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Type: Posts; User: FrankS

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  1. Thread: Diagnostic Data Viewer needs... by FrankS
    Forum: General Support
    Replies 4 Views 433

    Yes I ran it thus: Enable or Disable Diagnostic...

    Yes I ran it thus: Enable or Disable Diagnostic Data Viewer in Windows 10
    But since I posted I've realised that it wouldn't be of help anyway.
    My problem, which I've been attempting to resolve, is...
  2. Thread: Version 1903 fail by FrankS
    Forum: Windows Updates and Activation
    Replies 11 Views 1,092

    Given up

    Thanks for you help but it seems that my PC is just too old to take the 1903 update.
    There's a Microsoft list somewhere that lists PCs that have been successfully tested & my model is not among...
  3. Thread: Diagnostic Data Viewer needs... by FrankS
    Forum: General Support
    Replies 4 Views 433

    Diagnostic Data Viewer needs...

    Hi
    I'm attempting to run the Diagnostic Data viewer but when I do I get the message: 'The Connected User Experiences & Telemetry service must be enabled...' How do I enable that please?
    I have gone...
  4. Thread: Version 1903 fail by FrankS
    Forum: Windows Updates and Activation
    Replies 11 Views 1,092

    Aplogies for delay - loads of work on at present....

    Aplogies for delay - loads of work on at present. Will return when done.
    Thanks
  5. Thread: Version 1903 fail by FrankS
    Forum: Windows Updates and Activation
    Replies 11 Views 1,092

    Oh yeah, I always keep updated - manually check...

    Oh yeah, I always keep updated - manually check if there are any.
  6. Thread: Version 1903 fail by FrankS
    Forum: Windows Updates and Activation
    Replies 11 Views 1,092

    Yes, I already ran setupdiag & the Dell diagnose...

    Yes, I already ran setupdiag & the Dell diagnose - all problem-free.
    I did the reset option but keeping apps but no joy.
    I'm not prepared to do a total reset as the time it'd take to re-install...
  7. Thread: Version 1903 fail by FrankS
    Forum: Windows Updates and Activation
    Replies 11 Views 1,092

    1809. I've tried all the usual stuff as...

    1809. I've tried all the usual stuff as recommended on this site but to no avail.
    I'm thinking that after a while MS will say there's no longer any support without the 1903 update.
  8. Thread: Version 1903 fail by FrankS
    Forum: Windows Updates and Activation
    Replies 11 Views 1,092

    Version 1903 fail

    Hi
    I've attempted to update to version 1903 several times but it always fails with error 0xc1420121.
    Does this mean that it's the end of my PC?
  9. Thread: Screen sleep problem by FrankS
    Forum: General Support
    Replies 0 Views 153

    Screen sleep problem

    Hi
    I have my screen go to sleep after 10 minutes & as usual it's just a case of tapping the keyboard or moving the mouse to wake it up.
    However, sometimes when I watch a video the screen will go to...
  10. Thread: Feature update error by FrankS
    Forum: Windows Updates and Activation
    Replies 13 Views 1,448

    Yes, you're correct, I used the 1903. I'll try...

    Yes, you're correct, I used the 1903. I'll try the 1803 later.
  11. Thread: Feature update error by FrankS
    Forum: Windows Updates and Activation
    Replies 13 Views 1,448

    Oh, I forgot to mention, I tried with a clean...

    Oh, I forgot to mention, I tried with a clean boot as well - to no avail.
    Yes I do use Macrium Reflect.
    At present Windows is working just fine - so maybe later...
    Thanks
  12. Thread: Feature update error by FrankS
    Forum: Windows Updates and Activation
    Replies 13 Views 1,448

    Thanks dalchina, I think I'll just pass on the...

    Thanks dalchina, I think I'll just pass on the update - life's too short.

    - - - Updated - - -

    Postscript
    Having some time to waste this afternoon I thought I'd give it a go.
    I removed all USB...
  13. Thread: Feature update error by FrankS
    Forum: Windows Updates and Activation
    Replies 13 Views 1,448

    Just ran WU troubleshooter which couldn't...

