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Type: Posts; User: MrWhoopee

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  1. Replies 32 Views 232,062

    Increasing the number of cores in the VM solved...

    Increasing the number of cores in the VM solved this problem for me. The installation proceeds normally.
  2. Replies 12 Views 2,167

    Have you tried an uninstaller like Revo or Geek...

    Have you tried an uninstaller like Revo or Geek Uninstaller?
  3. Replies 12 Views 2,167

    I have a rule. If a program won't identify...

    I have a rule. If a program won't identify itself, it goes. If you've got nothing to hide, then why are you hiding it?
  4. Thread: Windows securiy Phone scam by MrWhoopee
    Forum: AntiVirus, Firewalls and System Security
    Replies 12 Views 2,318

    I had a client who fell for the call and paid...

    I had a client who fell for the call and paid them $200 for 3 years of support. Two days later they called back, saying that they wouldn't be able to support her machine because it was too old. They...
  5. Thread: capt.com (should be .con) SCAM Beware by MrWhoopee
    Forum: AntiVirus, Firewalls and System Security
    Replies 8 Views 3,771

    That's the advice I give to all my clients. Here...

    That's the advice I give to all my clients. Here in the U.S., most banks will make it right in the case of a debit card being compromised, but you're broke until that happens. By law, you are only...
  6. Replies 23 Views 4,437

    I've had some strange networking problems...

    I've had some strange networking problems resolved by disabling IPV6. Still can't explain why.
  7. Thread: Update hell & goodbye MS by MrWhoopee
    Forum: Windows Updates and Activation
    Replies 25 Views 4,651

    After dealing with multiple update FUs on...

    After dealing with multiple update FUs on client's computers, I disabled the Windows Update Service on my machine. When I want to update, I'll turn it on. I prefer to let others Beta test the latest...
  8. Thread: No Internet after Win 10 update by MrWhoopee
    Forum: Network and Sharing
    Replies 12 Views 3,509

    I recently encountered this problem on a client's...

    I recently encountered this problem on a client's computer after an update. TCP/IP stack reset did the trick.

    Reset TCP/IP or Internet Protocol in Windows 10/8/7
  9. Replies 68 Views 5,721

    I'll add my 2 cents. I receive my computers as...

    I'll add my 2 cents. I receive my computers as hand-me-downs from clients when they buy new. I haven't bought a computer in over 20 years. I currently have (and use) four laptops, all Dells. I just...
  10. Replies 4 Views 5,359

    Check "Wake Timers": Open Control Panel click...

    Check "Wake Timers":

    Open Control Panel
    click Power Options
    click Change Plan Settings (for whichever power plan is selected)
    click Change Advanced Power Settings
    Press + next to Sleep
    Press...
  11. Replies 27 Views 35,372

    I've had 2 calls for this issue in the last 3...

    I've had 2 calls for this issue in the last 3 days. Has M$ been "fixing" Windows 10 again? TCP/IP stack reset resolved the problem.



    To open a command prompt, type cmd in the search box
    At...
  12. Replies 2 Views 924

    Unwanted Windows 10 Upgrade - I Thought We Were Done With This

    I just had a call from a client who awoke in the middle of the night to see mysterious activity on his computer. In the morning, VOILA!, he had been "upgraded" to Windows 10! This at the end of...
  13. Replies 19 Views 6,460

    Yes, unfortunately it looks like hardware. Since...

    Yes, unfortunately it looks like hardware. Since the projector doesn't work either (assuming you have tried FN+F5 to switch from lcd to external), it appears that the video adapter has failed. :cry:...
  14. Replies 19 Views 6,460

    You didn't mention if you get the Toshiba splash...

    You didn't mention if you get the Toshiba splash screen on startup. If you do, it's not a hardware issue.

    edit: I was reading here
    TOSHIBA Satellite C660-2C3: Cannot enter BIOS - TOSHIBA FORUM...
  15. Replies 15 Views 11,833

    I am hearing of at least 2 cases per day of...

    I am hearing of at least 2 cases per day of unintended, unwanted upgrades from my clients. These are people who do not want it, have declined prompts to upgrade and would not even know how to get to...
  16. Replies 19 Views 6,460

    This is how I resolved a similar problem. My...

    This is how I resolved a similar problem.

    My client experienced an unintentional upgrade to 10 (seems quite common) and booted up to a black screen with arrow cursor. I was able to bring up the...
  17. Thread: Windows 10 killed my $3600 custom PC by MrWhoopee
    Forum: General Support
    Replies 31 Views 5,547

    The OP seems to have checked out, but I wanted to...

    The OP seems to have checked out, but I wanted to describe for others how I was able to deal with this issue.

    The client experienced an unintentional upgrade to 10 (seems quite common) and...
  18. Replies 14 Views 42,268

    I am only an egg, so please don't shoot me. It...

    I am only an egg, so please don't shoot me. It seems that this issue is limited to machines that have been upgraded to Win 10. Have you tried doing a clean install of 10 after the upgrade (to secure...
  19. Replies 6 Views 1,622

    Google is your friend: Solved Fix for windows 10...

    Google is your friend:
    Solved Fix for windows 10 booting to a black screen - Windows 10 Forums
  20. Replies 6 Views 5,562

    Not sure if you have tried all the suggestions...

    Not sure if you have tried all the suggestions listed here.
    BEST FIX: One or More Network Protocols Are Missing - Appuals.com
  21. Replies 27 Views 35,372

    I note that your Wifi network shows as secured. ...

    I note that your Wifi network shows as secured. Have you been able to enter the password? If not, try disabling Wifi security in the router config and see if you get internet. In addition, I have...
  22. Thread: XLS Converter by MrWhoopee
    Forum: Software and Apps
    Replies 11 Views 2,490

    Open in a desktop version of Excel, then save as...

    Open in a desktop version of Excel, then save as .xlsx? Any version from 2007 on will work. Or, better yet, send your vendors a link to the Office Compatibility Pack and ask them to submit the...
  23. Replies 29 Views 3,381

    I was thinking of a patch cable with 3.5mm (1/8)...

    I was thinking of a patch cable with 3.5mm (1/8) mini stereo male plugs on both ends, plugged into the mic input and the headphone output jacks. Most desktops and laptops have these two jacks side by...
  24. Replies 29 Views 3,381

    Instead of using a microphone to pick up the...

    Instead of using a microphone to pick up the audio from the speaker, try a direct connection (headphone output to microphone input) to eliminate errors introduced by speakers and mic. Just a...
  25. Thread: Start menu by MrWhoopee
    Forum: General Support
    Replies 10 Views 2,187

    Regarding the OP and his solution, I just had a...

    Regarding the OP and his solution, I just had a call-back on this issue. It was from the first client who called with this problem and I had resolved it with a system restore. Two weeks later, it was...
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