Hey guys, the keyboard and touchpad still not working after I restore the system, I also did a clean reinstall the system. The cap lock light is on all the time though. The driver says keyboard error...

Hi Caledon, thanks for your reply. I can't really remove the battery since it is an ultrabook. Maybe I can try to drain the battery?

The external mouse is working in advanced startup options....

Hi, I have been using windows 10 for a couple of months. However, the keyboard and touchpad on my laptop just stopped working yesterday on login screen. I plugged in an external USB mouse to login...