There was no option to change anything related to the RAM.

Looked in the bios no option to change video memory and I only have 64mb video memory which seems quite low, is there anything else that can be done?

Yes I don't have a dedicated graphics card, so the problem is my RAM?

Just got a blue screen after a crash
112090
This is the first time I've had a blue screen after a crash normally I would have to do a hard reset, could this have something to do with me re-seating...

Ok thank you, the link you posted is the software I've been using.

What do you mean by SW?

Re-seated the RAM and ran memtest again, still got an error
112087

Yes I opened it up earlier but stopped half way through because I needed to use it, I'll re-seat the RAM and run the test tonight

My laptop only has 1 stick according to specifications HP Notebook - 15-r101na Product Specifications | HP® Customer Support
so is a RAM replacement in order?

Ok I'll do that at some point today, I ran mem again last night because I will realised I only let it run for 4 passes the first time and this time I got an error
111927

My laptop has been freezing randomly lately and I've been trying to find the cause of the freezes. I've ran HP diagnostics a few times and one test came back as: 111800
But the all the other times...

I just ran it again but this time it passed, can it pass but still need replacing?

111612
Hey sorry for the late reply It seems my RAM is faulty so how should I proceed from here?

Windows 10 did not come pre-installed it was an upgrade and no the laptop completely freezes, no keyboard inputs or mouse movements work the only choice is to hard reset. Then it boots normally no...

My laptop has been crashing/freezing daily for at least 3 weeks now, I've reset it and the crashes still occur. It seems to happen when chrome is open and it can crash after a hour or not crash all...

107938My laptop (HP 15 Notebook PC) won't boot unless it is plugged in even though the battery apparently has charge. (It won't charge past 73% also?) If I unplug the power supply it will die...