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  1. Thread: Computer restarting unexpectedly. Possible BSOD. by zbook
    Forum: BSOD Crashes and Debugging
    Replies 71 Views 3,368

    Please turn off WDV. The earlier driver...

    Please turn off WDV.

    The earlier driver continues to misbehave despite replacement.

    This is typically seen with malfunctioning hardware.

    See if you can swap test hardware (use alternative...
  2. Replies 19 Views 749

    I'm not able to get the information to...

    I'm not able to get the information to troubleshoot and will sign off.
    There may be others that can help you.
  3. Replies 19 Views 749

    Please list each operating system installed in...

    Please list each operating system installed in this fashion:
    Windows 7
    Windows 8
    Windows 8.1
    Windows 10
    Windows 11
    Linux


    Then indicate which one is bootable and which one is not bootable.
  4. Replies 37 Views 36,007

    Your're welcome.

    Your're welcome.
  5. Replies 37 Views 36,007

    There was no bad memory found as it did not...

    There was no bad memory found as it did not display any memory regions.
    (This was / is not a memory test)
  6. Replies 965 Views 379,681

    In this thread:...

    In this thread:
    https://www.tenforums.com/performance-maintenance/161345-what-correct-order-dism-sfc-commands-fix-problems-4.html#post2302860

    see post #33.

    What can be done so that the OP...
  7. Replies 37 Views 36,007

    The script results were unremarkable.

    The script results were unremarkable.
  8. Replies 19 Views 749

    The srttrail.txt were from 2020. On the disk...

    The srttrail.txt were from 2020.

    On the disk drive which operating systems are installed?
    Linux, windows 10, windows 7?
    Which one can boot and which one fails to boot?

    When can you test the...
  9. Replies 19 Views 749

    See if you can find and post a share link for: ...

    See if you can find and post a share link for: system32\logfiles\srt\srttrail.txt

    I'm not familiar with Linux.

    If you have Windows 7 instead of Windows 10 there are additional options for...
  10. Replies 26 Views 391

    Which of the three methods was / were used? a)...

    Which of the three methods was / were used?
    a) HP UEFI hardware diagnostics installed on the computer
    b) HP UEFI hardware diagnostics installed on a flash drive
    c) HP Windows hardware diagnostics...
  11. Replies 19 Views 749

    If important files still need to be backed up...

    If important files still need to be backed up steps can be provided that may work.

    If important files are already backed up then you can clean install (may be substantially faster than...
  12. Replies 26 Views 391

    The HP UEFI hardware diagnostics can be: a)...

    The HP UEFI hardware diagnostics can be:
    a) downloaded and installed on the computer
    Then power on the computer and repetitively click F2 or F10 to run the software / firmware.

    b) downloaded and...
  13. Replies 26 Views 391

    There are 2 options to use use the HP UEFI...

    There are 2 options to use use the HP UEFI hardware diagnostics:

    1) Download and install on the computer
    2) Download and install on a flash drive


    There is 1 option to install HP hardware...
  14. Replies 19 Views 749

    This is a Windows 10 forum. There are few...

    This is a Windows 10 forum.
    There are few members that comment on Linux /Ubuntu.
    So you may be better off seeking help in a Linux forum.

    Were you dual booting Windows 10 and Linux?
    or Windows 7...
  15. Replies 19 Views 749

    The earlier post was for the above quotes

    The earlier post was for the above quotes
  16. Replies 19 Views 749

    Each time the computer is rebooted you can...

    Each time the computer is rebooted you can perform these steps to find the applicable drive letter:

    1) select any drive letter followed by the dir command
    2) bcdedit
    3) bcdedit /enum
    4)...
  17. Replies 965 Views 379,681

    When this computer had scannow results that it...

    When this computer had scannow results that it could not fix on two attempts it created one findstr report.

    When another computer has scannow results that restorehealth fixes the second scannow is...
  18. Replies 10 Views 352

    The setupdiag indicated a successful upgrade to...

    The setupdiag indicated a successful upgrade to 20H1.

    It did not indicate a successful or failed upgrade to 20H2 or 21H1.



    The BIOS is out of date.

    Upgrade the BIOS: 1.2 > 1.22
  19. Replies 37 Views 36,007

    For the script it was designed to run scannow...

    For the script it was designed to run scannow both before and after scanhealth and restorehealth.

    This allows the end user and helpers to view any error messages and codes.

    And it allows the...
  20. Replies 37 Views 36,007

    Click on the batch file link in the above post. ...

    Click on the batch file link in the above post.

    Then scroll down to:


    Part One
    Download the batch file

    Download the batch file to your Desktop or Downloads folder.
  21. Replies 10 Views 352

    The word failure was not present in the update...

    The word failure was not present in the update history as you commented.

    Failure though is inferred by the "successful install" with multiple dates.

    For example: the image displayed that...
  22. Replies 10 Views 352

    Windows may report a successful installation when...

    Windows may report a successful installation when there was none.

    When viewing update history you cannot rely on the displayed information.

    If necessary this can be confirmed.

    Consider...
  23. Replies 965 Views 379,681

    On the computer I ran both chkdsk /r /v and an in...

    On the computer I ran both chkdsk /r /v and an in place upgrade repair.

    Both worked.

    These were the latest results: (It took approximately 29 minutes to run the script per the time stamps)

    ...
  24. Replies 37 Views 36,007

    Please run this script: ...

    Please run this script:

    https://www.tenforums.com/bsod-crashes-debugging/162488-batch-files-use-bsod-debugging-2.html#post2177966



    If you find any problems in the results you can open a new...
  25. Replies 22 Views 114,853

    Hardware & Drivers For SMART results there are multiple third party...

    For SMART results there are multiple third party software.

    Some may have alternative software for each Windows and Linux.

    Each software may create warnings with different thresholds.

    And...
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