A big super thanks :)

OK. I have re-installed WIndows 10 Home along with the latest updates using a bootable USB pen. The desktop watermark has gone :-). Here is the latest diagnostic report:
Windows Diagnostic...

Thanks Superfly. I think I understand now. How do I do this? I am using the MediaCreationTool.exe to create an install on my USB pen. I will then boot from USB and then re-install Windows. Is that...

Thanks @Superfly, here are the results:
Windows Diagnostic Information
------------------------------


Tool Version: 10.0.14393.0
Licensing Status: Unlicenced
Licensing Status Reason:...

My latest rebuild was done using:

Reset this PC.
Don't keep files.


I now see the conflicting output as show in post #16.

Also I have a watermark on my desktop. Is this normal?
110486

@Superfly, do you have any ideas about this? I get conflicting information between two windows on my build:
110482

Interesting how the previous activation screenshot did not show the product key. Using showkeyplus I get:
110448

Update:
I rechecked the activation screen and now see:
110451

I have just done another factory reset followed by Chrome install.

I have the following on the activation screen:
110446

This appears good. I will proceed with caution and try to verify...

Really frustrated. Finally found time to do a complete restore to the factory build of my laptop (this is Windows 10 Home pre-anniversary version). Everything was perfect (windows was shown as...

Superfly, thank you for your help.

I am using my laptop on a project right now but I will find some time to do another reset in a week or two. I will update this post on my progress then.

Thank...

Thank you @NavyLCDR, I tried your suggestions but still have the same issue.
Superfly, My main issue is the fact that sppsvc.exe won't start and throws the Error 5 (Access Denied). I tried...

Thank you.

Here are my results:
108124

Thank you for the reply.

This is what I got :-(

108100

Doing some Google research, it talks about starting the sppsvc service but I tried and got access denied.

I tried taking ownership...

Hi,

Last month I purchased a new laptop. This came pre-installed with Windows 10. Over the last month I have had many BSOD issues! As part of the on going diagnosis I decided to click the "Reset...

Been a long night :-). OK. I have used Gigabyte's Smart update tool to check my driver versions. I have installed all the latest drivers where required.

It is also worth noting that my wlan and...

Updated my bios finally - so it is now 1.05.14RGI1 but the cpu fan is now 100% all the time :-(. Another support ticket to Gigabyte!!!

axe0, thank you for correcting me and your patience and support. I am still learning.

The download link is indeed 1.05.14 which I thought was 3 points higher than 1.05.11 shown in systeminfo.txt....

Thank you. I am a little confused (forgive me as I am still new to this). Here are some interesting observations.


Via CPU-Z it says my BIOS is American Megatrends Inc - Version 1.05.11RG13 -...

OK. I have spent the whole evening trying to install the latest BIOS which I think is actually the same as my current version (it is not all clear in the documentation). In fact the documentation is...

I know but it is not clear on their website. I will contact them directly. Do you think that this is causing the issue?

Thank you for your help.

I still have the same BIOS that came installed with the laptop when I purchased it last month.

I wanted to upgrade it but had no idea how or where to get a new version from. It seems that the...

I have got fed up of even more daily BSODs so I have done a fresh install of Windows 10 via (Reset Windows). Win 10 also auto updated to the Anniversary edition. Within a couple of hours I still get...

Thank you axe0. I really appreciate your help.

Now 3 days and no reply. Please help.

Now over 48 hours. Please can you help?