    Just ran WU troubleshooter which couldn't identify the problem so thanks for all your help - I'll just carry on where I left off.
  14. Thread: Feature update error by FrankS
    Forum: Windows Updates and Activation
    Replies 13 Views 1,448

    Thank you. That's what I will do then - ignore...

    Thank you. That's what I will do then - ignore it.
    Just one other thing - why did it download Windows10Upgrade9252.exe What is it & why did it download it?
  15. Thread: Ignore updates? by FrankS
    Forum: Windows Updates and Activation
    Replies 3 Views 373

    Thanks. I'll check those out.

    Thanks. I'll check those out.
  16. Thread: Feature update error by FrankS
    Forum: Windows Updates and Activation
    Replies 13 Views 1,448

    Hi Ver 1809 build 17763.557 The update was...

    Hi
    Ver 1809 build 17763.557
    The update was offered by WU.
    I haven't downloaded an iso or tried any other way.
    I'll try Windows Update troubleshooter & get back to you.
    Yes, I have 30Gb free on...
  17. Thread: Ignore updates? by FrankS
    Forum: Windows Updates and Activation
    Replies 3 Views 373

    Ignore updates?

    Looking back I've spent many dozens of hours dealing with update problems over the years & now with the latest one failing I'm wondering: On a Windows 10 Home box, can I just ignore these blasted...
  18. Thread: Windows 10 pro version 1903, safe to upgrade? by FrankS
    Forum: Windows Updates and Activation
    Replies 6 Views 2,371

    Proceed with trepidation. I just wasted 3 hours...

    Proceed with trepidation. I just wasted 3 hours attempting it, only to have it fail. If second attempt fails then since it's running fine as it is then I'll leave it as it is - life's too short.
  19. Thread: Feature update error by FrankS
    Forum: Windows Updates and Activation
    Replies 13 Views 1,448

    Feature update error

    Hi
    In attempting to update to version 1903 there is an error:
    'Feature update to Windows 10, version 1903 -Error 0xc1420121'
    It has also downloaded the file: Windows10Upgrade9252.exe
    Does anyone...
  20. Thread: gmail problem by FrankS
    Forum: Browsers and Email
    Replies 4 Views 649

    Yeah, I checked all that. I tried changing the...

    Yeah, I checked all that. I tried changing the recovery email address & now google says it may take up to a week for them to send a reset email.
    This problem is yet more encouragement for me to...
  21. Thread: gmail problem by FrankS
    Forum: Browsers and Email
    Replies 4 Views 649

    Thanks. Yup, I tried those. I never use the...

    Thanks. Yup, I tried those. I never use the browser to save passwords - use Lastpass. It only has the incorrect password listed.
    According to gmail the password was changed 7 months ago.
    What is...
  22. Thread: gmail problem by FrankS
    Forum: Browsers and Email
    Replies 4 Views 649

    gmail problem

    Hi
    I have several gmail accounts and can sign into Chrome with each except for one.
    When I attempt to sign in with the problem account it tells me that the password is incorrect.
    Using Gmail's...
  23. Thread: Avast removal by FrankS
    Forum: AntiVirus, Firewalls and System Security
    Replies 6 Views 735

    Oh well, I got rid of everything except for the...

    Oh well, I got rid of everything except for the entries in the WinSxS folder. The Avast uninstall utility didn't really work as installing another AV complained of having to remove Avast first (which...
  24. Thread: Avast removal by FrankS
    Forum: AntiVirus, Firewalls and System Security
    Replies 6 Views 735

    OK, thanks.

    OK, thanks.
  25. Thread: Avast removal by FrankS
    Forum: AntiVirus, Firewalls and System Security
    Replies 6 Views 735

    Avast removal

    Hi Folks
    I have a Dell laptop here from which I'm struggling to remove Avast Free.
    I downloaded and ran the Avast Removal tool which tells me I've succesfully removed Avast.
    However, if I do a...
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