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  1. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    Hi I'm running out of ideas - sorry. I'll do...

    Hi

    I'm running out of ideas - sorry. I'll do some more research and let you know if I find anything. FYI - Device Manager can be accessed from either Control Panel or Settings. :)
  2. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    Hi again - can we start from scratch (Sorry) ...

    Hi again - can we start from scratch (Sorry)

    Have you ever installed Kaspersky anti virus? (This has been known to cause problems.) I wonder if the print spooler won't start because your printers...
  3. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    Good luck! If he doesn't get back, then let us...

    Good luck! If he doesn't get back, then let us know and we'll try something more.
  4. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    Sorry, under Control Panel>System and...

    Sorry, under Control Panel>System and Security>Security and Maintenance>Troubleshoot common computer problems>Hardware and Sound>Printer (This may be too simple but worth a try :) )
  5. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    Type Fixit in the search and select the Fixit...

    Type Fixit in the search and select the Fixit App, there should be an option to fix Print Spooler issues.
  6. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    If you search for the event log, can you see an...

    If you search for the event log, can you see an error code for the time that it failed?
  7. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    Try running SFC again.

    Try running SFC again.
  8. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    Hi If you type Services in the search command...

    Hi

    If you type Services in the search command line and click on the app
    Scroll down to Print Spooler and double click on it
    Click on Dependencies tab
    Check what dependencies the print spooler...
  9. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    When you turned your firewall off had you also...

    When you turned your firewall off had you also turned your anti virus off as well?
  10. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    Hi Checked on the HP site and it suggests that...

    Hi

    Checked on the HP site and it suggests that you ensure that the USB cable for the printer is removed and that the firewall is turned off. Let me know if that works?

    I also found these...
  11. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    Hi We'll get there eventually :) If Safe...

    Hi

    We'll get there eventually :)

    If Safe mode doesn't work, did you try Option two: HP LaserJet Pro CP1525nw Color Printer Drivers and Downloads | HP® Customer Support

    Regards
    UKMedia
  12. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    Within Printers and Devices, right click one of...

    Within Printers and Devices, right click one of the HP printers and click remove, then select 'Add Printer' from the task bar and reinstall.

    If this doesn't work, try in Safe mode {Open MSConfig...
  13. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    So you problem isn't fixed? Have you tried...

    So you problem isn't fixed?

    Have you tried opening 'Device Manager', selecting the printer, right clicking and selecting 'Update Driver' ?

    UKMedia
  14. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    I just ran the driver search and update tool from...

    I just ran the driver search and update tool from the HP web site which did the un-install for me.
  15. Thread: Can't connect to remote printer by UKMedia
    Forum: Network and Sharing
    Replies 78 Views 132,758

    Hi Sorry if you've checked this already but my...

    Hi

    Sorry if you've checked this already but my HP wireless printer (LaserJet Pro 200 M276MW) stopped working after the Win 10 upgrade. I had to uninstall the driver and download a new one from...
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