After hours scratching my head, I finally realised it was my Bluetooth mouse dongle. It has now been unplugged and it's working [emoji4][emoji4][emoji4][emoji4]

http://uploads.tapatalk-cdn.com/20161116/ed03ec59373b052a45dd7f3c94813607.jpg

^this is the black loading screen

Hi Guys, I did a 'reset, remove everything' and chose ' remove files and clean hard drive'

It took about 1.5 hr to complete the first stage.

It then made me choose to press esc or f11 (I...