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Type: Posts; User: zbook

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  1. Thread: Keyboard and mouse not recognized after boot-up! by zbook
    Forum: Drivers and Hardware
    Replies 105 Views 78,609

    Does the uninstall prevent the reinstall...

    Does the uninstall prevent the reinstall indefinitely?
    Does the uninstall prevent the installation of one or more windows updates? (Are any future windows update problems expected? or does this...
  2. Thread: Keyboard and mouse not recognized after boot-up! by zbook
    Forum: Drivers and Hardware
    Replies 105 Views 78,609

    These links may have some useful information or...

    These links may have some useful information or tools:

    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
    Backup and Restore with Macrium Reflect Windows 10 Tutorials
    Enable...
  3. Thread: Keyboard and mouse not recognized after boot-up! by zbook
    Forum: Drivers and Hardware
    Replies 105 Views 78,609

    Okay. The only other option that could be worth...

    Okay. The only other option that could be worth a shot is a registry repair.
    Other than that you could attempt boot rescue or wait for a Microsoft update.
    Boot rescue gives you many options and...
  4. Thread: Keyboard and mouse not recognized after boot-up! by zbook
    Forum: Drivers and Hardware
    Replies 105 Views 78,609

    These commands can be ran in the Windows PE...

    These commands can be ran in the Windows PE (Windows 10 iso advanced troubles shooting menu)
  5. Thread: Keyboard and mouse not recognized after boot-up! by zbook
    Forum: Drivers and Hardware
    Replies 105 Views 78,609

    it appears that the windows update has made the...

    it appears that the windows update has made the computer unusable.
    It is unclear what the update did?
    Did it corrupt the operating system, the drive file structure, the registry, the boot...
  6. Thread: Keyboard and mouse not recognized after boot-up! by zbook
    Forum: Drivers and Hardware
    Replies 105 Views 78,609

    Images of the commands and results are needed for...

    Images of the commands and results are needed for the above commands/switches as the drive letter is important for each of the commands.

    To fix the boot:

    bootrec /fixmbr
    bootrec /fixboot...
  7. Thread: Keyboard and mouse not recognized after boot-up! by zbook
    Forum: Drivers and Hardware
    Replies 105 Views 78,609

    1) boot to the WIndows 10 iso 2) open command...

    1) boot to the WIndows 10 iso
    2) open command prompt
    Please use a camera to take pictures and post images into the thread.
    The images of the commands and results will be useful for additional...
  8. Thread: Keyboard and mouse not recognized after boot-up! by zbook
    Forum: Drivers and Hardware
    Replies 105 Views 78,609

    These are 2 additional links: In the first one a...

    These are 2 additional links:
    In the first one a reply indicated that they had installed a new card on the computer to get function
    The other was from Microsoft requesting feedback on the USB...
  9. Thread: Keyboard and mouse not recognized after boot-up! by zbook
    Forum: Drivers and Hardware
    Replies 105 Views 78,609

    See if you can get into safe mode by using the...

    See if you can get into safe mode by using the hardware method.
    Then when in safe mode see if you can use either the keyboard or mouse.
    If you cannot get into safe mode see if you can get into the...
  10. Thread: Keyboard and mouse not recognized after boot-up! by zbook
    Forum: Drivers and Hardware
    Replies 105 Views 78,609

    Windows updates have been causing problems with...

    Windows updates have been causing problems with peripherals.
    As Siv noted see if removing: KB407588 fixes the problem.

    This is a link where they had success after removing the Windows update:
    ...
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