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Type: Posts; User: Carbo

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  1. Thread: Gmail Tile Icon on Taskbar? by Carbo
    Forum: Browsers and Email
    Replies 2 Views 9,292

    Gmail Tile Icon on Taskbar?

    If I can avoid it I would prefer to not use Windows 10 built in Mail app. What I want to do is have direct access to my Gmail account via the taskbar and/or a tile. Is this possible?
  2. Replies 13 Views 1,837

    It's possible, but unlikely. The external drive...

    It's possible, but unlikely. The external drive has been checked multiple times and has always come back clean. All other files and folders are fine and I've been able to copy them to the new...
  3. Replies 13 Views 1,837

    Yeah, I'm pretty much effed. I have checked...

    Yeah, I'm pretty much effed. I have checked numerous sources and that is the conclusion. The big mystery, of course, is how that folder became encrypted in the first place, since I never did it....
  4. Replies 13 Views 1,837

    Further investigation leads me to believe I...

    Further investigation leads me to believe I screwed up royally. I encrypted one Word file about a month ago. I know the password. But somehow an entire folder has become encrypted, leaving me in...
  5. Replies 13 Views 1,837

    Yes, I took ownership of the folder and files,...

    Yes, I took ownership of the folder and files, but it changed nothing. I checked the unblock button but, again, no difference.
    I also just noticed that all the files inside this folder are locked. ...
  6. Replies 13 Views 1,837

    Samuria, I appreciate your help with this. Thank...

    Samuria, I appreciate your help with this. Thank you. Unfortunately I am still not gaining access even after installing the Take Ownership option. The folder in question has a lock icon on it, as...
  7. Replies 13 Views 1,837

    I think I have. I have changed and played with...

    I think I have. I have changed and played with every sharing and permissions option I can think of. Just now, for example, I again shared the entire folder. Then when I try open any Word file...
  8. Replies 13 Views 1,837

    I have ownership of the files. Ugh. Still...

    I have ownership of the files.

    Ugh. Still battling this issue. Here's some additional details that might help.
    I backed up folders and files I needed to an external hard drive, from a laptop...
  9. Replies 13 Views 1,837

    Locked Word Files After Migrating from 7 to 10. How to open?

    Migrated all my files from an older Windows 7 laptop to a new Windows 10 machine. The older one was running Office 2013 Pro. I backed up some Word files that were encrypted. No problem, as I have the...
  10. Thread: Windows 10 on older Dell? by Carbo
    Forum: Drivers and Hardware
    Replies 1 Views 697

    Windows 10 on older Dell?

    With the recent purchase of a new XPS13, I find myself with an older laptop at my disposal. . .my reliable XPS13, L501X model. It's been a workhorse, problem free, for about 6 years. It's always run...
  11. Thread: Windows 10 Clean Install: Missing Media Driver? by Carbo
    Forum: Installation and Upgrade
    Replies 12 Views 47,126

    Thanks, gents. I needed to install that Intel...

    Thanks, gents. I needed to install that Intel Rapid Storage driver. Once I did, installing 10 was a breeze.
  12. Thread: Windows 10 Clean Install: Missing Media Driver? by Carbo
    Forum: Installation and Upgrade
    Replies 12 Views 47,126

    With the 3.0 drive I used Rufus. . .is that a bad...

    With the 3.0 drive I used Rufus. . .is that a bad thing? On the 2.0 I used the Windows Media Creation tool.
    The drive is a 256GB SSD. No expert with this stuff, but the BIOS shows the status as...
  13. Thread: Windows 10 Clean Install: Missing Media Driver? by Carbo
    Forum: Installation and Upgrade
    Replies 12 Views 47,126

    Made another Windows 10 installation drive, this...

    Made another Windows 10 installation drive, this time using a new USB 2.0. Turned off secure boot in the BIOS and tried both available USB ports on the laptop. Same results. . .keeps asking me for...
  14. Thread: Windows 10 Clean Install: Missing Media Driver? by Carbo
    Forum: Installation and Upgrade
    Replies 12 Views 47,126

    The XPS 13 doesn't have any USB 2.0 ports. It...

