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  1. Thread: Edge not updating by Macboatmaster
    Forum: Browsers and Email
    Replies 4 Views 481

    Cheers I presumed perhaps wrongly that you would...

    Cheers
    I presumed perhaps wrongly that you would have done so, as the message on your screenshot says
    to do so.
    Updates are underway. Wait a few minutes, then refresh the page.

    I was also...
  2. Thread: Edge not updating by Macboatmaster
    Forum: Browsers and Email
    Replies 4 Views 481

    My Edge is Version 91.0.864.53 Have you tried...

    My Edge is
    Version 91.0.864.53

    Have you tried updating ESET
    Running ESET on Windows 10, compatibility with Microsoft updates | End of Life | ESET Knowledgebase

    or indeed temporarily disabling...
  3. Thread: Problem Activating Office 2019 by Macboatmaster
    Forum: Microsoft Office and 365
    Replies 32 Views 17,705

    In a further attempt to help you, as I have...

    In a further attempt to help you, as I have already mentioned earlier in this thread
    This describes the MSDN retail licence
    [SOLVED] Office 2019 - MSDNR Retail Version? - MS Licensing -...
  4. Thread: Problem Activating Office 2019 by Macboatmaster
    Forum: Microsoft Office and 365
    Replies 32 Views 17,705

    bbinnard I will stand corrected , but I think...

    bbinnard
    I will stand corrected , but I think your suggestion was already posted in post 19 by jimbo45




    GracieAllen
    I appreciate your problem, but the member was only trying to help
  5. Thread: Kb5003637 by Macboatmaster
    Forum: Windows Updates and Activation
    Replies 17 Views 2,593

    I realise that, the point I was trying to make...

    I realise that, the point I was trying to make is, that the news and interests only become available if the taskbar is at the bottom edge of the window, not if it is either side or the top

    So it...
  6. Thread: Kb5003637 by Macboatmaster
    Forum: Windows Updates and Activation
    Replies 17 Views 2,593

    The news and interests icon does ONLY work if the...

    The news and interests icon does ONLY work if the taskbar is at the bottom of the screen
    How to Enable or Disable News and Interests on Taskbar in Windows 10
  7. Replies 8 Views 655

    when you right click taskbar on desktop is news...

    when you right click taskbar on desktop is
    news and interest feed shown

    It would be extremely helpful if you could be more detailed in your listing of what you have tried.
    Are the same...
  8. Thread: Invisible "C:\Boot\Macrium" Folder by Macboatmaster
    Forum: Backup and Restore
    Replies 3 Views 615

    Sorry about that typo I meant of course check...

    Sorry about that typo
    I meant of course check show hidden files and folders
    My apologies.

    Do not leave the system - showing hidden files and folders and showing protected OS files.
  9. Thread: Invisible "C:\Boot\Macrium" Folder by Macboatmaster
    Forum: Backup and Restore
    Replies 3 Views 615

    On explorer click view tab click options icon ...

    On explorer click view tab
    click options icon on right
    click change folder and search options
    on windows that opens click view tab scroll down to Show Hidden files and folders and uncheck it....
  10. Thread: Kb5003637 by Macboatmaster
    Forum: Windows Updates and Activation
    Replies 17 Views 2,593

    That glitch was widely reported when the Preview...

    That glitch was widely reported when the Preview update was released as KB5003214
    KB5003214 update for Windows 10 is causing taskbar problems -- but there's a simple fix

    It was supposedly fixed...
  11. Replies 8 Views 1,645

    CluelessinSeat Thanks and pleased to have...

    CluelessinSeat
    Thanks
    and pleased to have assisted
  12. Replies 2 Views 407

    Include please the V2 log as per here BSOD -...

    Include please the V2 log as per here
    BSOD - Posting Instructions
    attached please as a ZIP FILE to your reply




    edit
    I have now realised that three days ago you started this thread
    BSOD...
  13. Replies 8 Views 1,645

    Open Microsoft Word. Click the "Insert" tab....

    Open Microsoft Word.
    Click the "Insert" tab.
    From the "Header & Footer" group, click [Header] or [Footer].
    From the drop-down menu, choose a Header or Footer style.
    Return to the "Insert" tab. ...
  14. Thread: Your Phone by Macboatmaster
    Forum: Software and Apps
    Replies 12 Views 37,254

    The cmd was simply to disable access to the...

    The cmd was simply to disable access to the system account
    It was the enabling of the account and logging into that account that we tried to see if the app Your phone could then be opened

    I...
  15. Thread: Your Phone by Macboatmaster
    Forum: Software and Apps
    Replies 12 Views 37,254

    Presuming the negative means it was the same...

    Presuming the negative means it was the same result on the system account
    issue the cmd
    net user administrator /active:no
    to disable access to that account, as having it open is a security risk.
  16. Thread: Your Phone by Macboatmaster
    Forum: Software and Apps
    Replies 12 Views 37,254

    Try it on the system account net user...

    Try it on the system account
    net user administrator /active:yes

    from a admin cmd prompt then reboot and log into that account. Unless you have set it the password is left blank
  17. Thread: Your Phone by Macboatmaster
    Forum: Software and Apps
    Replies 12 Views 37,254

    Cheers I did not suggest otherwise. Do you...

    Cheers

    I did not suggest otherwise.

    Do you have another user account with admin rights will it work on that account

    Do all other apps appear to work OK or is the same problem found with...
  18. Thread: Your Phone by Macboatmaster
    Forum: Software and Apps
    Replies 12 Views 37,254

    Please amend your spec From My Computers...

    Please amend your spec
    From My Computers
    Antivirus: Malware Bytes

    it saves time being wasted by both of us.

    Did you simply use the uninstall from apps for malwarebytes or the malwarebytes...
  19. Thread: Your Phone by Macboatmaster
    Forum: Software and Apps
    Replies 12 Views 37,254

    Could possibly be malwarebytes add it to the...

    Could possibly be malwarebytes
    add it to the allowed list
    https://support.malwarebytes.com/hc/en-us/articles/360038479234

    if it is shown on some blocked list.

    Also on settings, apps - click...
  20. Replies 8 Views 552

    My apologies I did not notice I did not notice...

    My apologies I did not notice I did not notice your link
    Quick Assist not working
    in your opening post, it being shown as other issues and I did not notice it was a link


    I regret to say I...
  21. Replies 8 Views 552

    Cheers I was as I said not sure if you wanted...

    Cheers
    I was as I said not sure if you wanted QuickAssist for support TO you
    or for YOU to offer support
    as you have now clarified that you indeed want to use it - for YOU to provide support

    ...
  22. It is perhaps a little trial and error here, as...

    It is perhaps a little trial and error here, as although you say you have tried all solutions, that is a very open statement
    As of course what is all ?
    Have you tried the store app troubleshooter...
  23. Replies 8 Views 552

    Cheers Could you clarify please if you intend...

    Cheers
    Could you clarify please if you intend using the Quick Assist

    as it appears - to provide support or for support to be provided to you.

    It would appear that considering the facts there...
  24. Replies 8 Views 552

    You should not have had to install it -...

    You should not have had to install it - quickassist - should have already been on the system
    https://docs.microsoft.com/en-us/windows/client-management/quick-assist

    it is included in 10 on...
  25. 1. Check your time and date is shown correct in...

    1. Check your time and date is shown correct in windows
    2. Check that you are in fact on a stable internet connection - loss of internet connection can be a cause
    3. If you are using a VPN - try...
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