Thanks. I loaded the rescue file on a USB stick and tried it but it would not boot. I did all of the start up thing right I believe like boot to USB. However, there were other unrelated files on...

I am in the process of restoring the image of the OS, installed programs, and data with Macrium Reflect. A quick background is that I was restoring to the image using Macrium and hit the Enter key...

Thanks Denis, I'll try the removal tools. I did some more research and found that Bitdefender has a feature that blocks autoplay, which can harbor viruses. There is a way to over ride that. That...

I finally downloaded free AVG. I had to decline their advanced version to end up with the free one. It was a bit tricky. I used Windows to uninstall Bitdefender and Kaspersky. There is not much I...

Well I am nearly sorted. I have uninstalled Bitdefender and am having difficulty installing another AV program. Kapersky says I can get a free download but then it requires a fee to "activate" I...

I uninstalled Bitdefender and the USB flash drive problem went away!!! I have been asking questions on this forum and a Lenovo forum plus updating things for a while with no luck. Bitdefender must...

The USB flash drives have the same problem on my second laptop which is nearly identical to my first one. However, the same USB drives all had no problem with plugging and unplugging, safely of...

I am starting a new thread to show a menu that I discovered. My laptop recognizes USB flash drives after rebooting but unplugging and replugging them results in their not being recognized. I...

I don't update BIOS because of a bad experience I once had, and everything else is updated as soon as it is available. I am thinking that both of my Windows 10 laptops losing the ability to plug in...

I went into Device Manager and clicked on Update on all USB drivers and got the message that the updated driver was already installed. I see the option to Disable Device but no option to delete the...

I may be using the term hot swap incorrectly. My problem is that when the computer is on I cannot plug in a USB device such as flash memory, external HD and have it appear in the File Explorer. All...

I checked my second laptop and a USB flashdrive hot swaps fine on it. The same flashdrive does not hot swap on the other laptop. Windows 10 Pro is on the laptop that hot swaps and Windows 10 Home is...

Pluginz I was able to find your menus via a different path. I went to File Explorer and right clicked the USB drive, properties, etc. Quick removal is checked. I did not find User Account...

I am careful to use the safely remove feature, but in full disclosure I did not do that when removing my digital camera. It did not harm the photos stored in the camera but I got some warning...

I did try another USB port but have not tried another computer yet. I did try several USB devices in the bad acting computer and all have the same issue. I will try a second computer. Thanks for...

Thanks. There are no yellow alerts in the Device Manager for missing or bad drivers. The Diskmanager shows no USB drive when a flash drive is plugged in.

All of a sudden my laptop stopped allowing me to plug in a USB flashdrive and see it in File Explorer. I can see it if I reboot with it plugged in. Perhaps a Windows update caused this. Any...

dalchina I had not found the differential backup on my Macrium Reflect. I looked after your post and found the differential backup but the files shown under Backup Definition Files do not include...

dalchina My Macrium Reflect free does not have the differential image feature. My images take less than ten minutes so it is not a big deal. Does Windows.old get automatically deleted after a...

dalchina I have depended on imaging to restore disks for years. Thinkpad IBM and now Lenovo had a utility to perform that. I restored probably a dozen times over the years to get myself out of a...

Sorry for the cross posting. I have used Microsoft Update Assistant now to update both of my laptops to 2004 successfully. Dalchina provided the additional information about how to enter the...

I was just referring to the diagnostics that you posted when I wrote procedure.

dalchina I used you procedure to go to command prompt with administrative procedures and ran SFC/SCANNOW. It found some corrupt files and repaired them. Thanks.

dalchina Thanks for the detailed troubleshooting procedure. I feel the procedures are beyond me at this time and I do not want to spend a lot of time to ferret out the tools and learn to use them. ...

dalchina Thanks for the reply. I did make an image of my drive using Macrium just in case. I believe the ISO was for all of the updates which would include 2004. I located the ISO on my File...