I used the browser Microsoft Edge when following the instructions given earlier and when sending the attachments. As for the tutorial, I will need some time to digest its contents.

Thanks for...

Hello
I followed instructions in attachment Bing Chat 1 and tried the last two steps. It took me to attachment Bing Chat 2. However, Bing Chat was not listed. Do you suppose it’s not listed for...

How can I delete Bing Chat (not Bing Search) from appearing when using Windows 10 (Version22H2) search box?

Thanks,

Jerry
11/5/23

Hello Denis -

Thanks for the return. Here is what I have found out.

I often run sfc/ scannow. When I do, the below article, which I got from one of your website’s tutorials, says when I do...

I have a Dell XPS 420 that requires a new cell battery, CR2032.
The links said to record my BIOS settings first and to reinstall those settings after I reinstall the battery.
1. What happens if...

The sleep time is usually set at 30 minutes, however I have changed it trying to see if other settings would work.

Jerry

I have checked and best I can tell, everything looks okay.

Jerry

I use Window 10. My Sleep mode works manually, but not automatically. I have tried online fixes. but no luck. Any ideas.
Thanks,
Jerry

Thanks for the return. This is an update on my issue.

When I ran the FULL scan using Windows Defender, it took 10 hours to finish. I couldn’t believe the time it took. It came up clean.
...

Remediation Incomplete Message

I had a Trojan threat that indicated a virus was in Temporary files. I ran CCleaner to clear temporary files. I then checked Windows Security and it said my Virus...

I tried it again. Windows Defender block did not appear, but the Malware block did appear. I then turned Off Malware and it did work. So, I should be okay. However, I will check again to be sure....

I ran the batch file and it cleared my files. Thanks for the easy steps.

However, it appears I must be logged into this forum to activate the batch file. I tried to copy and paste the batch file...

Hello -

When I tried to download the batch file, Windows Defender blocked it, unless I would allow it. However, I don't know if your batch file would do what I want. I'm guessing your batch file...

Question on Protection History. See screenshot.
On Protection History, how do I delete only the 2 items for Severe listings? In the past, I seem to remember deleting entries like this in the...

Thanks Ben for your help. Also, appreciate the others who responded.

Jerry

Hello Ben -

You say: "You might find that there are no items in the Public Desktop folder of that computer." for my other computer. So, can you tell me why my other computer did not put icons in...

Hello Ben –
Thanks for figuring this out for me.
Question –
I have another computer with the same desktop icons. Why are those all listed under my Desktop folder. And, is there a method to get...

Hello –
The enclosed screenshots are:
1. Shows selections when first view is selected and shows my desktop icons.
2. Shows listing in my Desktop folder.
3. Shows listing in Public...

Going to your last suggestion, yes all of the shortcuts were listed.

Jerry

Desktop Icons

My PC is 12 days old and Windows was reinstalled on 12/14/20.
I have 12 desktop icons. When I open the Desktop folder, only 6 icons are listed.

I activated to show hidden...

I went ahead and reinstalled Windows and the issue was fixed.

Thanks for your help.

Jerry

Hello Ed -

I tried putting command prompt in the search bar and got the same error message. So, this error is going to pop up at other clicks. And, it appears Macrium is not the only problem.
...

I purchased a Dell Inspiron laptop that is 2 weeks old. I downloaded Macrium Reflect. When I tried to download a Rescue disk, I got error message 0xc0000142.
See screenshot.
Is there a reliable...

Adding Printer to Desktop Computer –

I have two Canon printers, PIXMA Model 480 and MG5721.

I recently downloaded the drivers for model MG5721. I checked my Devices and Printers page and both...

Hello -

Thanks for the return. Using Microsoft Edge there is more than one option to reset settings. It turns out I didn't choose the correct option. I finally found the option that did work,...