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  1. Thread: Randoms BSOD by zbook
    Forum: BSOD Crashes and Debugging
    Replies 101 Views 13,431

    The troubleshooting indicated malfunctioning...

    The troubleshooting indicated malfunctioning hardware.

    When possible, please swap test hardware components to identify or confirm.


    For Windows update, upgrade, or installation issues consider...
  2. Thread: Random BSOD / System Freezes Daily by zbook
    Forum: BSOD Crashes and Debugging
    Replies 1 Views 179

    Please perform the following steps: 1) Run...

    Please perform the following steps:



    1) Run Tuneup plus > post a share link
    ...
  3. Replies 2 Views 230

    Please run the V2 log collector > post a share...

    Please run the V2 log collector > post a share link

    BSOD - Posting Instructions


    Open the HP website > enters the computers serial number > > select the operating system > select each BIOS and...
  4. Replies 5 Views 357

    This is an Asus video related to M.2. See if...

    This is an Asus video related to M.2.

    See if there is something useful for the ASRock.

    [Motherboard] Troubleshooting - Cannot find the hard disk drive or SSD(M.2) after motherboard powers on |...
  5. Thread: W11 BSOD - various events, how to debug? by zbook
    Forum: BSOD Crashes and Debugging
    Replies 24 Views 1,690

    V2: BSOD - Posting Instructions...

    V2: BSOD - Posting Instructions
  6. Thread: W11 BSOD - various events, how to debug? by zbook
    Forum: BSOD Crashes and Debugging
    Replies 24 Views 1,690

    Please post a new V2 share link into the newest...

    Please post a new V2 share link into the newest post.
  7. Thread: Odd Behaviour windows 10 by zbook
    Forum: General Support
    Replies 18 Views 1,670

    That's great. You're welcome.

    That's great.

    You're welcome.
  8. Thread: Bsod: Kernel_security_check_failure by zbook
    Forum: BSOD Crashes and Debugging
    Replies 3 Views 440

    Third party AV software when uninstalled allow...

    Third party AV software when uninstalled allow Microsoft defender to run.

    Bitdefender and some other AV software can interfere with V2.



    If V2 was able to collect the files then a share link...
  9. Thread: Bsod: Kernel_security_check_failure by zbook
    Forum: BSOD Crashes and Debugging
    Replies 3 Views 440

    Please uninstall all non-Microsoft AV software...

    Please uninstall all non-Microsoft AV software using the applicable uninstall tool:

    [KB146] Uninstallers (removal tools) for common Windows antivirus software

    Click extract all before launching...
  10. Thread: Randoms BSOD by zbook
    Forum: BSOD Crashes and Debugging
    Replies 101 Views 13,431

    See if there are options to purchase from a...

    See if there are options to purchase from a vendor with a low restocking fee.

    Check Amazon , Newegg, etc. return policies, shipping, restocking fees etc.

    This is a tradeoff but it may allow the...
  11. Thread: Randoms BSOD by zbook
    Forum: BSOD Crashes and Debugging
    Replies 101 Views 13,431

    Consider opening a thread in another forum room...

    Consider opening a thread in another forum room for hardware swap testing options:

    https://www.tenforums.com/drivers-hardware/

    ASRock > Z370 Taichi




    Event[4882]:
  12. Thread: Randoms BSOD by zbook
    Forum: BSOD Crashes and Debugging
    Replies 101 Views 13,431

    Software stress tests will often have false...

    Software stress tests will often have false negatives.

    Swap testing is frequently required to identify the malfunctioning component.
  13. Thread: Randoms BSOD by zbook
    Forum: BSOD Crashes and Debugging
    Replies 101 Views 13,431

    If available, please swap test the CPU.

    If available, please swap test the CPU.
  14. Replies 6 Views 875

    Consider starting with a fresh installation and...

    Consider starting with a fresh installation and creating only local accounts.

    This generally:
    cleans problems with a prior installation
    cleans bloatware
    has optimal performance
  15. Thread: Randoms BSOD by zbook
    Forum: BSOD Crashes and Debugging
    Replies 101 Views 13,431

    The computer continues to have BSOD bugcheck WHEA...

    The computer continues to have BSOD bugcheck WHEA 124.

    These are almost always caused by malfunctioning hardware.

    To identify the malfunctioning hardware usually requires swap testing...
  16. Replies 6 Views 875

    Consider performing clean install after manually...

    Consider performing clean install after manually saving files.

    Another option is a custom install which saves files to Windows.old.
    Important files are restored from Windows.old.




    For...
  17. Thread: Random restarts by zbook
    Forum: General Support
    Replies 6 Views 535

    See: Read Shutdown Logs in Event Viewer in...

    See:

    Read Shutdown Logs in Event Viewer in Windows


    Please post share links:

    How to share event logs in case of a computer issue - Your Windows Guide
  18. Replies 11 Views 885

    Please make sure that surface / errors scans...

    Please make sure that surface / errors scans complete to evaluate the ends of each drive.
  19. Replies 11 Views 885

    Please post images or share links for all tests...

    Please post images or share links for all tests for each drive.
  20. Thread: Getting BSOD at least 1 a day by zbook
    Forum: BSOD Crashes and Debugging
    Replies 7 Views 747

    When available update the progress with the steps...

    When available update the progress with the steps in post #3.




    Event[1356]:
    Log Name: System
    Source: Service Control Manager
    Date: 2024-05-01T15:01:40.9960000Z
    Event ID: 7045
  21. Thread: Getting BSOD at least 1 a day by zbook
    Forum: BSOD Crashes and Debugging
    Replies 7 Views 747

    Please perform the following steps: 1) Run...

    Please perform the following steps:



    1) Run Tuneup plus > post a share link
    ...
  22. Thread: Odd Behaviour windows 10 by zbook
    Forum: General Support
    Replies 18 Views 1,670

    This check was clean as no bad memory regions...

    This check was clean as no bad memory regions were listed: (it would only display results that Windows predicts failure)

    [BcdEdit /enum {badmemory}]

    RAM Defects
    -----------
    identifier...
  23. Thread: Odd Behaviour windows 10 by zbook
    Forum: General Support
    Replies 18 Views 1,670

    Tuneup plus results were good. Monitor the...

    Tuneup plus results were good.



    Monitor the computer using:

    View Reliability History in Windows 11 Tutorial | Windows 11 Forum

    Reliability Monitor is the Best Windows Troubleshooting...
  24. Thread: Odd Behaviour windows 10 by zbook
    Forum: General Support
    Replies 18 Views 1,670

    The scripts by design prompt AV software and...

    The scripts by design prompt AV software and require manual overrides.
    ...
  25. Thread: Randoms BSOD by zbook
    Forum: BSOD Crashes and Debugging
    Replies 101 Views 13,431

    Please post a new V2 link and event viewer links:...

    Please post a new V2 link and event viewer links:

    How to share event logs in case of a computer issue - Your Windows Guide
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