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Type: Posts; User: zbook

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  1. Thread: Computer Lockup and Restarts- Bad Video Card (Again?) by zbook
    Forum: BSOD Crashes and Debugging
    Replies 31 Views 10,777

    The debugging displayed the same misbehaving...

    The debugging displayed the same misbehaving driver.


    Uninstalling Steam will eliminate the software/hardware and its drivers as confounding factors.

    The the troubleshooting can continue to...
  2. Replies 31 Views 5,460

    Please post images similar to #14 onward in this...

    Please post images similar to #14 onward in this link:
    Clean Install Windows 10
  3. Replies 31 Views 5,460

    Find a camera or smartphone camera to take...

    Find a camera or smartphone camera to take pictures and post images into the thread.


    The problem related to the failure to upgrade may be displayed in post #11.
    The Panther logs were needed for...
  4. Replies 31 Views 5,460

    How come you are attempting the above instead of...

    How come you are attempting the above instead of clean install?

    If you are able to boot and logon > see if you can post Panther log files

    If you are not able to boot > clean install windows...
  5. Replies 5 Views 375

    What type of file(s) and or file extensions are...

    What type of file(s) and or file extensions are you attempting to recover from a system restore file?
  6. Replies 31 Views 5,460

    Had you tried to open the Panther log files?...

    Had you tried to open the Panther log files?
    That's what was needed to fix the failure.

    Plan to clean install Windows 1903:
    Clean Install Windows 10


    If you can post the Panther log files...
  7. Thread: 0x8007042B-0x2000D windows 10 problem by zbook
    Forum: Installation and Upgrade
    Replies 5 Views 446

    The steps are diagnostic and to improve...

    The steps are diagnostic and to improve performance.
    Making a backup image can provide safety from malware, ransomware, corruption of the registry or operating system, failure to boot, etc.
  8. Thread: How do I install Windows 10 onto my laptop correctly? by zbook
    Forum: Installation and Upgrade
    Replies 10 Views 1,474

    Update the specs in the "My Computer" section: ...

    Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a...
  9. Thread: How do I install Windows 10 onto my laptop correctly? by zbook
    Forum: Installation and Upgrade
    Replies 10 Views 1,474

    See if you can find a Lenovo link that has...

    See if you can find a Lenovo link that has information similar to this HP link:

    HP Customer Support - Knowledge Base
    HP PCs - Installing and Using Intel Optane

    Access Denied



    Is Y530...
  10. Thread: Computer Lockup and Restarts- Bad Video Card (Again?) by zbook
    Forum: BSOD Crashes and Debugging
    Replies 31 Views 10,777

    There were no links in the above post. For any...

    There were no links in the above post.

    For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: ...
  11. Thread: 0x8007042B-0x2000D windows 10 problem by zbook
    Forum: Installation and Upgrade
    Replies 5 Views 446

    1) Find a flash drive that you can format (> or =...

    1) Find a flash drive that you can format (> or = 8 GB).

    2) Create a bootable Windows 10 iso: build 1809 or 1903

    3) There was no hardware information yet entered in the "My Computer" section....
  12. Thread: Recovery / Reset this PC / Stuck in a loop by zbook
    Forum: Installation and Upgrade
    Replies 5 Views 358

    Z your welcome........anytime

    Z your welcome........anytime
  13. Thread: Recovery / Reset this PC / Stuck in a loop by zbook
    Forum: Installation and Upgrade
    Replies 5 Views 358

    Each computer or motherboard manufacture may have...

    Each computer or motherboard manufacture may have different F keys.
    Alternatively the BIOS boot order if necessary can be temporarily modified.
    However for Dell there are F keys to boot to the...
  14. Replies 41 Views 1,919

    There are other tests (for academic purposes) to...

    There are other tests (for academic purposes) to run on the problematic drive.
    Once files are backed up comment into the thread.

    The problematic drive can also be disconnected from the computer...
  15. Thread: Recovery / Reset this PC / Stuck in a loop by zbook
    Forum: Installation and Upgrade
    Replies 5 Views 358

    A reset with remove files is similar to a clean...

    A reset with remove files is similar to a clean install.

    Find a flash drive that you can format (> or = 8 GB).

    On a working computer create a bootable Windows 10 iso 1903:...
  16. Replies 5 Views 375

    For Windows 7 please see our sister forum: ...

    For Windows 7 please see our sister forum: Windows 7 Help Forums

    To recover files some options are:

    Ubuntu
    Kyhi boot rescue

    Other options to consider are:
    regback
    reset save files...
  17. Replies 41 Views 1,919

    In our forum we see a significant number of drive...

    In our forum we see a significant number of drive failures (long DST or long generic) with normal SMART and error scans.

    Had only one drive been tested before the opening post?
    If not, what...
  18. Thread: How to re-activate Windows after hardware upgrade? by zbook
    Forum: Windows Updates and Activation
    Replies 9 Views 1,500

    See these links: ...

    See these links:

    https://support.microsoft.com/en-us/help/20530/windows-10-reactivating-after-hardware-change
    ...
  19. Replies 31 Views 5,460

    This is a link on permission: Change...

    This is a link on permission:

    Change Permissions of Objects for Users and Groups in Windows 10
  20. Thread: Installation USB won't boot by zbook
    Forum: Installation and Upgrade
    Replies 12 Views 580

    This is the displayed preinstall information: ...

    This is the displayed preinstall information:

    Windows 10 Enterprise should work with the same devices and programs that work with Windows 8.1

    If you decide that you want to install Windows 10...
  21. Thread: Random crashing, no BSoD by zbook
    Forum: BSOD Crashes and Debugging
    Replies 7 Views 551

    The minidump bugcheck was 116: VIDEO_TDR_FAILURE...

    The minidump bugcheck was 116: VIDEO_TDR_FAILURE

    The misbehaving driver was nvlddmkm.sys or Nvidia GPU drivers.

    A VIDEO_TDR_ERROR always relates to the system's graphics card (TDR = Timeout...
  22. Replies 31 Views 5,460

    See if there are right click options. Maybe...

    See if there are right click options.
    Maybe save to the desktop.

    Or in Everything > click tools > options > check run as administrator


    Everything is substantially faster than file explorer....
  23. Replies 31 Views 5,460

    For the Panther logs you posted a list of names...

    For the Panther logs you posted a list of names of files rather than the files requested.


    C:\Windows\panther\actionqueue
    C:\Windows\panther\NewOs\Panther\img...
  24. Replies 31 Views 5,460

    1) When available please post share links for the...

    1) When available please post share links for the Panther logs.

    2) This is clean boot:
    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    3) When the prior in place upgrade...
  25. Replies 31 Views 5,460

    The link that was posted opened:...

    The link that was posted opened:
    https://support.microsoft.com/en-us/surfacerecoveryimage

    There were hyperlinks on the web page:

    To learn more, see Restore or reset Surface or Refresh or...
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