Really sorry for my delayed response, it's been one of those weeks!

Cliff, doing a repair of windows fixed the issue!

The links/ guides were really helpful, thanks very much for your help!

Hi Cliff,

Thanks again for your quick reponse.

My internet is on the shoddy side, so I'll download this overnight and will get back to you tomorrow.

Cheers, Mix

Hi Cliff,

Thanks for your swift response.

Unfortunately, I do not have a current ISO :/ - I downloaded and used the USB installation method, then formatted the USB...

Hi Cliff,

Thanks for your response.

I followed your instructions, and no errors seemed to be present.
I've rebooted but am still in the same position :/

Here's the command prompt log if...

Bumping because I'm desperate :(

Hi dalchina,

Thanks for your response.

I tried the steps suggested in your links but neither have worked :/

Hi all,


- Had the laptop hooked up to the TV last night via HDMI
- Unplugged, then closed lid - putting it to sleep
- Turned on today, no icons whatsoever.


- Tried restarting the laptop...