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  1. Thread: Does Windows save BSOD reports on the affected PC? by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 11 Views 2,345

    Please visit Windows Update and check to be sure...

    Please visit Windows Update and check to be sure that you have ALL available Windows Updates.

    Your BIOS version SOX5810J.86A.4598.2009.1211.1321 dates from 11/12/2009
    Please visit the Intel...
  2. Thread: Dpc watchdog violation hal.dll ntoskrnl.exe by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 3 Views 1,435

    Although the error that you cite is most often...

    Although the error that you cite is most often associated with a hardware problem - the fact that 6 computers suffer from the same problem at the same time means hardware problems are unlikely.
    ...
  3. Thread: GSOD when plug in USB device using FTDI drivers by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 8 Views 1,040

    It is essential to keep Insider builds updated. ...

    It is essential to keep Insider builds updated. Be sure to visit Windows Update daily.
    What USB device is this? Manufacturer's name and model number will be helpful.

    No memory dumps in the...
  4. Thread: Random & infrequent BSOD by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 80 Views 286,218

    The 0 byte file is simply that Windows tried to...

    The 0 byte file is simply that Windows tried to save a memory dump - but it wasn't able to for some reason.
    How about the memory dump located at C:\Windows\MEMORY.DMP?
    - What date is it?
    - What...
  5. Thread: GSOD when plug in USB device using FTDI drivers by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 8 Views 1,040

    Posting Instructions: BSOD - Posting Instructions...

    Posting Instructions: BSOD - Posting Instructions

    As zbook states - submit feedback to Insider Hub. It's the only way that this'll be fixed if it's an Insider build issue.

    We can work on...
  6. Thread: Random Restarts by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 9 Views 14,874

    Same basic pattern in the logfile - without the...

    Same basic pattern in the logfile - without the Brother stuff, and with an error in dump file creation (but no note of the BSOD error or it's code).

    What were the temps when it restarted during...
  7. Thread: Random & infrequent BSOD by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 80 Views 286,218

    When you formatted and reinstalled Windows - did...

    When you formatted and reinstalled Windows - did you install any 3rd party software?
    If so, what (to the best of your recall)?

    Don't run Disk Cleanup while we're troubleshooting. It may delete...
  8. Thread: Random Restarts by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 9 Views 14,874

    Note the first Critical event - it's telling you...

    Note the first Critical event - it's telling you that the system was shutdown.
    So, this is after the restart.

    The error right below it tells us that the system shut down at 9:22
    IMO the times in...
  9. Thread: Random Restarts by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 9 Views 14,874

    Please do this immediately after the next random...

    Please do this immediately after the next random restart (that'll make it easier to pin down the events around the time of the error):

    This will provide us with a sortable summary of all Warnings,...
  10. Thread: Random Crashes... by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 6 Views 1,875

    If you can't get newer drivers, then I'd have to...

    If you can't get newer drivers, then I'd have to suspect that the system just isn't compatible w/Windows 10 - despite Asus offering some drivers for W10 on this board.
    If that's the case, you'll...
  11. Thread: Random Crashes... by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 6 Views 1,875

    BIOS/UEFI version 4701 dates from 2014 Please...

    BIOS/UEFI version 4701 dates from 2014
    Please visit the Asus support site for your motherboard and see:
    - if there is an updated, stable BIOS/UEFI available. If so, please update to it.
    - check...
  12. Thread: Does Windows save BSOD reports on the affected PC? by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 11 Views 2,345

    We'll be here when you're ready. If you have any...

    We'll be here when you're ready.
    If you have any questions about what we do - feel free to ask.
  13. Replies 19 Views 6,655

    If the GPU test restarted the system, then the...

    If the GPU test restarted the system, then the GPU imay be damaged.
    Combined with the previous test results, it's very likely that the GPU is damaged.
    As it appears you're using the integrated Vega...
  14. Thread: 10 BSOD in 24 hours by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 72 Views 11,700

    Sorry, my mistake :( Nvidia link: Download...

    Sorry, my mistake :(
    Nvidia link: Download Drivers | NVIDIA
  15. Thread: Does Windows save BSOD reports on the affected PC? by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 11 Views 2,345

    In addition to the excellent suggestions above,...

    In addition to the excellent suggestions above, BSOD's can (but don't always) save different reports. It depends on a bunch of different things (is it hardware or software, does it occur too ealry...
  16. Replies 6 Views 11,814

    Great work! Thanks for letting us know.

    Great work!
    Thanks for letting us know.
  17. Replies 19 Views 6,655

    Thanks zbook! The system won't let me thank you...

    Thanks zbook! The system won't let me thank you again until I thank someone else!
  18. Replies 6 Views 11,814

    I'm not familiar with these logs, but here's my...

    I'm not familiar with these logs, but here's my best guess:
    - the first log shows that suspended services may not have been stopped.
    - the zipped lolder has a lot of logs, but I can't seem to...
  19. Replies 19 Views 6,655

    As you've stated, your BIOS/UEFI version 3.70 is...

    As you've stated, your BIOS/UEFI version 3.70 is the latest available for your motherboard.

    Please ensure that you have checked Windows Update manually and ensure that you have ALL available...
  20. Thread: Im having lots of BSOD while playing Rainbow six by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 3 Views 938

    Please check for Windows Updates manually - in...

    Please check for Windows Updates manually - in order to ensure that you have ALL availalbe updates.

    Your BIOS/UEFI version 1301 dates from March of 2018.
    Please check the Asus support website for...
  21. Thread: 10 BSOD in 24 hours by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 72 Views 11,700

    It's most likely a video issue causing this...

    It's most likely a video issue causing this problem (I say this because of the nVidia video driver in the stack text (nvlddmkm)

    Start by doing a clean install of the video drivers;
    - perform an...
  22. Thread: BSOD when use 2 stick of RAM by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 12 Views 10,322

    Probably should install the AMD RAID - as the...

    Probably should install the AMD RAID - as the motherboard is equipped for it ( ASRock > B450M-HDV )

    Once all of the installations are done, run the system with 2 sticks of RAM until it crashes....
  23. Thread: BSOD when use 2 stick of RAM by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 12 Views 10,322

    Is it just one of the sticks that causes the BSOD...

    Is it just one of the sticks that causes the BSOD - or can it be either one?
    In most cases, this is due to a bad stick of RAM - but that's not the only possibility.
    For example, it can be a problem...
  24. Thread: Weird PC lockups by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 10 Views 1,547

    Yes, IMO the GPU is the critical factor in the...

    Yes, IMO the GPU is the critical factor in the problems that you describe (because of the video stuff that I mentioned in my previous post).

    Acronis release dates (such as Acronis 2018) aren't the...
  25. Thread: WHEA Uncorrectable Error among others by jdc1
    Forum: BSOD Crashes and Debugging
    Replies 14 Views 2,817

    Actually, it makes things a bit uncertain. If...

    Actually, it makes things a bit uncertain.
    If you only fail the Blend test, we assume it's the RAM
    If you only fail the Small FFT's, we assume it's the CPU cache
    If both happen, but the Small...
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