Can you try from a cmd prompt:

cd %TEMP%
mkdir "{907A1104-E812-4b5c-959B-E4DAB37A96AB}"

and then run the batch file again?

Have yo tried installing the latest installer linked above?
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Sorry, someone pointed me to the forums, I am not a regular participant and should have perused the FAQ first.

You can download the win10 version from the following links:

​[Removed direct...

Hi! I am a dev for ZoneAlarm.

We have pushed our Windows 10 compatible versions - First you can try downloading and installing the correct version of ZA you have (Free/Pro/Extreme) from here:

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