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  1. Replies 54 Views 10,526

    Sticky: Win Update Odd Experience: 1. Wife's computer reported an...

    Odd Experience:

    1. Wife's computer reported an error, with a Retry button. Clicked on same, found that file had been downloaded, so it started the install process.

    2. As (1.) meant that our...
  2. Win Update I am rather certain that this was the update that...

    I am rather certain that this was the update that was downloaded, or perhaps was downloading or installing a few days ago when I happened to check Windows Update to see if there was anything there....
  3. Replies 22 Views 1,162

    Solved Just before seeing the link to your message, I...

    Just before seeing the link to your message, I did a quick look at the .pdf for my computer, found the WiFi information, and looked up that specification, which is, indeed, limited to 2.4GHz. That...
  4. Replies 22 Views 1,162

    Solved I cannot argue with Dell, except that both...

    I cannot argue with Dell, except that both computers used to use 5GHz; why, how, when, and anything else is totally beyond me. Given the Dell information, I shall surrender and mark this thread as...
  5. Replies 22 Views 1,162

    Solved On my computer, it is a Dell Wireless 1801...

    On my computer, it is a Dell Wireless 1801 802.11bgn; wif'e is a 1701 xxx Several weeks ago, as I was watching a PBS video, the computer started making a horrible racket. I turned it off, and back...
  6. Replies 22 Views 1,162

    Solved Actually, there might be: The technician who...

    Actually, there might be: The technician who replaced the hard disk forgot to pick up the new wiFi/Bluetooth card, so I had to file a new ticket, wait for approval, wait for new card to be installed,...
  7. Replies 22 Views 1,162

    Solved I doubt it: The driver on my computer is dated...

    I doubt it: The driver on my computer is dated 11/4/2017, and Dell SupportAssist has not indicated any update; furthermore, I have seen no update information on my wife's computer, where I take care...
  8. Replies 22 Views 1,162

    Solved I could remove the patches, I suppose; I put it...

    I could remove the patches, I suppose; I put it that way as at least one of them is installed but shown as `failed to install' due to an all-too-usual foul-up of Windows 10 updates.

    Of course the...
  9. Replies 22 Views 1,162

    Solved Yes, the router does use separate identifiers; ...

    Yes, the router does use separate identifiers; when adding a network, I do add a specifier, which ends in 5GHz, whic is how it is shown in the router. The removal of that network entry, and this is...
  10. Replies 22 Views 1,162

    Solved That is done automatically once a week, using...

    That is done automatically once a week, using Dell SupportAssist.
  11. Replies 22 Views 1,162

    Solved I first added 5GHz when it did not appear on my...

    I first added 5GHz when it did not appear on my computer, but was still shown in WiFi, but not used, on my wife's computer. My entry was removed when I rebooted, and that happened again after I tried...
  12. Replies 22 Views 1,162

    Solved Thanks for the assistance. Yes, router has...

    Thanks for the assistance.

    Yes, router has been reset at least twice, including after doing the suggested Network Reset, with no 5GHz available.

    In fact, the WiFI 5GHz that I added yesterday...
  13. Replies 18 Views 22,187

    Solved I had been waiting to declare this as solved, as...

    I had been waiting to declare this as solved, as I wanted to see if any further crashes might occur in the module that was not reported as being caused by the Macrium Reflect update. That there have...
  14. Replies 22 Views 1,162

    Solved WiFi 5GHz Has Disappeared on Both Computers (Solved, apparently)

    I know that it was there on my computer, perhaps a month ago when the WiFi card was replaced, and I know that both the 2.4GHz and 5GHz entries were there on both computers in the past. Yesterday...
  15. Replies 18 Views 22,187

    Solved An interesting development. This is what I...

    An interesting development.

    This is what I jotted down the first time I got a BSOD: I tried to write down the file name before the computer restarted, but did not get it correctly. However, as I...
  16. Replies 18 Views 22,187

    Solved Thank you. I found too much conflicting and/or...

    Thank you. I found too much conflicting and/or confusing information, even from Intel. Using your succinct information, I downloaded and ran SetupRST.Exe, which even recognized that I wanted to...
  17. Replies 18 Views 22,187

    Solved "...update Intel Rapid Storage driver...". ...

    "...update Intel Rapid Storage driver...".

    (How very odd that a period is now appearing as two dots.)


    Before I do that, I want to be certain that I understand how to do this; as is all too...
  18. Replies 18 Views 22,187

    Solved Thanks for the reminder; doing that was in the...

    Thanks for the reminder; doing that was in the amazing post in this thread of the many things for me to do, one of which (which was not in the list) was to do the things in the list. BSOD...
  19. Replies 18 Views 22,187

    Solved I just had another BSOD while I was reading a...

    I just had another BSOD while I was reading a .pdf file in FoxitReader. At the bottom of the screen I found an entry for what had failed, which I had failed to see before.

    I tried to write down...
  20. Replies 18 Views 22,187

    Solved Spectrum: Thank you for the lengthy reply, which...

    Spectrum: Thank you for the lengthy reply, which rather reminded me of my outline for my Master's degree, the only difference between that and your posting is that mine was in Medieval Studies.
    ...
  21. Replies 18 Views 22,187

    Solved Yes, that is why I used the beta version of the...

    Yes, that is why I used the beta version of the collector, as the original version does not work on my computer; otherwise, I don't understand your question.
  22. Replies 18 Views 22,187

    Solved Let me try using Google Chrome, with the msinfo...

    Let me try using Google Chrome, with the msinfo file added::

    217662
  23. Replies 18 Views 22,187

    Solved I downloaded and run the beta version twice; both...

    I downloaded and run the beta version twice; both times it had problems:

    1. Several entries in red went by very fast, and don't show.

    2. AppData\Local\Temp\genuiine.xml does not exist.

    3....
  24. Replies 18 Views 22,187

    Solved Your computer has encountered an error and needs to restart (Solved)

    Forum search did not return any entries, and on-line search did, but those replies were either vague or contradictory, so here I am at the source. Once yesterday, and a short while ago today I...
  25. Thread: Macirum Backup Failuers by Not Myself
    Forum: Backup and Restore
    Replies 15 Views 1,530

    Solved A final word, namely that the problem has been...

    A final word, namely that the problem has been solved. Doing some sleuthing, I determined that the WD drive software that I was using was out-of-date. It had worked until the install of the KB...
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