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  1. Thread: Loss of emails. by Bastet
    Forum: Browsers and Email
    Replies 8 Views 233

    Let’s go back to the beginning. What exactly is...

    Let’s go back to the beginning.
    What exactly is happening? Are downloaded messages disappearing by themselves after a few days or only older mails are downloaded or only newer mails are downloaded?...
  2. Thread: Loss of emails. by Bastet
    Forum: Browsers and Email
    Replies 8 Views 233

    Are you trying to show the mails which disappear...

    Are you trying to show the mails which disappear or hide older mails?
    Your reply is confusing. You need to choose all mail rather than x number of days to show old messages.
  3. Thread: Loss of emails. by Bastet
    Forum: Browsers and Email
    Replies 8 Views 233

    Right click on the email address>Account...

    Right click on the email address>Account Settings>Change Mailbox sync to Anytime.
  4. Thread: Loss of emails. by Bastet
    Forum: Browsers and Email
    Replies 8 Views 233

    Chances are the setting to hide emails older than...

    Chances are the setting to hide emails older than a certain number of days is checked. I would change this to never.
  5. Thread: re: trying to disable the internal touchpad by Bastet
    Forum: Drivers and Hardware
    Replies 5 Views 239

    Is the Touchpad section showing only basic...

    Is the Touchpad section showing only basic settings - no gestures etc?If yes try installing the Microsoft precision touchpad driver:How to install Precision Touchpad Drivers on Windows 10 This will...
  6. Thread: Popups in Edge by Bastet
    Forum: Browsers and Email
    Replies 11 Views 416

    Of course any adblockers mentioned have the...

    Of course any adblockers mentioned have the option to ignore any site. This one should be added to the ‘allow ads’ list.
  7. Thread: Popups in Edge by Bastet
    Forum: Browsers and Email
    Replies 11 Views 416

    huffman. Have you tried the adblockers I...

    huffman. Have you tried the adblockers I mentioned yet?
  8. Replies 6 Views 501

    Downloading & installing now. :)

    Downloading & installing now. :)
  9. Replies 2 Views 224

    I’ve know the support assistant to be a few days...

    I’ve know the support assistant to be a few days behind when Intel releases a driver update. I’ve known drivers to show up to date when it’s not & manually updating the driver has worked.
  10. Thread: windows mail error code: 0x800b0109 failure by Bastet
    Forum: Browsers and Email
    Replies 21 Views 795

    Great news. Any further problems with the email...

    Great news. Any further problems with the email then please post back.
    Glad to help.
  11. Replies 15 Views 779

    Was the file downloaded or is it one which you’ve...

    Was the file downloaded or is it one which you’ve created?
    Is the Excel program set as the default for opening that type of file?
    Do you have Office apps installed & the subscription still valid?...
  12. Thread: windows mail error code: 0x800b0109 failure by Bastet
    Forum: Browsers and Email
    Replies 21 Views 795

    In order to use the app specific password you may...

    In order to use the app specific password you may need to set up the account manually rather than just signing in with your email address & password.
  13. Replies 7 Views 278

    Is it the external (backup) drive which is the...

    Is it the external (backup) drive which is the problem or the drive containing Windows? If it’s the backup drive then Windows cannot be the problem imo.
    Has he checked for any driver updates as well...
  14. Replies 7 Views 278

    Sounds like the external hard drive which holds...

    Sounds like the external hard drive which holds the backups is failing. As other have mentioned try Hard Disk Sentinel.
    I had the same problem with my backup drive, in my case that software stated...
  15. Thread: windows mail error code: 0x800b0109 failure by Bastet
    Forum: Browsers and Email
    Replies 21 Views 795

    ​The link contained full instructions: Sign...

    ​The link contained full instructions:


    Sign in to your Yahoo Account Security page.
    Click Generate app password or Generate and manage app passwords.
    Enter your app's name in the text...
  16. Thread: windows mail error code: 0x800b0109 failure by Bastet
    Forum: Browsers and Email
    Replies 21 Views 795

    I have no problem accessing Yahoo email via the...

    I have no problem accessing Yahoo email via the Mail app due to using an in-app password. If you’re dismissing that suggestion then I cannot help further.
  17. Thread: jpg thumbnails won't show in windows 10 by Bastet
    Forum: General Support
    Replies 3 Views 119

    Is there any default app set for .jpg files?...

    Is there any default app set for .jpg files?
    Have you tried the reset icon cache:
    Rebuild Icon Cache in Windows 10
    Or the rest thumbnail cache:
    Clear and Reset Thumbnail Cache in Windows 10
  18. Thread: windows mail error code: 0x800b0109 failure by Bastet
    Forum: Browsers and Email
    Replies 21 Views 795

    Yahoo, Google, iCloud/Apple, AOL & other...

    Yahoo, Google, iCloud/Apple, AOL & other providers class the Eindows mail app as a less secure email client so they require consent to allow their account to be synced with it. This is usually done...
  19. Thread: windows mail error code: 0x800b0109 failure by Bastet
    Forum: Browsers and Email
    Replies 21 Views 795

    When you add the account manually are you using...

    When you add the account manually are you using the account password or an app specific password created via your Yahoo account online?
    There should be an ‘Other’ or ‘manual’ option at the end of...
  20. Thread: windows mail error code: 0x800b0109 failure by Bastet
    Forum: Browsers and Email
    Replies 21 Views 795

    Do you type in the email/account details & this...

    Do you type in the email/account details & this happens or does it occur if you don’t add anything?
    Have you tried manually creating the account by using the ‘Other’option?
  21. Thread: windows mail error code: 0x800b0109 failure by Bastet
    Forum: Browsers and Email
    Replies 21 Views 795

    Another suggestion: For Yahoo accounts you most...

    Another suggestion: For Yahoo accounts you most likely require an app specific password. Has this been created or is the setup not reaching this point?
  22. Thread: Popups in Edge by Bastet
    Forum: Browsers and Email
    Replies 11 Views 416

    +1 for AdGuard. There’s also Ghostery.

    +1 for AdGuard.
    There’s also Ghostery.
  23. Thread: windows mail error code: 0x800b0109 failure by Bastet
    Forum: Browsers and Email
    Replies 21 Views 795

    They look OK, however if you wish you can leave...

    They look OK, however if you wish you can leave them.
    WindowsCommunication is the Mail app.
  24. Thread: windows mail error code: 0x800b0109 failure by Bastet
    Forum: Browsers and Email
    Replies 21 Views 795

    Check for any Windows updates as well as driver...

    Check for any Windows updates as well as driver updates.
    Download & use Revo to uninstall the Mail app then download again from the MS store.
  25. Replies 5 Views 277

    Then I suspect the new feature.

    Then I suspect the new feature.
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