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Type: Posts; User: Hazel123

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  1. Replies 23 Views 847

    Thanks. So presumably then I can reinstall after...

    Thanks. So presumably then I can reinstall after the OOBE and check everything ok (by not connecting to the internet during set up) and then do sysprep again? Although actually no because Iíd still...
  2. Replies 23 Views 847

    Yes I noticed that. But then wondered if his...

    Yes I noticed that. But then wondered if his problem was installing from the usb rather than getting the files onto the usb. I can't even open the zip file to get the files onto any usb (without...
  3. Replies 23 Views 847

    Thanks. I've just been looking up about sysprep....

    Thanks. I've just been looking up about sysprep. But doesn't it change the computer name/ID? They might quibble that. Also what happens if it goes wrong or doesn't work? Then I'd have to do a...
  4. Replies 23 Views 847

    Thanks. No personal files on it. Only used it a...

    Thanks. No personal files on it. Only used it a couple of times. How do you run sysprep and what does it do?
  5. Replies 23 Views 847

    Didn't see anything about that. I do have very...

    Didn't see anything about that. I do have very slow internet speeds but never had a problem with large downloads being corrupted before. It took about 4 hours to download each time.

    So looks...
  6. Replies 23 Views 847

    Yes I followed all those instructions. If the...

    Yes I followed all those instructions. If the download is corrupt then it's been corrupt 5 times! It won't open double clicking with explorer.
  7. Replies 23 Views 847

    Aw heck. Yes that's where I downloaded it from. ...

    Aw heck. Yes that's where I downloaded it from. It's 9.9GB
  8. Replies 23 Views 847

    Thanks! That is very reassuring. I'll check. ...

    Thanks! That is very reassuring. I'll check. Or maybe just check if it boots as then I'll know if it works or not :-)

    - - - Updated - - -

    This is what's in the sources folder. Does that...
  9. Replies 23 Views 847

    Think I've sorted it. I used 7zip and that...

    Think I've sorted it. I used 7zip and that unzipped it so I could copy the files to the usb recovery drive. Already made the recovery usb earlier. Only thing is when I went to copy the files to...
  10. Replies 23 Views 847

    Surface Laptop recovery file won't open

    I want to reset a Surface Laptop 3 to factory settings (need to return it to a seller due to an issue). So I have downloaded the correct recovery image (about 5 times - it takes ages). But each...
  11. Thread: New Windows 10 Desktop PC by Hazel123
    Forum: General Support
    Replies 26 Views 1,806

    Thanks. Yep I should have done that :-). I also...

    Thanks. Yep I should have done that :-). I also should have done a system image before resettling. But did a clean install instead.
  12. Thread: New Windows 10 Desktop PC by Hazel123
    Forum: General Support
    Replies 26 Views 1,806

    Hi. Iíd just uninstall McAfee and use it as it...

    Hi. Iíd just uninstall McAfee and use it as it is. But yes do make a system image because, as I found recently, there is no such thing as restore to factory settings any more, just Windows ďrestore...
  13. Replies 13 Views 957

    Excellent! I was going to say try uninstalling...

    Excellent! I was going to say try uninstalling Avast but someone beat me to it :-). I have a 12 year old laptop that went like this. In the end it was a big windows update causing it - and it...
  14. Thread: Can't install Windows after a clean installation by Hazel123
    Forum: Installation and Upgrade
    Replies 19 Views 1,530

    Sounds like you've had lots of good advice there....

    Sounds like you've had lots of good advice there. I agree with making the usb stick again and maybe using a different usb stick. Never once had Windows 10 not install when made with MCT. Except on...
  15. Thread: Windows wont start up after update by Hazel123
    Forum: General Support
    Replies 11 Views 818

    Once you're in safe mode (as described above) you...

    Once you're in safe mode (as described above) you can uninstall the latest update.
  16. Thread: Dell pig! by Hazel123
    Forum: Installation and Upgrade
    Replies 37 Views 2,053

    Lol. It's actually the first Dell computer I've...

    Lol. It's actually the first Dell computer I've used. Always had HP, Asus or (Sony vaio - a long time ago). Yep that's what I normally do - clean install and system image. But as it was "only"...
  17. Thread: Dell pig! by Hazel123
    Forum: Installation and Upgrade
    Replies 37 Views 2,053

    Nope. Everything there.

    Nope. Everything there.
  18. Thread: Dell pig! by Hazel123
    Forum: Installation and Upgrade
    Replies 37 Views 2,053

    Think Iíll just stick with the clean install. No...

    Think Iíll just stick with the clean install. No missing drivers and everything seems to be working fine. Charged battery up and it doesnít seem to be going down too quickly.

    Tempted to try W11...
  19. Thread: Dell pig! by Hazel123
    Forum: Installation and Upgrade
    Replies 37 Views 2,053

    Thanks. Where did you find that link? I went...

    Thanks. Where did you find that link? I went onto the dell support page and there was a download for OS recovery tool (which didnít work). But no mention of an actual factory image. Iíll check it...
  20. Thread: Dell pig! by Hazel123
    Forum: Installation and Upgrade
    Replies 37 Views 2,053

    Thanks. My Mother died about two years ago so...

    Thanks. My Mother died about two years ago so time has passed thankfully. Only just dealing with house contents now my Father in a home.
  21. Thread: Dell pig! by Hazel123
    Forum: Installation and Upgrade
    Replies 37 Views 2,053

    Thanks Bree :-). I am trying to decide whether to...

    Thanks Bree :-). I am trying to decide whether to keep this laptop as my personal one. Itís a very good spec but quite large.

    - - - Updated - - -

    And yes it is affecting the power - battery...
  22. Thread: Dell pig! by Hazel123
    Forum: Installation and Upgrade
    Replies 37 Views 2,053

    Ok. Thanks

    Ok. Thanks
  23. Thread: Dell pig! by Hazel123
    Forum: Installation and Upgrade
    Replies 37 Views 2,053

    Am I supposed to give out the service tag? Itís...

    Am I supposed to give out the service tag? Itís unique to the laptop isnít it?
  24. Thread: Dell pig! by Hazel123
    Forum: Installation and Upgrade
    Replies 37 Views 2,053

    Thanks I will check that out. Only used HP...

    Thanks I will check that out. Only used HP laptops before and never had such issues. Although this is newer than anything Iíve used before.

    How easy is it to find the correct drivers without...
  25. Thread: Dell pig! by Hazel123
    Forum: Installation and Upgrade
    Replies 37 Views 2,053

    Yes thatís probably it. I was not impressed with...

    Yes thatís probably it. I was not impressed with the Dell Software for updating everything.
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