Well spoke to soon on my system 2 machine in above post; it’s been freezing occasionally last couple of days. Just viewed update history and saw 3 updates that had failed on 3/23/21, one of which...

Just to update this thread, I’ve not found anything wrong with hardware or connections which I added to things done in list of post 1.

I feel safe to say it has to be something with Windows 10 and...

:thumbsup: Thanks

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:thumbsup: Thanks

Thanks for your input, recreating a new bootable media after new version does have good logic and is what I will do. That also seems to be confirmed by the last bullet point you’ve shown from link...

I have a bootable USB stick created with previous version. Does anybody know if I should rebuild it with this v7.3.5550 version or no rebuild required?

Thanks for reply, if it gets any worst I'll have to check that even though the hinges are in good shape. Might have to disassemble anyway to check all connections and wires so will look into GPU...

Quick update on this, it doesn’t appear to be a battery problem. I’ve recently noticed a light tap on bottom and it will boot normally on next attempt. Some kind of bad connection I assume, but not...

Thanks for reply, but I’ve already replaced it, 2nd bullet point of things tried.

Thanks for your suggestions,

Nothing in usb ports but wireless mouse transmitter/receiver. Most of boots were on battery. Will try removing battery and booting off wall, but will be difficult to...

Thanks for your suggestion,

Did that in bullet point #6 if you meant Dell Support Assist troubleshooting program. I also just added that I had set Win 10 fast boot to off, because I forgot to...

My laptop, system one listed in “My Computers” Running Win 10 pro version 2004 (OS build 19041.685). Has an inconsistent occasional boot problem and looking for someone that might be able to guide me...

Thanks All for the reply's, I guess I just have a bad laptop that was able to run win 7 but not win 10 without issues. I do appreciate all of you taking time to answer and Bree the Winver tip is much...

Tried Windows Update troubleshooter, no joy just said no problems found.

By the way in System Information mine does show Version 10.0.18362 Build 18362 & under Hardware Abstraction Layer...

Thanks for reply, I’ll try the troubleshooter as you suggest. That is laptop that’s been on win 10 since sept. 2019 (~ 6 months) System One of listed computers. I had to restore image backup from...

This KB4551762 update keeps failing with many retries, little concerning since I seem to understand this is a critical update.

My OS is v1909 build 18362.628. Since this is for build 18362.720...

Yeah Superfly that seems to be most important key point with this experience. Especial thanks to you for time spent tying to help with test you setup back on post #15.
I feel that test and ending...

OK… Gang first thing I want to do is thank everyone that has spent time and effort to help me with this!
:grouphug:
Second thing it’s FIXED :thumbsup:

What cured it was I went to adapter/driver...

GenuineTicket folder is empty! :eek:


returns message "The requested service has already been started"

OK, just so everybody knows. I opened activation window in settings, selected Change product key, entered win 7 product key and it also returned Can't activate windows.... unable to connect to...

Superfly, I'm not ready for that process yet since it indicates losing personally installed apps, losing settings, etc.

I'm hanging on what you tested and indicated connection configuration. One...

Windows Defender is antivirus. Never set firewall to block M$ servers and as stated earlier even disabled firewall during one attempt just to be sure.

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That seems true and...

NavyLCDR, I understand, but since it has no problem sending updates I figured it might not have problem sending activation. Is there any logic in that?

NavyLCDR, thanks if all else fails I will make call since win10 will only connect from some of the internal apps but not all which it appears activation is one of them.

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When thru all ten methods, none helped. Thinking about trying one of processes in link dalchina posted in post #2, using Win7 pro product key for activation. What do you think about that process? Got...

Yes, I think so, rebooted router and selected reset from network app in win 10 but will do it again now just to be sure.