Thanks for the effort, but the conclusion is that the scanner is bust - had MS support on chat for about an hour and a half and tried also the scanner on win 7 and on Linux, with similar issue, so...

Hi,

That's not an option - the button is greyed out so it doesn't think there is a previous version available.

Regards

I recently updated to the new Win 10 build on two computers. After installation the USB Scanner (Canon 5600F) is not recognised, it worked fine in the previous build of Win 10 on both units. Windows...