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  1. Thread: KB5005565 Excel/Word Crashing by jdbrauer
    Forum: Microsoft Office and 365
    Replies 8 Views 3,275

    Windows 10 Home version 21H1, OS Build...

    Windows 10 Home version 21H1, OS Build 19043.1237.
    Microsoft forced KB5005565 as a stealth update back to my PC shortly after I uninstalled it. Strangely enough, Word is functioning normally after...
  2. Thread: KB5005565 Excel/Word Crashing by jdbrauer
    Forum: Microsoft Office and 365
    Replies 8 Views 3,275

    Office 2016 for me. I uninstalled KB5005565, and...

    Office 2016 for me. I uninstalled KB5005565, and Word works again. So this update is causing trouble.
  3. Thread: KB5005565 Excel/Word Crashing by jdbrauer
    Forum: Microsoft Office and 365
    Replies 8 Views 3,275

    Word crashes after applying MS update KB5005565

    It's happened to my PC. Starting Word and opening a document triggers the wonderful "Microsoft Word has stopped working" message; the only option is to close the program. Excel seems to be OK. ...
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