12. Thread: Erratic Complete Startup on New Win10 Install by Jim8080
    Forum: Performance & Maintenance
    Replies 3 Views 443

    Setup, at least in Dell, allows you to select a...

    Setup, at least in Dell, allows you to select a drive (or more, if you specify) to use at startup.). I look at it as a switch. My problems usually occur so infrequently, I would need record many...
  13. Thread: Erratic Complete Startup on New Win10 Install by Jim8080
    Forum: Performance & Maintenance
    Replies 3 Views 443

    Erratic Complete Startup on New Win10 Install

    My current win10 install on a Dell T3500 was becoming slow,
    with noticeable time needed to switch to an open Microsoft Word document after
    viewing Firefox, oddball activities with some appís, etc....
  14. Replies 3 Views 528

    I did not specify any drivers to be installed...

    I did not specify any drivers to be installed when I ran the win10 reinstall on my Dell T3500. Letters were large and layout was crude, but my video card drivers were automatically installed a few...
  15. Replies 3 Views 528

    Windows Startup Sometimes Stalls at Black Screen with Blue Window

    Starting windows is intermittent; sometimes I have a normal start, and other times it hangs at the screen with the black background, blue window, and the rotating dots. The dots seem to rotate...
  16. Replies 5 Views 549

    Solved After I was returned to the first step, I checked...

    After I was returned to the first step, I checked carefully, and was able to close the window and leave setup (with warnings about not completing the setup). I had removed the bootable flash drive,...
  17. Replies 5 Views 549

    Solved I don't recall a step that asks about booting,...

    I don't recall a step that asks about booting, but l had left the bootable ISO flash drive in the usb port.
    I didn't expect the computer to reboot until I went through the Cortana questions, etc.,...
  18. Replies 5 Views 549

    Solved Clean win10 Reinstall with MBR: where should I reinstall?

    I'm attempting to make a clean win10 install on a drive that works but has a serious problem with the hard drive running continuously. I have a MBR setup. I'm closely following the Win 10 Clean...
  19. Replies 1 Views 381

    How do I Install win10 on a hard drive using a bootable flash drive?

    I downloaded the Media Creation tool and used it and Rufus to create a bootable flash drive.

    I'm ready to use the flash drive for a clean install. There's a tutorial covering this topic - I read...
  20. Thread: Fresh Install or Reset PC? by Jim8080
    Forum: Installation and Upgrade
    Replies 8 Views 608

    Interesting link, and have two questions: ...

    Interesting link, and have two questions:

    Step 12 of the installation data says:
    If you want to have (recommended) the 450 MB (UEFI-GPT) or 500 MB (Legacy BIOS-MBR) System Reserved partition in...
  21. Replies 3 Views 438

    Problems reinstalling windows keeping existing data Win10

    I attempted to reinstall Windows with the option to keep the existing setup, but that choice didn't really work

    Here's what happened:

    A problem occurred during a Windows update, and I...
  22. Thread: Lost my default user account by Jim8080
    Forum: User Accounts and Family Safety
    Replies 0 Views 328

    Lost my default user account

    My default user account is not listed during startup; only the Guest account called Windows User is available.

    Earlier, I was trying to find my Microsoft account, but don't think I was successful....
  23. Replies 6 Views 973

    Thanks for the tip on Libre Office. I'll check...

    Thanks for the tip on Libre Office. I'll check it further.
    I purchased Office 2010 years ago, and installed it on my notebook. Word 2010 initially turned me off, with the ribbon and many...
  24. Replies 6 Views 973

    Thanks, Ken and the first person who answered me....

    Thanks, Ken and the first person who answered me. I cannot find the original answer, and think I was moved from General Support to this forum, Microsoft Office and 365, and lost the thread.

    My...
  25. Replies 6 Views 973

    Cannot view contents or change Word 2003 normal.dot file

    I'm running win10 Pro on two Dell T3500's

    I use Word 2003 and have some minor problems which I hope will be fixed by renaming my normal.doc and restarting Word so I have the default setup. Word...
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