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  1. Thread: Programs crashing, random BSODs, lots of instability by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 6 Views 2,048

    Did this start happening after installing...

    Did this start happening after installing Valorant? Their anti-cheat system, Vanguard, always runs in the background and hooks into the kernel. Quite a few people have reported that this has caused...
  2. Replies 6 Views 12,777

    Since this is happening during a system upgrade,...

    Since this is happening during a system upgrade, I'd suggest you run Microsoft's setupdiag.

    Download setupdiag, and then run PowerShell as an administrator.


    cd $home\Downloads
    ...
  3. Replies 8 Views 6,041

    Right, it won't work properly if you launch it...

    Right, it won't work properly if you launch it initially with administrator rights. I'm talking about the second (blue) window that launches after the UAC prompt - can you take a screenshot of any...
  4. Replies 8 Views 6,041

    I see there is no transcript-elevated.txt in the...

    I see there is no transcript-elevated.txt in the zip file you posted - are you getting an error (red text) in the second window? If so, could you please let me know what that error message is? A...
  5. Thread: Infrequent BSoD BAD_POOL_CALLER by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 10 Views 5,966

    I see there is no transcript-elevated.txt in the...

    I see there is no transcript-elevated.txt in the zip file you posted - are you getting an error (red text) in the second window? If so, could you please let me know what that error message is? A...
  6. Thread: BSOD once a day for the past week by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 12 Views 63,844

    Did any changes occur around the time these...

    Did any changes occur around the time these crashes began?
    e.g. Windows update, hardware change, driver installation, bios configuration change etc?
    Make sure that the SSD is properly attached...
  7. Thread: BSOD once a day for the past week by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 12 Views 63,844

    Looking at the StorPort event log, there are...

    Looking at the StorPort event log, there are quite a few events that indicate something is going wrong with your storage.

    35 NVMe Controller Errors - Event ID 534: Controller Fatal Status

    ...
  8. Thread: BSOD unexpected store exception by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 5 Views 17,323

    It looks like there could be a problem in the...

    It looks like there could be a problem in the storage stack that's causing the crashes, both from the 0x154 bugcheck and also the system event log:

    There were 21 IO errors recorded, and they...
  9. Thread: BSOD once a day for the past week by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 12 Views 63,844

    Did that blue screen during the SSD error scan...

    Did that blue screen during the SSD error scan generate a crash dump by chance? If so, could you run the V2 Log Collector again?

    I'm interested in seeing if there are any errors logged by the NVMe...
  10. Thread: BSOD after updating Windows 10 to Version 1903 by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 23 Views 61,980

    The bugcheck code was 0x13a which means that the...

    The bugcheck code was 0x13a which means that the kernel mode heap manager detected heap corruption. From the crash dump, the last driver that triggered a heap allocation or free was rdbss.sys.
    ...
  11. Thread: BSOD once a day for the past week by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 12 Views 63,844

    Could you please show us the health section of...

    Could you please show us the health section of HDTune as well?

    I'm wondering if your NVMe drive is potentially overheating due to the test.
  12. Thread: Computer randomly crashes with no error log by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 34 Views 44,973

    From the logs you posted back in August, it seems...

    From the logs you posted back in August, it seems that all of your bugchecks are either 0x9F, indicating a failure for a device to change power states, or 0xEA, indicating a driver was stuck.
    ...
  13. Thread: BSOD once a day for the past week by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 12 Views 63,844

    So all 4 of the dump files reported an error...

    So all 4 of the dump files reported an error relating to disk I/O, namely:

    ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed...
  14. Thread: BSOD after updating Windows 10 to Version 1903 by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 23 Views 61,980

    Does this only occur when you are running WSL?...

    Does this only occur when you are running WSL? The stack shows that most activity is related to WSL, namely rdbss.sys (Redirected Drive Buffering Subsystem) and p9rdr.sys (WSL Plan 9 File System).
    ...
  15. Thread: Intermittent "Service abend" BSOD by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 19 Views 4,022

    From the crash dump that was generated on August...

    From the crash dump that was generated on August 2nd, the problem definitely seems to be related to your AOMEI backup software.

    Let's start by looking at what the crash dump shows us (highlights...
  16. Thread: INTERNAL_POWER_ERROR and ntoskrnl.exe error by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 2 Views 4,373

    I cannot read the event logs as they appear to be...

    I cannot read the event logs as they appear to be in Turkish, however I can see that your laptop is kernel panicking during power state transitions.

    Normally this is caused by a misbehaving...
  17. Thread: Intermittent "Service abend" BSOD by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 19 Views 4,022

    Don't run the shortcut file as an administrator,...

    Don't run the shortcut file as an administrator, simply double-click "log-collector.lnk", as described in step 4 of the posting instructions guide.
    Verify that the "resources" directory contains...
  18. Replies 12 Views 3,612

    Yes as Ztruker linked, you need to bypass it...

    Yes as Ztruker linked, you need to bypass it (once) to install the upstream Intel drivers.

    Essentially:

    Download the .zip version of the Intel driver and extract it.
    Access the device...
  19. Thread: BSOD During everyday Usage by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 30 Views 45,148

    Hi Firecatmon, Looking over the event logs...

    Hi Firecatmon,

    Looking over the event logs there are a number of events that indicate a PCIe hardware problem:


    Event[1146]:
    Log Name: System
    Source: Microsoft-Windows-WHEA-Logger
    ...
  20. Replies 12 Views 3,612

    Were you able to install the driver from Intel or...

    Were you able to install the driver from Intel or did it tell you something like "The driver being installed is not validated for this computer."?
  21. Replies 11 Views 4,419

    I believe the issue is that with networking...

    I believe the issue is that with networking disabled, the system cannot check in with Microsoft's licensing servers or (if they are a corporate user) their local key management server.
  22. Thread: Bsod: Dpc_watchdog_violation by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 25 Views 16,683

    Running a memory test with memtest86 involves...

    Running a memory test with memtest86 involves booting to a USB drive running its own miniature OS, you won't be able to blue screen because you won't be running Windows.
  23. Thread: BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL, nwifi.sys failed by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 4 Views 7,150

    The backtrace in the crashdump shows that Windows...

    The backtrace in the crashdump shows that Windows was processing network traffic, specifically dealing with your Realtek RTL8821CE Wi-Fi card.

    The two PCIe vendor ids translate to:

    Realtek...
  24. Replies 10 Views 6,899

    Are you getting the same bugcheck code, 0000000A,...

    Are you getting the same bugcheck code, 0000000A, every time?

    The event log was cleared on the 28th, and I only see one crash dump which is pointing towards a built-in kernel tracing session which...
  25. Thread: BSOD fresh install on new hard drive by Spectrum
    Forum: BSOD Crashes and Debugging
    Replies 11 Views 26,090

    It's not missing that information. Components ->...

    It's not missing that information. Components -> Storage -> SCSI -> Scroll to the bottom.
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