Thanks for trying to help, but I stand by my complaint. I'm using the Mail app in Windows 10, not Outlook. The Mail app doesn't have a folder called "Archive". Nor, when I go into my ISP's site...

From the various past entries asking about the location of emails that are archived (you press the Archive icon in the toolbar when you have an email open) by Windows Mail, it appears that they...

Thanks a lot for that. Used the app, connected to a Microsoft tech and had the problem fixed in 15 minutes. Marvellous.

The last three Windows 10 updates left my desktop without sound output from speakers or headphones. Each time I ended up contacting Microsoft Windows Technical Support who took remote control of my...

Unfortunately, when I run the Microsoft Mouse and Keyboard applet, the "Microsoft Mouse and Keyboard Center" displays only the mouse. It doesn't recognise my keyboard. The keyboard appears as an...

I too have a Microsoft Multimedia Keyboard which has app keys which worked fine up to Win 7 but in Win 10 they don't, except for the Media key which brings up Media Player and the Mail key which...

I've tried this, twice. The first time I got an error message saying that "something had gone wrong at our end" and the second time, I was told that "your address book already has all the contacts...