    The XPS 13 doesn't have any USB 2.0 ports. It comes with two USB 3.0 ports, and one Thunderbolt 3 Type C.
    I don't have any older USB 2.0 drives. I'll grab one from the local Best Buy today and see...
  15. Thread: Windows 10 Clean Install: Missing Media Driver? by Carbo
    Forum: Installation and Upgrade
    Replies 12 Views 47,126

    Windows 10 Clean Install: Missing Media Driver?

    Hi, all. Bought a new Dell XPS13, (9360). Wanting to start with a clean machine, I'm trying to wipe the drive and install Windows 10 from a USB. But I am receiving an error message each time I try: A...
  16. Thread: Laptop Refuses to Shut Off by Carbo
    Forum: General Support
    Replies 8 Views 3,878

    Just prior to the 10016 error is the 7031 error. ...

    Just prior to the 10016 error is the 7031 error. There are no critical errors listed.
  17. Thread: Laptop Refuses to Shut Off by Carbo
    Forum: General Support
    Replies 8 Views 3,878

    Here's what I'm seeing in the event log after...

    Here's what I'm seeing in the event log after shutting down and then restarting:
    Event ID: 256; Source: DPTF (listed as a Intel Dynamic Platform and Thermal Framework error)
    Event: 7031; Service...
  18. Thread: Laptop Refuses to Shut Off by Carbo
    Forum: General Support
    Replies 8 Views 3,878

    Well, that was easy, Phil. That did the trick. ...

    Well, that was easy, Phil. That did the trick. In language even a dummy like I can understand, tell me what just happened.
  19. Thread: Laptop Refuses to Shut Off by Carbo
    Forum: General Support
    Replies 8 Views 3,878

    Hi, Phil. I'm doing what I've always done: ...

    Hi, Phil. I'm doing what I've always done: slide the cursor to the lower left screen and click on Shut Down. But instead of shutting down the laptop responds as if I hit Restart.
    Just tried your...
  20. Thread: Laptop Refuses to Shut Off by Carbo
    Forum: General Support
    Replies 8 Views 3,878

    Laptop Refuses to Shut Off

    I have a 5 month new Dell XPS 13 laptop, running Windows 10, 64 bit. It has been running perfectly fine until the other day when I noticed the unit couldn't be turned off as it usually does. I hit...
  21. Thread: New Dell Laptop, Time to Format and Reinstall? by Carbo
    Forum: Installation and Upgrade
    Replies 33 Views 8,411

    Done and done. Easier and quicker than I...

    Done and done. Easier and quicker than I expected. My point of reference is reinstalling Windows 7 on an HDD. . .hehe. Comparatively speaking, installing 10 is lightning quick. Figuring out the...
  22. Thread: New Dell Laptop, Time to Format and Reinstall? by Carbo
    Forum: Installation and Upgrade
    Replies 33 Views 8,411

    Mooly, shortly after posting I found the issue. ...

    Mooly, shortly after posting I found the issue. Needed to correct the boot order in the BIOS, (which I thought I had already done). Partitions are visible and should be smooth sailing from here. ...
  23. Thread: New Dell Laptop, Time to Format and Reinstall? by Carbo
    Forum: Installation and Upgrade
    Replies 33 Views 8,411

    I enabled Legacy boot and disabled Secure boot. ...

    I enabled Legacy boot and disabled Secure boot. I was able to boot off the USB. That's the good news. The bad news is I have quickly run into an error of some kind when starting the install. I'm...
  24. Thread: New Dell Laptop, Time to Format and Reinstall? by Carbo
    Forum: Installation and Upgrade
    Replies 33 Views 8,411

    Mooly, took a look at the BIOS yesterday and it's...

    Mooly, took a look at the BIOS yesterday and it's a bit more involved than I'm accustomed to from my 4 year old Dell XPS 15 laptop. For me at least it wasn't as intuitive and changing the boot order...
  25. Thread: New Dell Laptop, Time to Format and Reinstall? by Carbo
    Forum: Installation and Upgrade
    Replies 33 Views 8,411

    OK. Here's where I'm at now. I used Rufus to...

    OK. Here's where I'm at now. I used Rufus to prep a thumb drive and then installed Windows 10 on it, along with drivers I downloaded from Dell if they are needed. I just need to plug in the drive,...
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