Yeah.... that's my theory, too. Do we think it makes any difference if the WIB is on an internal drive? He's got plenty of space on a 2tb internal and it's currently on a 500gb ext.

Also, a...

Well, I mounted it. Assigned it a letter, and then Windows told me it needed to be formatted. :cry:

However, I did notice that when I mounted it in Disk Management, it came up as RAW instead of...

I'm having the same problem, but it's getting a new computer, with a different system name, to see the WindowsImageBackup files. Should I change the name of this computer to the one in the folder? ...

My client's Win10 Pro computer died. Got a new Win10 Home Asus laptop. Trying to restore files from a WindowsSystemImage folder on his backup drive, but the Advanced Recovery tool doesn't recognize...